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The Inn at Longwood Medical

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#44 of 83 Hotels in Boston
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The Inn at Longwood Medical
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1,069 Reviews from our TripAdvisor Community

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Showing 1,039: English reviews
Reviewed 5 December 2014

My family and I went to the restaurant for dinner. It was very busy but everyone was very attentive. The manager Jemo, came to ask us how everything was and he went out of his way to bring "Hope" the teddy bear to our son, which really brightened up his day. The food was excellent and our waiter, Jason, was...

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Helpful?
6Thank Kay2979
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for posting a review. Very glad you enjoyed the meal in The Longwood Grille +Bar. Very kind of you to mention Jemo and Jason. Best Regards Brian Stiglets

Reviewed 5 December 2014

Stayed here for a night and I couldn't be more satisfied with customer service. Front desk staff made me feel like I was family visiting. My room was perfect. Will def stay here again. Close to major hospitals and close enough to Fenway

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Helpful?
2Thank Victorf537
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and thank you for posting a review. Will share your comments with out staff. Hope to serve you again in the future. Best Regards Brian Stiglets

Chicago, Illinois
Reviewed 4 December 2014

I understand this place doesn't have the amenities of, let's say, most hotels built in the last 10 years. No pool or onsite workout room, no four star restaurants. Why do I love this place and keep coming back. IT'S THE STAFF!! These guys would embarrass any staff, anywhere, anytime. I have seen them console families just experiencing profound grief,...

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Helpful?
3Thank daniel p
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for continuing to stay with us and for the many kind words regarding our staff. Your comments and posting will be shared with everyone. Very kind of you to post such a thoughtful review. We hope to serve you again. Regards Brian Stiglets

California, United States
Reviewed 4 December 2014

Took the family to Boston and stayed here for the weekend. Hotel was clean and room was beyond expectation. Staff was friendly. Would definitely stay here again if given the opportunity to visit Boston again!!!

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Helpful?
1Thank Monica D
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Many thanks to you and your family for staying with us. We appreciate your comments and the review you posted. hope you can stay with us again in the future. Best Regards Brian Stiglets General Manager

Andover, MA
Reviewed 4 December 2014

The Inn at Longwood Medical is a hidden gem in Boston. We recently attended a wedding at the hotel and were very impressed. The banquet hall was beautifully decorated with plenty of room for a dance floor. The food was great. There were so many choses that it was more like eating at a restaurant than a banquet. Staff was...

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Helpful?
1Thank AndoverSwimmer
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you very much for posting a review about your stay with us. Happy to hear you enjoyed the wedding and our hotel. Thank you again Brian Stiglets General Manager

Boston, Massachusetts
Reviewed 4 December 2014

I stayed just one night after attending a party at one of the function halls within the hotel. I was extremely impressed! The room was spacious and extremely clean. The staff at the hotel were more than friendly and very accomodating. I ordered room service and was also happy with the food! I would definitely stay at this hotel again!!

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Helpful?
1Thank Angela F
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank for taking the time to post a review. The staff and I appreciate your comments and are glad you enjoyed your stay. hope to serve you again. Regards Brian Stiglets General Manager

Williamsburg, Virginia
Reviewed 4 December 2014

Not being a fan of "city life", I was really skeptical about the area and the accessibility of the hotel. I stayed here with a group in the middle of November and everything turned out great. The greeting at the front desk was very welcoming and helpful (all of the keys for our 9 rooms were ready and labeled....you wouldn't...

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Helpful?
1Thank ALH757
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for your business and for taking time to post a detailed review. Your comments will be shared with our staff. Hope to see you again for a future stay. Best Regards Brian Stiglets

Litchfield, Connecticut
Reviewed 2 December 2014

Yes, it's convenient being right next door to the Boston Childrens Hospital but the place is very outdated. IT didn't seem clean, it was very small, it was very loud. So much so I actually thought the window was open. Just don't do it.

