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Quick stop due to a flight layover. Reserved a room with 2 beds online, got there and received a full size bed in a room that was pretty gross. Smelled like cigarettes and the bathroom was pretty gross. Night clerk was rude and seemed to...More
Thank Tricia F
Response from Stephen D, General Manager at Americas Best Value Inn Loma LodgeResponded yesterday
Thank you for taking the time to review your experience. I opened an investigation in your stay, and did learn that you were assigned a King bed instead of the two Double Beds reserved, for that I apologize and would be happy to make...More
The manager was rude and demanded our passports from all who were staying at the accommodation. Although my credit card details confirmed our accommodation. Language barrier did not help when asking him some questions about the rooms. Otherwise told to leave. Our initial look at...More
Response from Stephen D, General Manager at Americas Best Value Inn Loma LodgeResponded 2 weeks ago
Thank you for taking a moment to leave us a review. My name is Stephen, and I'm the manager here at ABVI Loma Lodge. While I didn't get the opportunity to speak with you at check-in or during your stay, I would like to...More
first they sent me to a room that was being worked on , so i had to return to the front dest to get another room. originally asked for a ground level room due to the fact we had a handicapped person with us, so...More
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Response from Neal S, General Manager at Americas Best Value Inn Loma LodgeResponded 30 July 2017
We Sincerely apologize for the Inconvenience. Due to Summer, we have been sold out for the past few months and therefore, may not have been able to assign you the requested Room. However, our Housekeeping does provide daily Service and we are sorry that your...More
I booked this hotel initially through the Red Lion website. I canceled that reservation when I found a great deal through the hotel's direct website. Got a confirmation email and thought all was good.
Until I showed up for my room. At first there was...More
Response from Neal S, General Manager at Americas Best Value Inn Loma LodgeResponded 24 July 2017
The Guest "did not stay at our Hotel". However, We have apologized to her for the inconvenience. We do Value our Guests and always strive to provide Excellent Guest Service experience.
It's in a good location with access to highways and it's inexpensive. Given that, what is it like to stay there? It has free parking and a friendly person at check-in. The ordinary-sized room is typically budget but it is clean. No bedbug bites at...More
US$58 - US$127 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Smoking rooms available
Number of rooms
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