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Sheraton Boston Hotel

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#45 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Sheraton Boston Hotel
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1,897 Reviews from our TripAdvisor Community

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Showing 1,643: English reviews
Reviewed yesterday NEW

My husband and I were in Boston for a Christmas party along with another couple, and decided to make a weekend of it. From our check-in process, to our car pickup from valet services, we had a wonderful experience! The front desk crew were efficient without being rushed; our room was elegant, not stuffy and our view was amazing! Make...

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Helpful?
Thank Amy F
San Francisco, California
Reviewed 2 days ago NEW

This hotel is well located in the Back Bay area of Boston. If the weather is inclement- rain, heat, snow, whatever- you can easily walk from the hotel to restaurants and shopping in the Prudential Center.

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Helpful?
Thank LoveMahaulepu
Bath, Maine
Reviewed 2 days ago NEW

This is a beautiful hotel. Recent renovations have everything looking neat and clean. The bed was supremely comfortable, slept well which is not always the case on the road. Staff were helpful. Workout room was clean, good selection. Excellent access to subway and Hynes center.

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Thank Karen L
Pittsburgh
Reviewed 3 days ago NEW

Clean spacious suite, suitable for a family of four with two little ones. Very close to all attractions. Great swimming pool - we loved the retractable roof that enabled us to swim in all weather conditions. Front desk was very helpful when we had billing questions and needed help with touristy items. Being connected to the food and shopping venues...

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Thank travelingmares
woburn, ma
Reviewed 5 days ago NEW

It is easy to find places to stay in Boston. Some prefer the smaller hotels for that personal feel and others the larger hotels for the better price point however this Sheraton offers both. When I arrived, to be frank, I wasn't in a great mood. Pulled muscles in my back, I just wanted to check in, be left alone...

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Helpful?
1Thank phifunk
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear phifunk, Thank you for staying with us during the holiday season! I'm so glad that Richard, Ryan, and Desiree were able to lift your spirits and collectively make sure that your stay was comfortable and relaxing. We look forward to seeing you for many holidays to come! Warm regards, Angela Vento General Manager

Hartford, Connecticut
Reviewed 5 days ago NEW

We have stayed here before and have never had anything but a good experience. However, this time when we checked in I was "offered" to upgrade to a King room for $20 more. I was told that the Queen rooms are not that spacious, not as roomy. My significant other is over 6" so I suspected that the comments was...

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Helpful?
Thank 73lisat21
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear 73lisat21, Thank you for staying with us and thank you for providing feedback on your most recent visit. We very much value our members and I do apologize that this last stay was not what you have experienced in the past. We would very much like to speak to you further regarding your experience; please feel free to e-mail...

Reviewed 6 days ago NEWvia mobile

We stayed here for two nights and chose it for its proximity to Fenway. We were not disappointed with our choice. As a bonus, we discovered lots of shops, restaurants, and bars nearby. The rooms were on the smaller size, but were sufficient for our needs. The hotel was bustling with activity, but seemed to be run well.

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Thank Bibblet
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Bibblet, Thank you for staying with us during your trip to Boston! I'm so glad that our location was perfect for your needs and that you were able to do some exploring. We look forward to seeing you again! Warm regards, Angela Vento General Manager

Wilmington, North Carolina
Reviewed 1 week ago

My fiancé and I took a quick business trip by way of Boston recently. Sheraton helped us in a pinch find a good location in the city that was within our budget. The hotel was clean, comfortable and exactly what we needed. We just stayed for the night but when we checked out Customer Service went ABOVE AND BEYOND. I...

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1Thank SurferJen
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear SurferJen, Thank you so much for staying with us during your trip to Boston! I'm so glad that your stay was comfortable and clean. And thank you for recognizing Joyce for her outstanding customer service! She is amazing with our guests, and I'm so glad that she made your quick trip so special and memorable. We look forward to...

tokyo
Reviewed 1 week ago

I've stayed here for business and my partner and I for leisure in Boston. The Sheraton has a great location and the view of the city excellent. The staff was always friendly. Access to the subway and public transportation is convenient. Recommend

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Thank warren D
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear warren D, Thank you so much for staying with us during your trips to Boston! I'm glad that you've enjoyed our great views and location, and that the staff has taken such great care of you. We look forward to seeing you again! Warm regards, Angela Vento General Manager

Tequesta, Florida
Reviewed 1 week ago

This is a very nice hotel that is convenient to everything: the subway, buses, lots of restaurants, and shops at the Prudential building. Room was very comfortable and enjoyed staying on the 23rd floor which had great views. I would recommend this for anyone visiting the city, including family, friends, solo, etc.

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1Thank Laurie1965
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Laurie1965, Thank you so much for staying with us! I'm so glad that your stay was comfortable, and that the location was convenient for your sightseeing. We look forward to seeing you again! Warm regards, Angela Vento General Manager

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199-3901
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $139 - $607 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Boston Hotel 4*
Number of rooms: 1220
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, HotelsforEveryone, Priceline, Hotels.com, Odigeo, Starwood, Cheap Tickets and Jetsetter so you can book your Sheraton Boston Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Hotel Boston
Boston Sheraton
Hotel Style:
#21 Green Hotel in Boston
#33 Luxury Hotel in Boston
#36 Family Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Boston Hotel staff and other travellers.
35 questions
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Questions? Get answers from Sheraton Boston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the North/ West sides have great views of the Charles River/ Prudential Center - lovely!”
 of 5 bubbles amyfT5524LD, 9 Dec 2016 | Read review
“If you stay in a club room you have access to the club breakfast and heavy hors d'oeuvres in the afternoon/ evening”
 of 5 bubbles LoveMahaulepu, 8 Dec 2016 | Read review
“ask for a view of the Charles river”
 of 5 bubbles phifunk, 5 Dec 2016 | Read review
“Ask for a top floor with a view.”
 of 5 bubbles warrenD190, 1 Dec 2016 | Read review
“best views on the higher floors”
 of 5 bubbles Laurie1965, 29 Nov 2016 | Read review
5 of 5
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