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Hilton Boston Downtown / Faneuil Hall

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Traveller (273)
Room & Suite (350)
Dining (13)
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Overview
  • Excellent41%
  • Very good36%
  • Average15%
  • Poor5%
  • Terrible3%
Travellers talk about
“faneuil hall”(283 reviews)
“great location”(430 reviews)
“quincy market”(143 reviews)
Free Internet
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from Hilton Boston Downtown / Faneuil Hall
Special Offer: Double Points, Every Stay
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Offers from Hilton Boston Downtown / Faneuil Hall
Special Offer: Double Points, Every Stay
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,177)
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Show reviews that mention
All reviewsfaneuil hallgreat locationquincy marketthe financial districtfreedom trailthe north endwithin walking distanceking suitecontinental breakfastshort walkcorner roomstandard roomwould definitely stay here againan upgradevalet parkingcentral locationstreet noise
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151 - 155 of 2,046 reviews
Reviewed October 31, 2017

Nice hotel. Clean and well run. Great location. Breakfast was a total disappointment . We waited forever, there was one chef, the food was mediocre and the prices were very high. Not worth it. Thanks!More

Review collected in partnership with Hilton Hotels & Resorts
Thank Carmen A
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded November 4, 2017

Thank you for staying with us at the Hilton Boston Downtown and for taking the time to write such a detailed and thorough review. We appreciate all of your feedback regarding the comfort and quality of our hotel and will keep your comments in mind...More

Reviewed October 30, 2017

For the price I paid, I expected a more fancy hotel & better in room service. All Staff was very nice & helpful. But management needs to address the quality of room service. Both cleanliness of dishes & and presentation of food when it arrives...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank juliocI6703AO
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded November 4, 2017

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay. We are working with our tenant restaurant, to ensure they continuously evolve to best meet and exceed our guests' needs moving forward. Guest satisfaction is very important to us...More

Reviewed October 29, 2017

I got a warm welcome and very helpful service from the bellman, but the front desk clerk was rather distant and formal as he informed me that I was too early and no rooms were available (at 2:40pm when check-in time begins at 3:00). I...More

Thank Kenny0654
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded November 4, 2017

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are thrilled that you took advantage of the nearby downtown attractions and were able to experience some of the great pubs and...More

Reviewed October 28, 2017

Not the typical service found in a Hilton Brand hotel. Very disappointed. We were in town for a leisurely few days and didn't find welcoming spaces for relaxation within hotel. No gift, sundries shop.More

Review collected in partnership with Hilton Hotels & Resorts
Thank laynes437
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded November 4, 2017

We are sorry that you had a disappointing experience during your stay with us. At Hilton, we always aim to ensure that every guest feels cared for, valued and respected. Guest satisfaction is very important to us and we try hard to make sure all...More

Reviewed October 25, 2017

Chose the Hilton because of it's great location and because I'm a Hilton Honors member, received an excellent room rate. Concierge was very helpful in recommending restaurants and Irish pubs to visit. I would stay here again!More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank David W
Response from HiltonBoston, Front Office Manager at Hilton Boston Downtown / Faneuil HallResponded October 28, 2017

Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are so happy that you enjoyed the nearby downtown attractions. The Irish Pubs right around the area are always a great spot to visit! We also...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$264 - US$572 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in Boston
#32 Green Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$264 - US$572 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#31 Luxury Hotel in Boston
#32 Green Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
Room types
Suites, Non-Smoking Rooms
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Traveller (273)
Room & Suite (350)
Dining (13)
Amenities (26)
Business Centre & Event Rooms (8)
Family and Play Areas (4)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
Questions & Answers
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Chi001
April 30, 2018|
AnswerShow all 5 answers
Response from Jim L | Reviewed this property |
no
0
Votes
Angelo-Shian R
March 17, 2018|
AnswerShow all 4 answers
Response from betsylev | Reviewed this property |
You can walk to the aquarium from the Hilton, if you have a stroller. It isn’t far... probably less than 1/2 a mile.
1
Vote
UpLikeSeven
December 27, 2017|
AnswerShow all 6 answers
Response from Lisa V | Reviewed this property |
I believe they park them underneath the hotel - There is a parking garage off state st a couple of blocks but it is $50
1
Vote
Room Tips
"Higher floors probably better but location on two small side streets means less noise"
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"Get a corner room on a higher floor :)"
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"1 bedroom suite with a family is worth it"
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"Go for the deluxe room over the standard"
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