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Sheraton Boston Hotel

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#44 of 82 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Sheraton Boston Hotel
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1,986 Reviews from our TripAdvisor Community

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Showing 1,724: English reviews
Atlanta, Georgia
Reviewed yesterday NEW

Spent upwards of 200 to 300 nights in this hotel over a number of years traveling to Boston for work. It may be the best situated hotel in Boston being attached to a large mall with everything from a basic food court to Tiffany's, numerous dining options (inside the mall) and directly across the street from the best shopping (Newbury)...

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Thank AtlHennessy
Reviewed 3 days ago NEWvia mobile

Hotel has a great location as it is connected to the Prudential Center which has many shoppes and places to eat. Having this made the trip because we had 2 young kids with us and not having to bundle them up to go outside all the time made it great. The hotel is decent, we upgraded our room which is...

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Thank Chad A
Vancouver, Canada
Reviewed 3 days ago NEW

Good hotel - exactly what you would expect fro Sheraton. Did not spend much time in the hotel as I was there for a conference, but service was good and prompt. No problems - the Sheraton iphone app worked well.

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Thank isocentre
Reviewed 4 days ago NEWvia mobile

Just had a wonderful 4 night stay at The Sheraton in a club room. We found the staff very friendly and helpful. The room was a great size, cleaned well daily. A great club lounge, a good selection of food for breakfast. Always found it was very tidy and handy it was open 24 hours for drinks and snacks. Great...

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Helpful?
Thank Lowrie1981
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Lowrie1981, I am thrilled to hear that you had such a lovely stay with us! It sounds like from the room, to the club lounge, to the pool, that you enjoyed everything that the Sheraton has to offer! We look forward to seeing you again! Warm regards, Angela Vento General Manager

Thessaloniki, Greece
Reviewed 4 days ago NEWvia mobile

The Boston Sheraton hotel is a classic Sheraton which means cosiness combined with comfort and professionalism! Spacious rooms with refurbished bathrooms , swimming pool, gym , hairdresser...are only a few of the amenities offered. Breakfast was fantastic! Great varieties of food at the "Apropos" room.. Not to mention the fact that the Sheraton is literally inside the Prudential, thus leaving...

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Thank sofnikoloudaki
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear sofnikoloudaki, Thank you so much for staying with us! I am delighted to hear that you found the Sheraton to be comfortable and convenient for your trip to Boston. We look forward to seeing you again! Warm regards, Angela Vento General Manager

Stamford, Connecticut
Reviewed 5 days ago NEW

To start with, excellent location, good lounge & gym, awesome staff, mostly business clientele, no shady business around hotel ... Unlike other hotels, Myrtha & Maz will make you feel its 3pm at 3am :)

Review collected in partnership with this hotel
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Thank mshinde
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear mshinde, I am so glad to hear that Myrtho and Maz were able to make your welcome to the hotel such a positive one. I'll make sure that they know how much you appreciated their hospitality. We look forward to seeing you again! Warm regards, Angela Vento General Manager

Paris, France
Reviewed 5 days ago NEW

it's like going to a familiar restaurant, you don't necessarily love the food but you know that at least its quality is garanteed. Sheraton hotel is like this, comfortable, good location, has everything that you might need during your trip.

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Thank leleye
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear leleye, Thank you so much for staying with us! I'm so glad that the hotel provides the comforts that you are looking for when you travel. We look forward to seeing you again! Warm regards, Angela Vento General Manager

United States
Reviewed 5 days ago NEW

My wife and I stayed here last weekend for a quick overnight vacation. Upon checking in I asked for an upgrade and the desk clerk gladly accommodated me and upgraded from interior king to a very nice corner mini suite. The room was spotless and recently updated. Granted the hotel is old and shows its age in the hallways etc....

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Thank glen1234
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear glen1234, I'm so glad to hear that you and your wife enjoyed your weekend stay with us, and that the staff took such great care to make sure you had a comfortable room and spacious room! We look forward to seeing you again! Warm regards, Angela Vento General Manager

New York City, New York
Reviewed 6 days ago NEW

I have to say that the location of the Sheraton Boston hotel is absolutely perfect. Right in the mall. Anything you want to eat or buy is right inside; you never have to leave the inside of a building on a cold winter's night! The actual hotel is a bit dated. The rooms need some major updating, especially the bathroom....

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Thank Linda S
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Linda S, Thank you so much for staying with us during your recent trip to Boston. I'm so glad that you enjoyed our great location; you really can see everything that the city has to offer, whether it's winter or summer! We look forward to seeing you again! Warm regards, Angela Vento General Manager

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

I stayed at Sheraton Boston for 4 nights in Jan. Unfortunately it coincided with the Harvard Model Nation and it was a nightmare for business traveller - there were 200 kids running around the hotel in the middle of the night screaming. While the hotel is centrally located in Boston and connected through indoor passages to Prudential building and other...

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Thank Carman Y
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Carman Y, Thank you for staying with us during your recent trip to Boston. While I'm glad that you enjoyed our central location, and that the hotel was convenient for your business needs, I'm terribly sorry to hear that your time with us was less than relaxing. We do hope to welcome you back again so that we may...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199-3901
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $214 - $659 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Boston Hotel 4*
Number of rooms: 1220
Reservation Options:
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Also Known As:
Sheraton Hotel Boston
Boston Sheraton
Hotel Style:
#21 Green Hotel in Boston
#34 Luxury Hotel in Boston
#36 Family Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Boston Hotel staff and other travellers.
38 questions
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Questions? Get answers from Sheraton Boston Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a view of the Charles provide a nice nighttime picture, but also a great view of the neighborhood across the street.”
 of 5 bubbles AtlHennessy, 18 Feb 2017 | Read review
“The high floors do have a nice view.”
 of 5 bubbles RadiantVoid, 7 Feb 2017 | Read review
“Get a view of the Charles River”
 of 5 bubbles jmorgo1, 3 Feb 2017 | Read review
“try to get a room overlooking the charles.”
 of 5 bubbles PCorri3, 1 Feb 2017 | Read review
“Ask for a room on one of the lower floors”
 of 5 bubbles RoadTripsUnlimited, 1 Feb 2017 | Read review
5 of 5