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Hilton Boston Downtown / Faneuil Hall

CancelonUS$214*
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#50 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$269*
US$214*
Great Deal
US$269*
US$269*
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Hilton Boston Downtown \/ Faneuil Hall
Hilton Boston Downtown / Faneuil Hall
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1,833 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Boston Downtown / Faneuil Hall
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Showing 1,721: English reviews
Fulton, United States
Reviewed 27 September 2016

We had a great experience with the Hilton Faneuil Hall on our recent trip to Boston. This hotel was close to the harbor, the Freedom Trail, and walking distance to the trains as well. The staff made it easy to report issues and problems by texting us upon check-in. The only issue that we had was a noise issue -...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Parker K
HiltonBoston, Sales Coodinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Parker K, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are so happy to hear that you enjoyed our downtown location, your accommodations, and your overall stay with us. We do apologize for the issues that you experienced with the outside noise and will speak to our management...

Auckland Region, New Zealand
Reviewed 26 September 2016

This hotel is located right in the heart of Boston - very short walking distance to the cruise piers, Faneuil Hall and various other interesting sights on the central part of the city. I'd recommend you don't get a 'courtyard view' room however - the 'courtyard' has a bunch of noisy airconditioning units in it, meaning that all rooms that...

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Helpful?
Thank Antzzz2014
HiltonBoston, Sales Coodinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Antzzz2014, Thank you for staying with us and for taking the time to provide your feedback. While we are so glad to hear that our location suited your needs, we would like to apologize for letting you down in other areas. We will be sure to bring the issues with noise to our engineering and maintenance department's attention. We...

San Diego
Reviewed 25 September 2016

Our family had an awesome visit to Boston recently, and the Hilton Downtown made it extra special. From the moment we arrived, the staff took great care of us and ensured our vacation weekend was the best. Housed in a historic building in downtown Boston, the Hilton is so well located within walking distance of so many famous sights. It...

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Helpful?
Thank criticdesandiego
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear criticdesandiego, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall for your weekend vacation and for giving us a wonderful five-star review! We are happy to hear that you enjoyed your stay and we truly appreciate all of the wonderful compliments to our team. Our staff works extremely hard to ensure that each and every guest has a...

Charlotte
Reviewed 24 September 2016 via mobile

We arrived in Boston to kick off our 25th anniversary, unfortunately Hilton did provide a very nice start to this part of our travels. We arrived to a dirty room. The glass shower doors had what might have been shaving cream smeared on them, there was hair and urine on the toilet, hair on the bathroom floor and hallway to...

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Helpful?
Thank wendrawoman
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear wendrawoman, Thank you for choosing our hotel and for providing your honest feedback. While we are glad to hear that our location suited your needs well, we are very concerned that we let you down in many other areas. We will be sure share your comments with our housekeeping team and assure you that the appropriate steps will be...

Miami, Florida
Reviewed 23 September 2016

Enjoyed our hotel and it was a great outpost for seeing everything in Boston. A 15 minute walk to the North End. 5 minute walk to Faneuil Hall. Friendly staff and clean rooms. 15 minute cab ride to Logan. No street noise, even though you're in a big city. Relatively close to a T stop. We were there for my...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank agnesr124
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear agnesr124, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are thrilled that you enjoyed the nearby downtown attractions that are within walking distance of the hotel. We love that our guests are able to get out and explore the city a little while here on business. We are...

Salt Lake City, Utah
Reviewed 22 September 2016

Excellent service and great location for a weekend trip to Boston for a ball game. Close to Freedom Trail and Long Wharf making it ideal for family fun. Front desk staff were extremely accommodating from early check in to assistance with transportation and activities.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank John B
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear John B, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a great five-star review. We are happy to hear that you enjoyed your stay, our downtown location, and we truly appreciate the compliments to our team. We hope to welcome you back on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Cornwall, Canada
Reviewed 22 September 2016

Beautiful place to stay, great location close to everything if you like to walk you can go all over the place from here, John at the consierge desk was amazing to help with the extra details from getting tickets to maps and directions, the only down fall is the maids service second morning did not replace the coffee or clean...

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Helpful?
Thank ann1985269
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear ann1985269, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are thrilled that our team members were helpful with directions and suggestions for the city and that you enjoyed the nearby downtown attractions. We do apologize for the issues that you encountered with our housekeeping department and we will...

St. Louis, United States
Reviewed 22 September 2016

This hotel is central to the historic "Freedom Trail" area of Boston. We walked everywhere to see historic sights and to shop at Fanieul Hall and Qunicy Market. The food at the restaurant was delicious. The $10 continental breakfast included hot steel cut oatmeal. Very satisfying to start the day. We also enjoyed dinner there several times and the food...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Colleen H
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Colleen H, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for commenting on your stay with us. We are thrilled that you enjoyed the nearby downtown attractions as we are centrally located to many Boston favorites. We are also so happy to hear that you were satisfied by our restaurant and the breakfast offerings. We hope...

San Diego, CA
Reviewed 21 September 2016

Location is the best to get to all the historical sights. Service was excellent. Rooms were very large. Breakfast was included as part of Hilton Honors. They had a great variety for the breakfast options. Staff was great with restaurant suggestions. Location is near several subway lines.

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Helpful?
Thank SDTravelMom
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear SDTravelMom, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are thrilled to hear that you enjoyed our downtown location, restaurant, and friendly team members. We hope to welcome you back again soon on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

Jacksonville, Florida
Reviewed 21 September 2016

This hotel is centrally located to many points of interest. The staff is very professional and helpful. Our room was clean and comfortable. You will be very close to many points of interest. You will not be disappointed when choosing this hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Pat L
HiltonBoston, Sales Coordinator at Hilton Boston Downtown / Faneuil Hall, responded to this review

Dear Pat L, Thank you for choosing the Hilton Boston Downtown/ Faneuil Hall and for giving us a wonderful five-star review! We are happy to hear that you enjoyed your stay and we appreciate the compliments to our team. We hope to welcome you back on your next trip to Boston! Sincerely, Kerry Pierce kpierce@hiltonbostondowntown.com

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04/06/2017 05/06/2017
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Staying in Downtown

Neighbourhood Profile
Downtown
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features a full-service restaurant serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more   less 

Additional Information about Hilton Boston Downtown / Faneuil Hall

Address: 89 Broad Street, Boston, MA 02110-3509
Region: United States > Massachusetts > Boston > Downtown
Price Range: $375 - $771 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 403
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Travelocity, Hotwire, Orbitz, Hotels.com, Priceline, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, HotelsClick, HotelQuickly and Hotel.de so you can book your Hilton Boston Downtown / Faneuil Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District
Hotel Style:
#34 Green Hotel in Boston
#37 Luxury Hotel in Boston
#37 Family Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Boston Downtown / Faneuil Hall staff and other travellers.
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Questions? Get answers from Hilton Boston Downtown / Faneuil Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor for less noise”
leow195, 24 May 2017 | Read review
“Avoid this hotel”
SaidM321, 20 May 2017 | Read review
“Pay a little extra for higher floor superior kings that seem to be newly renovated and offer the best views”
GAnderegg, 16 May 2017 | Read review
“avoid this hotel if you don't want to be overcharged”
artek1984, 5 May 2017 | Read review
“Don't get a room on the back side of the hotel, as there's a bar across the street which is very noisy until wee hours of the morning.”
912barbb, 23 Apr 2017 | Read review
5 of 5
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US$214* /night
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Prices are for 1 room, 2 adults
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