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Hilton Boston Downtown / Faneuil Hall

PricelineUS$260*
View Deal
#53 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$294*
US$260*
Great Deal
US$269*
US$269*
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Hilton Boston Downtown \/ Faneuil Hall
Hilton Boston Downtown / Faneuil Hall
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1,802 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Boston Downtown / Faneuil Hall
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Showing 1,692: English reviews
Rockville Centre, New York
Reviewed 20 November 2016

Beautiful hotel and courteous staff rooms beautiful &comfortable. A bit pricey but well worth it. No breakfast included with the price. Great location walking distance to so much Hotel located in Financial district so not much opened on Sunday morning for Breakfast

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank donna b
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear donna b, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review! We are so happy to hear that you enjoyed our downtown location, your accommodations, and our friendly team members. We hope to welcome you back again on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Philadelphia, Pennsylvania
Reviewed 20 November 2016

Hilton hotel could be better if it weren't for the breakfast coupon. There is no executive lounge. I have diamond status - and I find it really cheap to have to choose a piece of bread, a fruit, etc. It really takes away from the idea of staying in a nice hotel (many American Hiltons feel cheap for this reason)....

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Helpful?
1Thank Work_Travel_13
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Work_Travel_13, Thank you for choosing to stay with us and for sharing your feedback. We truly appreciate your loyalty as a Diamond Honors member and apologize that this was not properly shown during your stay. We have shared your comments with our team and assure you that the appropriate steps will be taken to correct the issues you encountered....

Milford, United States
Reviewed 20 November 2016

Decent location & staffed by professionals. Although the facility & rooms are a little dated, they are clean. Room rates & parking are both high. There are other good lodging options (hotel, bnb, rent by owner, etc) in Boston that are similar in quality but more reasonably priced.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Bruce T
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Bruce T, Thank you for staying at our hotel and for taking the time to share your review with us. We appreciate all of your feedback regarding the comfort and quality of our hotel and we will keep your comments in mind as we look towards future improvements. We hope you will consider giving us a second chance to...

Petaluma, California
Reviewed 20 November 2016

Nice hotel in walking distance to the Freedom Trail and the waterfront. Exceptional front desk and concierge. Beautiful room overlooking the waterfront. Liked the online check in feature which allowed me to choose a specific room for our stay--high floor with water view close to elevators. Good room service and a nice restaurant and bar too.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank MarcieMarkenStock
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear MarcieMarkenStock, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are thrilled to hear that you enjoyed our convenient location, the restaurant, and our helpful team members. We hope to welcome you back again soon on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Reviewed 17 November 2016

Stayed at the Hilton Downtown location for an upcoming Patriots game. This was my first time at this location. The staff members from your doorman to the front desk were very helpful and friendly. Your concierge, Jolene was extremely knowledgeable about the city and its activities. Jolene provides us with all the information regarding the train to Foxboro along with...

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Helpful?
Thank HBBill
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear HBBill, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are happy to hear that you enjoyed your stay and we truly appreciate all of the wonderful compliments to our team. Our staff works extremely hard to ensure that each and every guest has a...

Gold Coast, Australia
Reviewed 17 November 2016

Great location, five minutes walk from downtown and Quincy markets. Staff were friendly and efficient. Our room was fine for what we needed. Loved the bed. Only issue was the breakfast served in their restaurant. Give it a miss! Don't waste your time or money. The best thing I could say about the service was 'lack luster'. We waited 15...

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Helpful?
1Thank Mel13H
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Mel13H, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for taking the time to comment on your stay with us. We are happy to hear that you enjoyed our convenient location and our friendly staff members. We do apologize for your experience with the restaurant though. We are working with our tenant restaurant, to ensure they...

Stephens City, Virginia
Reviewed 15 November 2016

We traveled to Boston from Virginia for a college visit. It wa a long trip and we arrived late so we really appreciated that we were already checked in via the app. We were greeted as soon as we drove up, the door man was very friendly, professional and welcoming. Front desk staff was the same. Our room was great,...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 793jeannep
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear 793jeannep, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are thrilled that you took advantage of our convenient downtown location and were able to experience some famous Boston attractions. We are also happy to hear that you enjoyed your guestroom and your overall stay with us. We will...

Ridgefield, CT
Reviewed 15 November 2016

The hotel staff was great: everyone from the bellhops to the front desk. Checked in early and asked that my two rooms be on a high floor, near each other and with views of the harbor. We returned to the hotel after a little sightseeing and were super pleased to have been given two awesome corner rooms next to each...

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Helpful?
Thank Grove56
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Grove56, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are thrilled that you enjoyed the nearby downtown attractions as we are centrally located to many Boston favorites. We are so happy our front desk staff was able to provide you with the exact rooms that you wanted and...

Murphy, North Carolina
Reviewed 14 November 2016

I did love the location! Close to everything in downtown. Walking distance to shops and restaurants. The biggest problem in the bathroom of our room was full of mold in the grout of the bathtub. The mattress was very worn and sagging.

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Helpful?
1Thank Pandy711
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Pandy711, Thank you for staying with us and for taking the time to comment on your stay. We are very sorry that you had a disappointing experience at our hotel. At Hilton, we always aim to ensure that every guest feels cared for, valued and respected. Guest satisfaction is very important to us and we try hard to make...

Chicago, Illinois
Reviewed 13 November 2016 via mobile

The hotel is nice and staff great, but it shows it's age. We had peeling wallpaper in the bathroom and it's clear the carpet hasn't been deep cleaned in a long time. It's clearly dirty in traffic areas vs the corners. I'd expect a bit more for the $379/night we paid. Location is close to the north end (10 minute...

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Helpful?
1Thank Ramesh V
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Remesh V, Thank you for staying with us and for providing your honest feedback. We are extremely sorry that we were not able to provide you with a satisfactory experience during your recent stay. We do apologize for the cleanliness and maintenance issues that you encountered. We will certainly work with our teams to figure out a solution for...

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07/05/2017 08/05/2017
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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features a full-service restaurant serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more   less 

Additional Information about Hilton Boston Downtown / Faneuil Hall

Address: 89 Broad Street, Boston, MA 02110
Region: United States > Massachusetts > Boston > Downtown
Price Range: $376 - $799 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hilton Hotels Direct, Hotwire, Hotels.com, Travelocity, Priceline, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Boston Downtown / Faneuil Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District
Hotel Style:
#34 Green Hotel in Boston
#37 Family Hotel in Boston
#38 Luxury Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Downtown / Faneuil Hall staff and other travellers.
24 questions
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Questions? Get answers from Hilton Boston Downtown / Faneuil Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't get a room on the back side of the hotel, as there's a bar across the street which is very noisy until wee hours of the morning.”
912barbb, 23 Apr 2017 | Read review
“Ask for a room higher up to have a better view”
brigittemboston1, 10 Apr 2017 | Read review
“High floor suite or deluxe room”
NJA17, 23 Feb 2017 | Read review
“Try to ask for a room away from the elevators; just like any hotel with elevators it can get a bit noisy if your room is near it.”
cocoloco182, 21 Feb 2017 | Read review
“Higher floors will have more light.”
jh137, 27 Jan 2017 | Read review
5 of 5
Priceline
US$260* /night
View Deal
Booking.comUS$269
Hilton.comUS$269
CancelonUS$294
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*Disclaimer
Prices are for 1 room, 2 adults
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