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Sheraton Boston Hotel

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Traveller (599)
Room & Suite (432)
Dining (45)
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Overview
  • Excellent43%
  • Very good37%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“prudential center”(244 reviews)
“north tower”(55 reviews)
“the club lounge”(114 reviews)
AMENITIES
Wifi
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
Additional information
Offers from Sheraton Boston Hotel
Special Offer: Love Our Locals
Hotel deals
Offers from Sheraton Boston Hotel
Special Offer: Love Our Locals
Hotel deals
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Reviews (2,665)
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956
858
339
87
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858
339
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95
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All reviewsprudential centernorth towerthe club loungememsura zilicretractable roofcharles riverspg memberlarge hotelbusy hotelfenway parknewbury streetjunior suiteconcierge deskan upgradehigh floorking bedcorner room
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1,341 - 1,345 of 2,335 reviews
Reviewed January 26, 2016

I was attending a conference at the Prudential Center last weekend and stayed at the Sheraton Boston Hotel. It was surprising with such a large conference and the number of people there that my hotel experience was seamless. From valet parking, check in, and checkout...More

Thank LDevin
Response from AngeVen, General Manager at Sheraton Boston HotelResponded February 2, 2016

Dear LDevin, Thank you so much for your wonderful review on Trip Advisor after your recent stay here at the Sheraton Boston Hotel. I will be sharing your kind words with the staff here and they will be thrilled to know that we had another...More

Reviewed January 26, 2016

My wife and I stayed in Boston for five nights in December 2015–January 2016. Immediately on getting to the front desk at the Sheraton, we were impressed by the service we received from Samantha when checking us in. She was very enthusiastic and knowledgeable. The...More

Thank AdamR935
Response from AngeVen, General Manager at Sheraton Boston HotelResponded February 2, 2016

Dear AdamR935, So glad to read that you enjoyed your stay with us back in December. I will definitely share your kind words with our front desk agent Samantha, and she will be thrilled. We definitely have the best location for being able to walk...More

Reviewed January 25, 2016

We usually stay here whenever we come into town. You just can't beat the location. Take the subway from the airport and there is a stop a block away from the hotel. The hotel is connected to the shops at Prudential which is perfect for...More

Thank Ribs M
Response from AngeVen, General Manager at Sheraton Boston HotelResponded January 26, 2016

Dear Ribs M, Thank you for taking the time to write a review on TripAdvisor. You are correct that you cannot beat the location for access to restaurants, shopping and sporting events. It is nice to read that you are making the Sheraton Boston Hotel...More

Reviewed January 25, 2016

Arrived at Logan airport then boarded the Back Bay Logan Express Bus outside terminal to Hynes Convention Center travel time approx: 25mins depending on traffic cost $5.The hotel is a short walk - You can board the bus here back to airport. Quick check in...More

Thank ScouseFella
Response from AngeVen, General Manager at Sheraton Boston HotelResponded February 2, 2016

Dear ScouseFella, Thank you for taking the time to write a review of your stay at the Sheraton Boston Hotel. We appreciate your feedback as it gives us a chance to look at what we can do better. We do have a Starbucks in our...More

Reviewed January 24, 2016 via mobile

My fiance and I decided to spend a night here back in December for a romantic night on the town. What a beautiful hotel! And in a great location no less! Special thanks to Richard at the Front Desk for greeting us and making us...More

Thank Anya P
Response from AngeVen, General Manager at Sheraton Boston HotelResponded January 26, 2016

Dear Anya P, So happy to read that you were able to enjoy your special day with us back in December! I agree with you that we have the best location for access to restaurants, shopping and sporting events. I will definitely share your comments...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Sauna
Details
Price range
US$201 - US$639 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Boston
#31 Family Hotel in Boston
#39 Luxury Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$201 - US$639 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Boston
#31 Family Hotel in Boston
#39 Luxury Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (599)
Room & Suite (432)
Dining (45)
Pool & Beach (28)
Business Centre & Event Rooms (25)
Amenities (20)
Family and Play Areas (2)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
Linda D
May 7, 2018|
AnswerShow all 9 answers
Response from roda404 | Reviewed this property |
Be sure to call ahead for availability.
0
Votes
Gio O
April 4, 2018|
AnswerShow all 2 answers
Response from Will K | Reviewed this property |
There is no set answer for many hotels. Would be best to call your intended hotel to confirm prior. For this particular location the answer is you must be 21.
0
Votes
jacksonpollard
February 13, 2018|
AnswerShow all 10 answers
Response from Colin L | Reviewed this property |
rooms are spotless.
0
Votes
Room Tips
"High floor for the views."
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"My room looked out onto a brick wall - so some rooms have no view at all....!"
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"The lounge is on the top floor - try to get a room on this floor (29th I think)"
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"In the north tower, away from construction."
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