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The Inn at Longwood Medical

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#44 of 83 Hotels in Boston
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The Inn at Longwood Medical
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1,061 Reviews from our TripAdvisor Community

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Showing 1,031: English reviews
Scarborough, Maine
Reviewed 11 June 2015

We were in town for a Red Sox game at Fenway on June 4th While we have stayed here several times before, this trip was outstanding! When we were checking in, we discovered that I (or the booking engine) had made an error, booking us for the night I made the reservation instead of the night of our travel. Gisele,...

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Helpful?
1Thank Luvmyrottidog
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review and thank you for mentioning Gisele and the service she provided. We appreciate your business and hope to see you again. Regards Brian Stiglets

Brossard, Canada
Reviewed 7 June 2015 via mobile

They were amazing in a crisis situation. They were kind and helpful and went out of the or way to help my father and I. Customer service 1000% room was great and food/room service excellent I would recommend anyone just for the excellent service we received. Anything else is a ++ Thank you

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Helpful?
Thank melissa00042015
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and thank you for posting a review. We appreciate your kind words and are glad Noah and Jennifer took such good care of you and your family. Regards Brian Stiglets

Lucknow, India
Reviewed 7 June 2015 via mobile

I stayed for a conference at the Harvard and well this hotel saved me a lot of money on taxi as it was just next to the venue. It is adjacent to the galleria food court and i would strongly recommend eating there. For almost USD 200, this hotel is overpriced. The AC unit is inside the room. It leaked...

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Helpful?
3Thank vikas24_10
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Please accept our apologies sounds like you had a terrible stay and I am sorry so many things went wrong while you were here. Yes our restaurant is one of few full service sit down table service restaurants in the area. Sorry the staff did not tell you about the food court and convenient fast food options. Your comments will...

Boston, Massachusetts
Reviewed 4 June 2015

Our daughter had surgery scheduled for 6 AM and we live 50+ miles from downtown Boston. On the hospital website we saw a list of hotels that offered discount rates for surgery patients. The closest was The Inn at Longwood Medical - just a 3 minute walk. They required documentation for the pending procedure, which was fine. They had a...

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Helpful?
Thank Baystate2
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Hope your daughter's surgery went well. Thank you for staying with us and thank you for taking the time to post a review. Yes we do require hospital documentation for the medical rate to insure those needing the discount always have it available to them. Thank you again for staying with us and posting so many positive comments. Regards Brian...

New York City, New York
Reviewed 3 June 2015

I booked a room at this hotel through Travelocity's "Top Secret Hotels" option. Based on the star rating and location, I assumed it would be a Holiday Inn- or Ramada-type hotel I was very surprised when this came up in my confirmation as it wasn't even an option on Travelocity's website. It is not in Back Bay as advertised, and...

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Helpful?
Thank ThePickledPeddler
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you posting a thorough and detailed review. Your comments will be reviewed with our entire staff. We appreciate your many positive comments and are glad you were satisfied overall with your stay. Again thank you for your business and feedback. Regards Brian Stiglets

New York City, New York
Reviewed 2 June 2015

My wife and I stayed at the Inn at Longwood when our eldest daughter graduated in 2014, and we were very pleased. We made a reservation right then for our younger daughter's graduation May 2015. We were just as pleased. Both times we found the staff to be very helpful and courteous. The room itself was spacious, well stocked, and...

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Helpful?
1Thank Jack837
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us again and congratulations on your daughters' graduations. The staff and I appreciate you taking time to post a review and look forward to you staying with again. Best Regards Brian Stiglets

Quincy, Illinois
Reviewed 1 June 2015

My husband and I surprised my two children with Red Sox tickets at Fenway and thought it would be fun to spend the night and walk over to the park and back. We stayed at this hotel because it was close and had such great reviews.We had a great time and were super happy with our clean rooms, location and...

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Helpful?
Thank Brigette B
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you so much for staying with us while taking the family to a Red Sox game. Glad everyone enjoyed their stay and thank you for taking the time to post a review. Hope to see you again. Best Regards Brian Stiglets

Chicago, Illinois
Reviewed 1 June 2015

I am by no means a snob but I feel the hotel was both dated and dirty. It is an old structure with small bathrooms, carpeting throughout that looked like it was from the 70's or 80's and a pile of hair behind the bathroom door in my room. I would not recommend it.

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Helpful?
1Thank Worldbob
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Very sorry you did not enjoy your stay at our hotel. Please accept my apologies regarding hair in your bathroom. I understand your disappointment and we do not want to run our this way. Best Regards Brian Stiglets

bay harbor islands
Reviewed 1 June 2015

The Inn at Longwood Medical center is fabulous. Noah was extremely helpful in accommodating my needs. I truly appreciate his professionalism and the courtesy he bestowed upon me. He should should be highly commended for a job well done!

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Thank hippopod
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for the kind words regarding Noah and our hotel. We appreciate you taking the time to post a review and for staying with us. Best Regards Brian Stiglets

Reviewed 28 May 2015 via mobile

I booked a room here because I wanted to be close enough to Fenway for my first visit to Boston and first Red Sox games. We showed up early on a Friday and they were kind enough to let us check in way early, and when we requested a room with a street view they happily accommodated us. The rooms...

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Helpful?
1Thank Larry M
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Larry thank you for staying with us while attending your first Red Sox game. The staff and I appreciate you taking time to post a review about your experience. Sounds like overall you enjoyed your stay ,sorry you did not like the restaurant as much. Please contact me at bstiglets@innatlongwood.com so I may have a few more details on how...

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Staying in Fenway / Kenmore

Neighbourhood Profile
Fenway / Kenmore
The Curse of the Bambino may have ended years ago, but loyal Red Sox fans will continue to infiltrate this home to historic Fenway Park, where you can find victory banners, people yelling in stereotypical Boston accents, and lots of sports bars. Located within Kenmore Square, the old gas station Citgo sign is another Boston skyline classic seen throughout the city. In addition to a hectic and diehard sports mentality, this neighborhood is also home to some of Boston’s many universities. Move from Boston University territory to that of Northeastern, and spend time at the famous Museum of Fine Arts. For more culture, check out the smaller but equally beautiful Isabella Stewart Gardner Museum. Continue off the beaten path and check out the green space in the Back Bay Fens, a pretty community garden. This diverse neighborhood has a mix of universities, sports, culture, and more residential green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more   less 

Additional Information about The Inn at Longwood Medical

Address: 342 Longwood Avenue, Boston, MA 02115
Region: United States > Massachusetts > Boston > Fenway / Kenmore
Price Range: $318 - $546 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Longwood Medical 3.5*
Number of rooms: 155
Reservation Options:
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western
Hotel Style:
#42 Romantic Hotel in Boston
#49 Family Hotel in Boston
#49 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Longwood Medical staff and other travellers.
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Questions? Get answers from The Inn at Longwood Medical staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the front of the hotel have a better view and better temperature control.”
 of 5 bubbles SummerJade, 13 Mar 2017 | Read review
“Bring ear plugs. Walls are thin, hallways are loud and street noise is abundant.”
 of 5 bubbles JuliaS299, 4 Mar 2017 | Read review
“See if they have a room with a balcony or window that opens.”
 of 5 bubbles 625kc, 28 Feb 2017 | Read review
“The higher the number of the room, the longer the walk in the corridor”
 of 5 bubbles Rock566, 28 Feb 2017 | Read review
“Close to all the hospitals and related services”
 of 5 bubbles 164HeidiC, 26 Feb 2017 | Read review
5 of 5