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Sheraton Boston Hotel

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#46 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersSilver level
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Sheraton Boston Hotel
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2,022 Reviews from our TripAdvisor Community

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Showing 1,758: English reviews
Perth, Australia
Reviewed 11 January 2015 via mobile

Great location! We were lucky to be upgraded to a beautiful room on our honeymoon. It had a great view. Customer service was excellent and the facilities at the hotel were lovely. We were also given free wifi which was awesome! Lovely stay at a great hotel.

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Helpful?
Thank LaurenE84
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear LaurenE84, Thank you for your wonderful review! I am glad that we were able to accommodate a room upgrade and your stay was such a positive one. We look forward to welcoming you back to the Sheraton Boston Hotel very soon! Warm Regards, Angela Vento, General Manager

Ann Arbor, Michigan
Reviewed 10 January 2015

This hotel is connected to the Prudential Center in Boston, which means there is subway station access without going outside! I enjoyed the gym and the swimming pool. I would recommend the corner room, as it it's bigger and the furniture has been updated. I stayed there for a week for business in September and I returned in December for...

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Helpful?
Thank Jessica K
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Jessica K, Thank you for your kind review! I am so pleased that your enjoyed your visits to the Sheraton Boston Hotel last September and December. I am also glad to hear that you liked the Make A Green Choice program which rewards guests making energy-saving choices with vouchers for participating food and beverage outlets at check out. Thanks...

NYC
Reviewed 9 January 2015

We stayed here over a weekend in December. We were upgraded to an Executive Suite due to my Platinum SPG status. The furniture in the suite was very dated, there were stains on the wood tables, and the couches and chairs also had stains and a bit of dust. Overall, all fixtures were dated (although properly cleaned) in both of...

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Helpful?
Thank militantmuse
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear militantmuse, I appreciate the time you to took to provide a review of your recent stay at the Sheraton Boston Hotel. While I am pleased to hear that you enjoyed the views from your room, I am sorry that the room's furnishings were not in the condition that they should have been. I plan to share your comments with...

New York City, New York
Reviewed 9 January 2015

As part of First Night Boston we stayed at the Sheraton which had a great package for New Years Eve.The bed was luxurious and our corner room was beautiful and comfortable. Despite the busy holiday the staffers we encountered were pleasant and very helpful. We had drinks and appetizers at the SideCar bar before heading out into First Night and...

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Helpful?
Thank scampi17
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear scampi17, Thank you for choosing to ring in the New Year at the Sheraton Boston Hotel! I am so glad that you enjoyed your dining experience in our Sidebar restaurant and were so pleased with your room, particularly Sheraton's Sweet Sleeper bed. I hope that you'll make plans to visit us again soon and thank you for taking the...

Burton upon Trent, United Kingdom
Reviewed 9 January 2015

Really clean and nice rooms. Very big. However did not get a view. Had a view of brick wall outside that was the only downside. Lots of lifts making going to rooms easy too. Wifi complimentary when we stayed. Overall nice stay on our honeymoon.

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Thank Emma B
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Emma B, Thank you for choosing the Sheraton Boston Hotel to celebrate your honeymoon! I am pleased to hear that you found your room to be so comfortable and clean. Next time you visit us, I encourage you to request a room with either a city view or one with a view of the Charles River. If availability permits,...

Las Vegas, Nevada
Reviewed 9 January 2015 via mobile

They had a great package to ring in First Night downtown Boston. Very good location, check in, valet and room were excellent. My only issue had been with the service at the Side Bar but when I addressed that with management they more than made it right!

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Helpful?
Thank Busytraveler557
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Busytraveler557, Thank you for your review. I am so pleased that you had such a positive experience with our valet and check-in and that you enjoyed the Sheraton Boston's excellent location in Boston's Historic Back Bay. I am also glad that the service shortcomings you experienced in our Sidebar restaurant were addressed to your satisfaction. Honest feedback is how...

