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Marriott Vacation Club Pulse at Custom House, Boston

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#1 of 83 Hotels in Boston
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Marriott Vacation Club Pulse at Custom House, Boston
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774 Reviews from our TripAdvisor Community

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There are newer reviews for Marriott Vacation Club Pulse at Custom House, Boston
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Showing 754: English reviews
Rancho Cucamonga, California
Reviewed 15 April 2014

We had two rooms at the custom house and they both were lovely. I really wanted a harbor view but was unable to get it but Katherine check us in and gave me a room with a small view of the harbor. Bonnie the concierge was so helpful and helped us plan a beautiful day to Rockport on the train....

1Thank lillie32940
East Windsor, New Jersey
Reviewed 14 April 2014

The Marriott Custom House is a hotel with large rooms right in the heart of the city. Most of the rooms come with a living room, bedroom and kitchenette. Due to the building's architecture many of the rooms are different layouts, but basically the same. I don't think I would actually buy into this property as a Vacation Club property....

Thank Case1096
Watervliet, NY
Reviewed 12 April 2014

Had no idea where to stay. Wanted to be near waterfront, Quincy Market, Faneuil Hall, walking distance of harbour and Boston Opera House, a clean and well-maintained hotel. Was VERY pleased with all aspects of the Custom House. We were in the "heart" of where we wanted to be. Had a nice view, walking distance to Faneuil Hall, Quincy Market,...

Thank oceanladee
MVCI_Executive, Customer Care at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

Thank you for visiting us at Marriott's Custom House! It is great to hear the resort exceed your expectations on your recent vacation in Boston. Please visit us again and thank you for your review!

Chicago, Illinois
Reviewed 10 April 2014

We are Marriott Custom House timeshare owners and have stayed at several other Marriott Timeshares and this one spoils you so that you are disappointed in the others. The service here is great. The whole operation is very gracious. There are wonderful activities each day that are usually free. We especially enjoyed the one on the different teas. The scones...

Thank Maxine3618
Faringdon, United Kingdom
Reviewed 6 April 2014

Had a superb week here in beautiful Boston, amazing city, everyone was so friendly and welcoming ,helpful. Special mention should go to the two Karens[the concierge and the one who works behind the bar]. Karen the concierges tour of the Custom House is well worth doing, the entertainment that we went to The Wine and Cheese, the Spanish Guitarist and...

2Thank Sheila C
Reviewed 5 April 2014

big rooms with superb views. Hotel has own observation deck, also has laundry, game room. Rooms are large villas with lounge and small kitchenette inc microwave, toaster, fridge, coffee machine. We asked for a kettle and were provided one. We requested highest floor available and got 23rd floor - the highest floor available. Right near Faneuil market but close enough...

Thousand Oaks, California
Reviewed 31 March 2014

As MVCI owners we stay at a lot of their properties. There is nothing like the Custom House. The history behind the building and the architecture are amazing. There are so many unique rooms to stay in and ours on the 23rd floor had a gorgeous view we could not get enough of. It is a very old building so...

Thank DeidreD22
MVCI_Executive, Customer Care at Marriott Vacation Club Pulse at Custom House, Boston, responded to this review

We are thrilled to hear from one of our Marriott Vacation Club owners on Tripadvisor! Your kind words for are associates are appreciated and will be shared with their managers. We look forward to your next stay with us in Boston!

Reviewed 29 March 2014 via mobile

This Marriott property is wonderful! Each room is actually a villa with living room, dining room, microwave, dishes, small fridge, full size coffee maker, etc. It's a Marriott vacation club location so everything is right there for your comfort. The rooms are large and clean. Everyone is very friendly and helpful and willing to bend over backwards to make your...

Thank Vheckler
Miramar, Florida
Reviewed 26 March 2014

Right across from the "T" train entrance, Boston harbor and a great view of the TD Garden. Rich in history, and provides a very nice feel of times gone by. The breakfast venue leaves a great deal to be desired though. Enjoyed our time here and the 26th floor all around view of the city made the stay memorable also.

Thank harddo91
Seminole, Florida
Reviewed 26 March 2014

I cannot say enough wonderful things about the Custom House. Not only is it beautiful on the outside, it is beautiful and comfortable on the inside. The lobby and first floor feel and look like a museum. They have s whole floor dedicated to entertainment. My three year old LOVED the jungle gym, blocks, kitchen set, horseshoe set, and many...

Thank JenniferM6383

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Staying in Downtown

Neighbourhood Profile
The largest area of the city, Downtown is rich with historical and iconic sites in Boston. Stroll through one of Boston’s most famous green spaces, the Boston Public Gardens, check out and make way for duckling statues, picnic under a beautiful tree overlooking the pond, and walk over the iconic footbridge where, during summer time, you will catch a swan boat toting children and eager tourists through the pond. Have your camera ready to capture its peaceful beauty in the middle of a bustling city. Continue on through the Gardens and take in some open green space at the Boston Common, where you can spend time throwing a frisbee, sitting on a park bench, or, in the winter time, skating on the frog pond. Head north from the end of the Common to see the golden dome of the State House, and travel through government center to Quincy Market and Faneuil Hall, both a historic and popular destination worth a quick visit for a first time to Boston. Head to Long Wharf to visit the Aquarium, or catch a boat to Charlestown or even Cape Cod.
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Marriott's Custom House is located in the heart of historic Downtown Boston. Our Vacation Club Resort offers 84 beautiful villas, all with King Sized Beds with Sofabeds. The Resort offers modern day amenities, such as Free Wi-Fi Internet Access, cocktail lounge with live entertainment on select nights, Boston's only Kid's Zone, and much more in one of Boston's most historic and recognizable buildings. Book your stay today! **Please Note: Marriott's Custom House is a Timeshare Facility** ... more   less 

Additional Information about Marriott Vacation Club Pulse at Custom House, Boston

Address: 3 McKinley Sq, Boston, MA 02109-2609
Region: United States > Massachusetts > Boston > Downtown
Price Range: $485 - $898 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marriott Vacation Club Pulse at Custom House, Boston 3.5*
Number of rooms: 84
Reservation Options:
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Also Known As:
Marriott`s Custom House Hotel Boston
Marriotts Custom Hotel
Marriotts Custom Resort
Marriott Boston
Boston Marriott
Hotel Style:
#9 Family Hotel in Boston
#10 Romantic Hotel in Boston
#27 Business Hotel in Boston
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Questions & Answers

Here's what travellers have asked, with answers from Marriott Vacation Club Pulse at Custom House, Boston staff and other travellers.
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Questions? Get answers from Marriott Vacation Club Pulse at Custom House, Boston staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We like the higher floors and corner room as it will have a better view.”
 of 5 bubbles 481elaineh, 23 Feb 2017 | Read review
“All rooms had fantastic views!”
 of 5 bubbles RANDINY, 21 Feb 2017 | Read review
“higher floors, great views. first couple have sleeping lofts”
 of 5 bubbles MFRupstateNY, 12 Feb 2017 | Read review
“Rooms are all very good. City view is as nice as harbor view. Don't forget to visit the observation deck.”
 of 5 bubbles Kaiser96, 6 Jan 2017 | Read review
“Upper floors have great views..............”
 of 5 bubbles D6014YEmichaelw, 31 Dec 2016 | Read review
5 of 5