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The Westin Copley Place, Boston

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Traveller (1185)
Room & Suite (641)
Dining (40)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Bronze level
The Westin Copley Place, Boston is located in Boston, Massachusetts' sophisticated Back Bay neighborhood, alongside the best shopping, dining and entertainment that the city has to offer. Famous attractions such as Fenway Park, the Boston Public Library, the Boston Common, and Quincy Market are within close proximity of the hotel and can be easily visited by way of public transportation. Conveniently, the hotel is located just 15 minutes from Boston's Logan International Airport and is easily accessible from I-90, I-93 and Boston's historic Storrow Drive.
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Property amenities
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Airport transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
River View
Great View
HOTEL CLASS
Hotel links
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Location

Full view
100Great for walkers
Grade: 100 out of 100
163Restaurantswithin 0.5 km
64Attractionswithin 0.5 km
Neighbourhood
Back Bay
Wander around this quintessential neighborhood in the heart of Boston for high-end shops, restaurants, and the feeling of city bustle. Its most identifiable skyscrapers, the Prudential Center and John Hancock Tower, are highlights of the city skyline. Visit Newbury street to explore unique and trendy boutiques – as well as every other kind of store imaginable – all housed in beautiful brownstone buildings. In nice weather, restaurant patio seating is packed with Bostonians and tourists alike soaking up the sunshine and enjoying the food. Commonwealth Ave offers a beautiful stroll down residential tree-lined streets. Keep walking towards the Charles River and enjoy a beautiful view by the water. In warmer months, people run and bike on paths running along the esplanade, and sail and kayak on the Charles River. Boylston street, also full of shops, bars, and restaurants, is the finish line of the Boston Marathon. Head towards Copley Square and check out the Boston Public Library, which is particularly beautiful from the Dartmouth street entrance.
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4,525Reviews
1,323Photos
57Q+A
100Room tips
Traveller rating
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Popular mentions
Have been an spg member for 20 plus years. This hotel has the worst customer service and management I have never seen. There are too many things to list as to why I would not stay here. There are many other great hotels in Boston. Do not stay here!
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Response from TeamMarriott, Hotel Manager at The Westin Copley Place, Boston
Responded yesterday
Dear suz64, Thank you for being a valued Starwood Preferred Guest. We are sorry for the poor service you received from our associates. We pride ourselves on welcoming each of our guests, and we are sorry this was not your experience. Rest assured we will follow up on your concerns to ensure we are well poised to serve you better during your next stay. Thank you again for your candid feedback. Be Well, John Wedig Hotel Manager
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Stayed a couple nights at the Westin Copley. When I arrived in my room, there was a welcome gift from the hotel management (some chocolates and sparkling water), always nice to feel like a valued customer. Thank you Jennifer for your kindness! Also, I got to enjoy appetizers in
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Response from TeamMarriott, Manager at The Westin Copley Place, Boston
Responded 5 days ago
Dear benoitb509, Welcome back to The Westin Copley Place, Boston! You are part of our family now, and we are pleased to know that our team members always make you feel at home. Kind comments like yours encourage them, and we look forward to sharing your feedback with Jennifer! Thank you for making us your preferred choice for every visit, and we can't wait to see you back soon. Be Well, John Wedig Hotel Manager
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We are here for a work function and want to brag about the wonderful service we received from two shining waitstaff. They went above and beyond to make our dining experience wonderful and to make us comfortable. Both Jeanne and Maureen should be recognized for their 5 star
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Response from TeamMarriott, Manager at The Westin Copley Place, Boston
Responded 1 week ago
Dear Bri1ttaNY, Thank you for your thoughtful review. We are pleased that you enjoyed your visit to The Westin Copley Place, Boston and that Jeanne and Maureen helped to elevate your experience. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to your next visit. Be Well, John Wedig Hotel Manager
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Great hotel, service was wonderful! Both Jeanne and Maureen took care of our table and both were so delightful and very friendly! Its so hard to find great service and these ladies took care of all our needs and even went above and beyond to get us a special request. Thank you
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Response from TeamMarriott, Manager at The Westin Copley Place, Boston
Responded 1 week ago
Dear Rosa C, Thank you for recommending The Westin Copley Place, Boston to future travelers. We are glad you loved our inspired accommodations and that you were impressed with the intuitive service provided by Jeanne and Maureen; we will enjoy sharing your compliments with them. It was our pleasure accommodating you, and we can't wait to have you revisit the next time you are in the area. Be Well, John Wedig Hotel Manager
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As a platinum for life member of the Starwood awards program now Marriott. I do have high expectations when I’m staying at hotels.My reason for staying at the Westin Copley for the last five years on a monthly basis was because my daughter was attending the Boston Children’s
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Response from TeamMarriott, Manager at The Westin Copley Place, Boston
Responded 1 week ago
Dear 298marilynf, Thank you for choosing The Westin Copley Place, Boston again and for your unwavering loyalty. We appreciate your kind remarks about the rejuvenating seamless hospitality you receive every time you stay with us. A home away from home is nothing without a team of revitalizing associates, and we are blessed to have one! We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. Thank you again for your continued patronage to us as well as our brand, and we hope to welcome you soon. Be Well, John Wedig Hotel Manager
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All photosTravellerRoom & SuiteDining Business Centre & Event RoomsFamily and Play Areas
Waking up in Boston overlooking the (frozen) Charles
Professional photo exclusively commissioned by TripAdvisorThe Westin Copley Place, Boston
The Traditional Guest Room 1 King at The Westin Copley Place, Boston
Professional photo exclusively commissioned by TripAdvisorThe Westin Copley Place, Boston
The Traditional Guest Room 1 King at The Westin Copley Place, Boston
comfy bed
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123456129
Didn’t have breakfast in the hotel but regularly used Au Bon Pain in the Copley Centre just outside the hotel. Very reasonably priced and a wide selection of food to eat in or take away. Stayed at the hotel in early September and the weather was lovely.
1 vote
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I don’t believe it is. The Westin and the Marriott can be reached by walking through copley place but not the Fairmount
2 votes
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Sorry but the Fairmont Copley is a stand alone building but right across the street. If you are not from Boston, the Fairmont is where you should stay!!! It has the old High End Boston Elite Charm that is positively beautiful!! If you appreciate architecture and detail not found in newer hotels, take advantage of the opportunity!! You can always stay at a Westin.
1 vote
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If you are speaking about the worker protest, I don't think that is affecting the hotel.
2 votes
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The hotel formerly had a pool (some websites still list it) but the hotel added a brand new Executive Club Lounge over the space previously occupied by the pool on the 5th floor. The gym, however, is large with modern equipment, also located on the 5th floor.
1 vote
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12345612
"Rooms overlooking the river"
"River view was beautiful"
"2928 was a nice view and a corner room but I would avoid it unless the bathroom door is changed. No bathtub in this room."
"River views are gorgeous"
"Ask for a room with a river view."
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PRICE RANGE
US$184 - US$704 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin copley place hotel bostonwestin bostonwestin copley placeboston westin
LOCATION
United StatesMassachusettsBostonBack Bay
NUMBER OF ROOMS
803
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