Reviewed 9 January 2015 via mobile

We spent New Years Eve in Boston this year with my 9 year old son and will definitely do it again! The Sheraton Boston treated us like gold and offer special family and couples packages at a great price to enjoy First Night festivities through out the city. These packages sold out on Dec. 30th, fyi. The hotel was at...

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2Thank Loriann S
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Loriann S, I am so pleased to hear that you and your family enjoyed Boston's First Night festivities and experienced the exceptional service that the team at the Sheraton Boston strives to deliver to our guests each day! I am very appreciative of the time you took to share your positive feedback and hope that you'll be back to...

Puerto Rico
Reviewed 8 January 2015 via mobile

We stayed on this hotel for New Years Eve. It has an excellent location. Has direct interior access to Prudential Shops and Coopley Place shopping center, also to the Prudential Subway station. We parked our car on the valet and travel all the city using the subway. Comfortable rooms, nice swimming pool and exercise room.

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Thank hacolon
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear hacolon, Thank you for taking the time to share your positive review of the Sheraton Boston Hotel. I am so glad that you enjoyed your recent stay with us and our superb location allowing for easy access to public transportation and some of Boston's finest dining and shopping establishements. I hope that when your travel plans bring you back...

Chicago, Illinois
Reviewed 6 January 2015

I've been staying at this hotel every week for a few months because of the club lounge. The service is very friendly, especially Memsura Zilic who works in the lounge. She is very friendly every time I see her and she always makes everyone feel welcome. They also upgraded the pool and have a nice fitness center so if you're...

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1Thank Charles E
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear Charles E, Thank you for being such a loyal guest of the Sheraton Boston Hotel and for sharing your positive review! I look forward to sharing your comments with our team, especially Memsura in our Club Lounge. She is a valued team member who works hard to make sure each guest has a memorable stay. I am also glad...

Wallingford, CT
Reviewed 6 January 2015

We have stayed here numerous times. We like it in the winter because it is connected to both the prudential and copley so if you don't feel like going out there are lots of shops and restaurants connected. Don't even have to bring your coat. We stayed here for New Year's Eve and New Year's Day. Security was trying hard...

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1Thank 712christineg
AngeVen, General Manager at Sheraton Boston Hotel, responded to this review

Dear 712christineg, Thank you for taking the time to provide us with a review of your recent stay. While I am very pleased to hear that you enjoyed your stay and plan to visit us again, I am sorry that your time with us was impacted by noise from other guests. I plan to share your comments and feedback with...

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Staying in Back Bay

Neighbourhood Profile
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more   less 

Additional Information about Sheraton Boston Hotel

Address: 39 Dalton Street, Prudential Center, Boston, MA 02199-3901
Region: United States > Massachusetts > Boston > Back Bay
Price Range: $316 - $823 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Boston Hotel 4*
Number of rooms: 1220
Reservation Options:
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Also Known As:
Sheraton Hotel Boston
Boston Sheraton
Hotel Style:
#21 Green Hotel in Boston
#35 Luxury Hotel in Boston
#36 Family Hotel in Boston
#39 Business Hotel in Boston
#52 Romantic Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Boston Hotel staff and other travellers.
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Questions? Get answers from Sheraton Boston Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room at least 5th floor or higher! You can get a beautiful view of the city.”
 of 5 bubbles 632pattyh, 23 Mar 2017 | Read review
“High floors have excellent views”
  • This is a pano from our giant window. Floor 25.
  • Sunrise from our window.
 of 5 bubbles 701celinar, 14 Mar 2017 | Read review
“Choose another hotel”
 of 5 bubbles CS646, 10 Mar 2017 | Read review
“Ask for room with a view”
 of 5 bubbles ExplorerX9, 5 Mar 2017 | Read review
“The higher levels have more beautiful views.”
 of 5 bubbles PauloP51, 28 Feb 2017 | Read review
5 of 5