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The Westin Copley Place, Boston

4,111 reviews
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Traveller (973)
Room & Suite (737)
Dining (39)
Overview
  • Excellent53%
  • Very good32%
  • Average11%
  • Poor3%
  • Terrible1%
Travellers talk about
“charles river”(300 reviews)
“copley place”(222 reviews)
“great location”(675 reviews)
Wifi
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
Bar/Lounge
4.0 Star Hotel
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Offers from The Westin Copley Place, Boston
Special Offer: Breakfast for 2 Included
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Rooms
Mar. 5Mar. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,111)Write a Review
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1,972
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Show reviews that mention
All reviewscharles rivercopley placegreat locationheavenly bedriver viewprudential centernewbury streetstarbucks coffeejunior suiteau bon paintrinity churchhigh floorconcierge deskback bay stationcentral locationbay areagreen line
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1 - 5 of 3,846 reviews
Reviewed yesterday via mobile

Great location, ok price, friendly staff. Room was outdated but they're doing renovations. Super unclean room though- white drippy stains on computer chair when I went to get some work done, and clumps of hair on the floor in the bathroom. At check-in the woman...More

Thank cansaldi
Hotel's Favourite
Reviewed 31 December 2017 via mobile

Returned to Boston after 30 years! and wanted to stay in Back Bay. We chose the Westin for our family, staying in two rooms but the original booking got messed up by our travel agent as we wanted both rooms close together. The hotel staff...More

Thank MistaGee
Response from Erin S, Manager at The Westin Copley Place, BostonResponded 5 weeks ago

Dear MistaGee- Thank you for your compliments and for coming back to Boston after 30 years! It was wonderful to welcome you back and I'm so delighted team helped to make your arrival smooth and welcoming. It sounds like you also had a chance to...More

Reviewed yesterday via mobile

As promised, we returned!!We are just back from four nights at the fabulous Westin. To say this stay absolutely blew my expectations is an understatement. Every single detail was top class, the room, the view, the staff, the location. It doesn't get any better than...More

Thank Aml83
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded yesterday

Dear Aml83, Thank you for sharing the wonderful review of The Westin Copley Place, Boston and for returning to our property. We are thrilled to read you were impressed with all aspects of your stay and that our facilities & service made your stay a...More

Reviewed 2 days ago

The Westin is beautifully situated in Copley Square, just minutes from the Copley Square Mall and the Prudential Center (accessible by pedestrian walkways so you don’t have to go outside in the winter) as well as the South End and other places of interest. The...More

Thank Jerry R
Reviewed 2 days ago via mobile

Wanting to take advantage of a quick getaway I booked the Westin thru my auto group membership (lesson learned I should have used TripAdvisor!!!). The only saving grace for this overnight was the fact that when I booked my non refundable room I had booked...More

Thank Nancy S
Response from TeamMarriott, Manager at The Westin Copley Place, BostonResponded yesterday

Hello Nancy S, Thank you for posting a review - we value your comments! Please accept our apologies for not meeting your expectations with regard to the outdated furnishings. Although we continue to receive high marks for service and cleanliness, we do acknowledge that it...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$134 - US$680 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Boston
#22 Luxury Hotel in Boston
#22 Business Hotel in Boston
#25 Family Hotel in Boston
#28 Romantic Hotel in Boston
#29 Green Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$134 - US$680 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Boston
#22 Luxury Hotel in Boston
#22 Business Hotel in Boston
#25 Family Hotel in Boston
#28 Romantic Hotel in Boston
#29 Green Hotel in Boston
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (973)
Room & Suite (737)
Dining (39)
Amenities (83)
Business Centre & Event Rooms (15)
Family and Play Areas (1)
Nearby
Back Bay
Wander around this quintessential neighborhood in the
heart of Boston for high-end shops, restaurants, and
the feeling of city bustle. Its most identifiable
skyscrapers, the Prudential Center and John Hancock
Tower, are highlights of the city skyline. Visit
Newbury street to explore unique and trendy boutiques
– as well as every other kind of store imaginable –
all housed in beautiful brownstone buildings. In nice
...More
Questions & Answers
Ask a question
ctsv50
20 February 2018|
AnswerShow all 2 answers
Response from Donna D | Reviewed this property |
They do participate in the program but not sure about the charge
0
Votes
soxskier
24 November 2017|
AnswerShow all 4 answers
Response from Chun-Wai C | Reviewed this property |
Westin, Marriott, Mandarin Oriental, and Sheraton are connected by the huge Prudential Center shopping complex. There's no need to walk outside in increment weather. Hilton, Fairmont , Courtyard, Colonade, Copley Square, and... More
1
Vote
Holly093
5 November 2017|
AnswerShow all 7 answers
Response from grice2017 | Reviewed this property |
No pool - but fantastic upgraded fitness center - even a peloton bike - AND you can use the Marriott pool on the other end of the wonderful Copley Place mall (you don't have to go outside to get to it).
0
Votes
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Room Tips
"Try to get above the 25th floor for good views that face west or east."
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"Excellent city views on the 30th floor"
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"vale a pena pagar um pouco mais e pegar um quarto bem lá em cima, com vista estonteantes."
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"Rooms 22nd floor and up have great city views esp at night"
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