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Sheraton Boston Hotel

2,502 reviews
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Traveller (521)
Room & Suite (358)
Dining (37)
Overview
  • Excellent43%
  • Very good37%
  • Average14%
  • Poor3%
  • Terrible3%
Travellers talk about
“prudential center”(227 reviews)
“south tower”(62 reviews)
“the club lounge”(108 reviews)
Wifi
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
All hotel details
Offers from Sheraton Boston Hotel
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,502)Write a Review
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All reviewsprudential centersouth towerthe club loungememsura zilicretractable roofcharles riverspg memberlarge hotelfenway parkbay areanewbury streetjunior suitean upgradeconcierge deskhigh floorcorner roomhousekeeping staff
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1,351 - 1,355 of 2,188 reviews
Reviewed 31 October 2015 via mobile

We stayed in the hotel for four nights I can't recommend the hotel enough great location great views from our rooms but most of all amazing staff from the guys on the door to the reception I can't say enough about the bar and restaurant...More

2  Thank jbossie
Reviewed 31 October 2015 via mobile

We were there during a conference and it was sooo busy! I had to wait in line to check in and check out or even to ask the reception a question. However, the location is really great and the rooms were clean. We didn't try...More

Thank btravel17
Reviewed 30 October 2015

The thing that impressed me most was how efficient the front desk was in their processes. I was checked in and out real fast, and everything was in smooth transition. I was in Boston a day earlier for a business trip and stayed for only...More

Thank afro360
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 3 November 2015

Dear Afro360, Thank you for taking the time to review our hotel. I am so pleased to read that you enjoyed your time with us. Our location can't be beat - we are right in the heart of the Back Bay and our indoor connections...More

Reviewed 27 October 2015

There was a group of us staying in the hotel for a wedding and we'd been informed beforehand that our weekend was a very busy one for Boston with several conferences and Head of Charles. Luckily we'd booked our rooms very far in advance and...More

Thank asiae2013
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 3 November 2015

Dear Asia E, Thank you for taking the time to review your recent stay in Boston. I am so thrilled to read that we were able to quickly resolve the blip during check-in. We want your stay to be effortless and strive to do all...More

Reviewed 27 October 2015

I was in Boston for a conference at the convention center and chose this hotel out of several due to its close proximity. When I first walked in the room, I smelled mildew. I asked to change rooms. They did. Still mildew smell. Since there...More

Thank Stephanie H
Response from AngeVen, General Manager at Sheraton Boston HotelResponded 3 November 2015

Dear Stephanie, Thank you for taking the time to share your review. I am dismayed to read that your stay with us was unsatisfactory and would love the opportunity to connect with you further. At your convenience, please email me at GMAngelaVento@sheraton.com. I hope that...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$126 - US$636 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Boston
#31 Family Hotel in Boston
#39 Luxury Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$126 - US$636 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Green Hotel in Boston
#31 Family Hotel in Boston
#39 Luxury Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (521)
Room & Suite (358)
Dining (37)
Pool & Beach (27)
Hotel & Grounds (269)
Bathroom (54)
Business Centre & Event Rooms (26)
Family and Play Areas (2)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
mariagsilva2015
24 December 2017|
AnswerShow all 4 answers
Response from A F | Reviewed this property |
No, parking has never been included. You can navigate & enjoy Boston without renting a car. (If that works for you)
0
Votes
a n
10 December 2017|
Answer
Response from crrad |
When was your hotel last renovated?
0
Votes
Passion S
4 December 2017|
AnswerShow all 2 answers
Response from Jesus-DC | Reviewed this property |
I believe it’s open 5am-11pm but double check with the hotel.
0
Votes
Room Tips
"I suggest upgrading to club level if possible!"
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"High floors have a great view of Boston to the harbor (at least on the side my hotel room was located)"
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"stay at another hotel"
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"Go with the North Tower -- closer to the Prudential Center"
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