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Helpful?
1Thank Cindy630
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for staying with us and for taking the time to post a review. The staff and I are sorry that you were not happy with your stay. Please contact me at bstiglets@innatlongwood.com with any further details regarding the cleanliness. We truly would like to know what we should have done better. Thank you Brian Stiglets General Manager

New Mexico
Reviewed 1 December 2014

If you are from out of town and have a loved one in a hospital nearby this is about your only option. Upon arriving there is no one to help with bags and the doors are not automatic. (Considering many guests are here for medical services you would think this might be important.) What lobby there is is bare and...

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Helpful?
1Thank nmtibet
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you taking time to post a review and for staying with us. We appreciate the positive comments regarding our housekeepers and are truly sorry you did not enjoy your stay with us. Our doors are automatic but you need to press the button next to them to activate. They are not motion activated at the entrance. Sorry you did...

Medford, Massachusetts
Reviewed 1 December 2014

I had a surprise birthday party for my wife in the Longwood hall.The room was set up beautifully and the food was great.Staff was very friendly and took care of every detail.75 people attended and all loved the place.I stayed over night and accomodations were perfect.very modern looking room with a large bathroom.If im ever in boston again I will...

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Helpful?
2Thank matt p
Gayle S, General Manager at The Inn at Longwood Medical, responded to this review

Thank you for taking time to post a review about your experience with us. We truly appreciate your business and are pleased everything worked out so well. Thank you Brian Stiglets

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Staying in Fenway / Kenmore

Neighbourhood Profile
Fenway / Kenmore
The Curse of the Bambino may have ended years ago, but loyal Red Sox fans will continue to infiltrate this home to historic Fenway Park, where you can find victory banners, people yelling in stereotypical Boston accents, and lots of sports bars. Located within Kenmore Square, the old gas station Citgo sign is another Boston skyline classic seen throughout the city. In addition to a hectic and diehard sports mentality, this neighborhood is also home to some of Boston’s many universities. Move from Boston University territory to that of Northeastern, and spend time at the famous Museum of Fine Arts. For more culture, check out the smaller but equally beautiful Isabella Stewart Gardner Museum. Continue off the beaten path and check out the green space in the Back Bay Fens, a pretty community garden. This diverse neighborhood has a mix of universities, sports, culture, and more residential green space.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Room Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
This full-service hotel is walking distance to key area attractions such as the Fenway Park, Museum of Fine Arts, Boston Children's Hospital, Brigham and Women's, Dana Farber, and Harvard Medical School, Boston University, Colleges of the Fenway Northeastern Univeristy and Boston College. Easy access on the Green Line of the MBTA public transportation. Concierge service for Historic Tours of Boston and tickets to major events. ... more   less 

Additional Information about The Inn at Longwood Medical

Address: 342 Longwood Avenue, Boston, MA 02115
Region: United States > Massachusetts > Boston > Fenway / Kenmore
Price Range: $316 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Longwood Medical 3.5*
Number of rooms: 155
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Also Known As:
Best Western Plus Boston - The Inn At Longwood Medical Hotel Boston
Best Western Boston
Boston Best Western
Hotel Style:
#42 Romantic Hotel in Boston
#49 Family Hotel in Boston
#49 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Longwood Medical staff and other travellers.
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Questions? Get answers from The Inn at Longwood Medical staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It is located a short walking distance from Harvard Medical School and other facilities affiliated with Harvard.”
 of 5 bubbles 975ormondb, 27 Mar 2017 | Read review
“Ask for a parent-of-a-nearby-college discount ... might also be available for hospital patrons.”
 of 5 bubbles 971jmichaeld, 27 Mar 2017 | Read review
“Rooms on the front of the hotel have a better view and better temperature control.”
 of 5 bubbles SummerJade, 13 Mar 2017 | Read review
“Bring ear plugs. Walls are thin, hallways are loud and street noise is abundant.”
 of 5 bubbles JuliaS299, 4 Mar 2017 | Read review
“See if they have a room with a balcony or window that opens.”
 of 5 bubbles 625kc, 28 Feb 2017 | Read review
5 of 5