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Had this been our first experience with a Country Inn & Suites, we would definitely not return to this chain time after time as we are traveling across the country. Although the staff was pleasant and accommodating, the room (216) wreaked of smoke even though...More
Thank Laurie A
Response from Dave S, General Manager at Country Inn & Suites By Carlson, Topeka West
Thank you for your review. On behalf of our entire team allow me to apologize for the inconvenience on your recent stay. I have addressed all of the issues and concerns mentioned with our staff and can assure you we are working diligently to correct...More
We had a good sleep at this hotel. The room was clean and the beds were comfortable. The bathroom was clean and we had zero problems with the night's stay. The chafing dish that held the egg patties and sausage links didn't seem to work...More
Spent one night . $260 for one room suite. Furniture was a bit tattered. Breakfast eggs were processed circles and cold. Staff was very nice. Location was right on I 70 and many restaurants nearby. We had a pet so options were limited. Mediocre compared...More
Thank John W
Response from Dave S, Manager at Country Inn & Suites By Carlson, Topeka West
Thank you for taking the time to complete our guest satisfaction survey.
On behalf of our entire staff at Country Inns & Suites we apologize for the concerns you shared about your experience at this hotel. I assure you we are working diligently to ensure...More
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Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
US$90 - US$148 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#5 Business Hotel in Topeka
#7 Romantic Hotel in Topeka
#8 Family Hotel in Topeka
Non-Smoking Rooms ,
Number of rooms
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I stayed In a suite Feb 22, 2014 there were renovations next door to my room and yes my pet fee was waived because I didn't have pets stay there the pet I had went to my grandmother who lives in Kansas so no pet no fee. I received a call from a male stating he was a District Manager and I wanted to use the pool at 4pm my visit in Feb 2014 so please read the reviews and pictures are being uploaded this evening. Thanks
26 March 2015|
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Response from DAVE S | Property representative |
Thank you for your time Ms. Meshala, we are very sorry for any confusion in communications. We apologize for not realizing that you had not had your pet in the room, we will not longer assume that if a guest has an animal... More
Thank you for your time Ms. Meshala, we are very sorry for any confusion in communications. We apologize for not realizing that you had not had your pet in the room, we will not longer assume that if a guest has an animal with them that the animal is staying as well. We assure you we will not make such an assumption again. Your feedback is appreciated, as it helps us better ourselves. If your travels bring you back to Topeka, we would be happy to have the opportunity to host you so that you can use all of our great amenities. Please do not hesitate to contact us directly at the hotel, so that we can ensure you are well taken care of.
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"Choose a better hotel, this is RIGHT on the highway, they allow pets, and noisy kids"