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Marriott Vacation Club Pulse at Custom House, Boston

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Traveller (508)
Room & Suite (263)
Dining (20)
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Overview
  • Excellent76%
  • Very good21%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“observation deck”(211 reviews)
“counting room”(54 reviews)
“time share”(39 reviews)
AMENITIES
Free Wifi
Parking
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Concierge
3 Star Hotel
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Additional information
Offers from Marriott Vacation Club Pulse at Custom House, Boston
Special Offer: Member Rates
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Offers from Marriott Vacation Club Pulse at Custom House, Boston
Special Offer: Member Rates
Hotel deals
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Rooms
Jul. 5Jul. 6
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1 room, 2 adults, 0 children
Standard Room
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Reviews (884)
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All reviewsobservation deckcounting roomtime sharequincy markethistoric buildingfaneuil hallthe north endliving roomblack rosefreedom traildining tableaquarium stopsmall kitchenettemini kitchenlaundry facilitiesblue linelong wharf
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1 - 5 of 859 reviews
Reviewed 1 week ago via mobile

The service was terrific. Great front desk and wonderful valet. The location is also terrific. Close to airport and some near running routes along the waterfront. The rooms were very uncomfortable however as our room had a loft bed and downstairs bathroom. Not fun coordinating...More

2  Thank gyfto
Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 1 week ago

Thank you for visiting Custom House on your recent visit to Boston. While we are happy to hear you enjoyed your visit, we are sorry to hear the layout was a challenge for your family. We appreciate your feedback and for giving Marriott Vacation Club...More

Reviewed 2 weeks ago via mobile

My wife and I agree this is one of the better hotels we have ever stayed in. All of the staff was very helpful and friendly. Rooms were very nice, big and clean. It was a great hotel for families if you plan on doing...More

1  Thank Darren H
Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 1 week ago

Hi Darren, we are very pleased to hear you and your wife loved your visit to Custom House. Thank you for your recommendation and we do hope to see you again soon at Marriott Vacation Club Pulse.

Reviewed 2 weeks ago

We arrived around 11:00am very early and well before normal check-in. The bellmen immediately took our bags, the front desk staff checked us in and told us they would call when our room was ready. We walked around the area and had a drink and...More

2  Thank Laura G
Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 1 week ago

Hi Laura, we are happy to hear you had a perfect stay at Custom house. It is certainly a special place in historic Boston and we do look forward to your return visit!

Reviewed 2 weeks ago

This property is easy walking distance to Quincy Market, Faneuil Hall, and the Freedom Trail. Check-in was simple with Craig giving us an excellent introduction to the hotel and area. The rooms are large with a separate living room from the bedroom. Typical Marriott quality....More

Thank BluesDoctor
Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 2 weeks ago

Thank you for your review of Custom House! It's great to hear your stay was superb, with a wonderful welcome from Craig. Our team appreciates your feedback and we look forward to your next stay with us in Boston.

Reviewed 3 weeks ago

Clean, modern and spacious rooms in a beautiful historic building in the centre of the city. Windows open for fresh air. Walking distance to most Boston attractions. Valet parking only, $45 per day. The observation deck is a treat and you may see peregrine falcons...More

1  Thank Miki M
Response from MarriottVacationClub, Customer Care Manager at Marriott Vacation Club Pulse at Custom House, BostonResponded 3 weeks ago

We are happy you enjoyed your stay, Miki. Thank you for your review and for visiting Custom house!

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$344 - US$647 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Boston
#10 Romantic Hotel in Boston
#27 Business Hotel in Boston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$344 - US$647 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Family Hotel in Boston
#10 Romantic Hotel in Boston
#27 Business Hotel in Boston
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (508)
Room & Suite (263)
Dining (20)
Pool & Beach (3)
Amenities (29)
Family and Play Areas (5)
Nearby
Downtown
The largest area of the city, Downtown is rich with
historical and iconic sites in Boston. Stroll through
one of Boston’s most famous green spaces, the Boston
Public Gardens, check out and make way for duckling
statues, picnic under a beautiful tree overlooking the
pond, and walk over the iconic footbridge where,
during summer time, you will catch a swan boat toting
children and eager tourists through the pond. Have
...More
Questions & Answers
Ask a question
Scarlett15
May 25, 2018|
AnswerShow all 3 answers
Response from Arthur H | Reviewed this property |
Everyone has access to the Counting Room.
1
Vote
juicystar0008
March 12, 2018|
AnswerShow all 10 answers
Response from Mike M | Reviewed this property |
Need a room key to gain access to floor in elevator.
1
Vote
Sue M
March 5, 2018|
AnswerShow all 7 answers
Response from zcnelson | Reviewed this property |
The Blue Line T stop (Aquarium stop) is steps from the front door.
1
Vote
Room Tips
"Vist the 26th floor observation deck!"
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"Tell the hotel in advance if you require a "feather free" room."
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"Higher floors would have a better view, but we loved our large lofted second floor room."
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"If you are older or have difficulty navigating stairs, do not accept a loft room."
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