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Hotel Boston

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hotel Boston
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549 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

It was hot in our room when we arrived so I adjusted the thermostat to cool and set the temperature at 65 degrees. Only hot air came out of the unit..when I called the pleasant attendant informed me the AC was turned off for the entire hotel. I opened the window which did help but mulch had just been spread...

Thank Happy2travl
Reviewed 3 weeks ago

Great experience. Hotel room was immaculate and had plenty of room for the 3 of us. Staff was excellent. Unlike most hotels, it was very quiet and we were not bothered at all. I highly recommend this Hotel if you are going to be in the area. Safe walk to MBTA Station 1 block down. FANTASTIC. Hat's off to the...

Thank Stephen C
Toronto, Canada
Reviewed 21 March 2017

I stayed here with some friends for St Paddy's weekend and while it's not a 5 star place, there is nothing wrong with it. It's affordable and in a decent location. Location: Right next to transit line, small grocery store, corner stores and there are pubs and restaurants in walking distance. Rooms: Clean, decent size, tv, mini fridge & microwave...

Thank switchbladexstiletto
Reviewed 16 January 2017 via mobile

Second visit and for the most part met expectations... Location to student apartments excellent (able to walk to son's apartment and T line). Convenient to both BU and BC. Basic "free" breakfast. Only negative, we could not watch the second half of the Steeler Playoff Game. Cable TV did not get NBC and no one at the front desk could...

1Thank Paul R
Seattle, Washington
Reviewed 26 December 2016 via mobile

We were in town for a ceremony. We stayed at this hotel in May when it was still the best western and encountered some issues. However, this time around it went much better. Once again we stayed in the one bedroom suite, and it provides great value with a separate living room and kitchenette. The service was much more friendly...

1Thank travj1212
Susanna S, Manager at Hotel Boston, responded to this review

Dewar travj1212, Thank you for taking the time to review Hotel Boston. Your feedback is important to us. We are sorry to hear that you found the parking price to be high. We actually charge less than any hotel in Boston, but understand the frustration. Boston is a pricey city! Cheers!

Reviewed 17 November 2016

Awful...dirt hotel, really dirty rooms, extra dirty bathrooms, windows that do not open, uncaring staff, no control over thermostat, boiling hot rooms and expensive for a dump!!!! A few co-workers and I unfortunately stayed in this hotel. It was easily the worst hotel I have ever stayed in my life!!! It was 85 degrees in Boston and the whole hotel...

1Thank Lisa W
Kelly M, Director of Sales at Hotel Boston, responded to this review

Thank you for taking the time to post this. We care very much about our guests and hearing ways we can improve is extremely helpful. We appreciate your comments and we'll work hard to address the issues you described.

Northampton, United Kingdom
Reviewed 5 November 2016 via mobile

Stayed here for 2 nights in Nov 2016. Can not fault the room, was clean and comfy and had all the basics, including fridge, coffee machine (with coffee, tea, etc) microwave, tv, ironing facilities. The room was cleaned during our stay and were provided with fresh towels, soaps and complimentary shower gels. Breakfast was included and there was plenty of...

1Thank grifflee
Kelly M, Director of Sales at Hotel Boston, responded to this review

Thanks so much for taking the time to post your feedback. We appreciate it and it's great to hear that you enjoyed your stay.

Chicago, Illinois
Reviewed 25 October 2016

All you really need to know is that it was 81degrees in the room at 1:00 AM in the morning. When we arrived in the late afternoon it was 75 degrees in the room. We called and the front desk sent up the maintenance man. He said he would check the chiller. The next morning I spoke to the desk...

1Thank mikey630
Kelly M, Director of Sales at Hotel Boston, responded to this review

Thank you for your comments - we are grateful for your feedback and the opportunity to improve our guest service. I'm sorry you experienced this issue.

Seattle, Washington
Reviewed 17 October 2016 via mobile

Worst hotel experience ever. No air conditioning in the room and staff not only refused to turn it on, but responded rudely to the request by hanging up. Moreover, the continental breakfast that is part of the reservation was lacking, unkempt and the service was slow. Overall service was inept and disrespectful. If you stay here, YOU WILL REGRET IT.

1Thank Joel M
Kelly M, Director of Sales at Hotel Boston, responded to this review

Dear Joel, We're sorry you were unhappy with the hotel. We strive to make sure everyone is comfortable and the experience is a good one. We appreciate you taking the time to write this and your comments have been made known to our General Manager.

Qingdao, China
Reviewed 13 October 2016

Our room is 80 degrees...at midnight. Its October and not even that hot outside. Staff is totally unhelpful and unapologetic. for over 200 bucks a night this is awful. No AC really? Beds are comfortable, good breakfast. Room smells like old cigarettes. Would not stay here again or recommend it. Super bummed.

1Thank samanthapaige
Kelly M, Director of Sales at Hotel Boston, responded to this review

We're sorry you were unhappy with the hotel. We try to make sure everyone is comfortable, and it can be challenging as the weather turns. We do appreciate your feedback and that you took the time to let us know your thoughts.

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07/05/2017 08/05/2017
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  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Hotel Boston is located minutes from downtown Boston offering complimentary continental breakfast, and hi-speed wireless internet. Steps to the Green Line T, our guests have easy access to Boston College, Boston University, Northeastern University, Harvard University and other Boston universities. Save money while visiting Boston. ... more   less 

Additional Information about Hotel Boston

Address: 1650 Commonwealth Ave, Boston, MA 02135-5604 (Formerly BEST WESTERN University Hotel-Boston/Brighton)
Region: United States > Massachusetts > Boston > Allston / Brighton
Price Range: $257 - $455 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Boston 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Best Western Terrace Hotel Boston
Best Western Boston
Boston Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Boston staff and other travellers.
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Questions? Get answers from Hotel Boston staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the hill if you have mobility issues, otherwise it's fine”
switchbladexstiletto, 21 Mar 2017 | Read review
“No good rooms. I was moved to a "newer remodeled room" and it was worse than the first room. What Remodel?”
  • Dirty hot disgusting room with old outdated furniture
875lisaw, 17 Nov 2016 | Read review
“Don't stay here”
samanthapaige, 13 Oct 2016 | Read review
“We asked for a room on the second floor. In all honesty we barely heard any noise from neighbouring rooms or around the hotel generally.”
B0kk, 18 Sep 2016 | Read review
“Probably the second floor would be best, I had a first floor room and a very heavy footed guest above me.”
Bhoskins, 16 Sep 2016 | Read review
5 of 5
US$206* /night
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