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Extended Stay America - San Diego - Fashion Valley

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Traveller (32)
Room & Suite (45)
Dining (1)
Overview
  • Excellent32%
  • Very good13%
  • Average9%
  • Poor16%
  • Terrible30%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Non-Smoking Rooms
Kitchenette
Pets Allowed
Wheelchair Access
Self-Serve Laundry
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - San Diego - Fashion Valley
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Offers from Extended Stay America - San Diego - Fashion Valley
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Rooms
Jul. 29Jul. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (173)
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Reviewed July 17, 2017

My extended stay has been outstanding! The entire staff at this location, from the housekeeping people to the receptionist desk personnel, are friendly and very considerate of guest's personal space. As I've had to make a follow-on reservation due to a change in my schedule,...More

Thank James C
Response from 00esa, General Manager at Extended Stay America - San Diego - Fashion ValleyResponded July 19, 2017

James, thank you for sharing a wonderful review of your visit to Extended Stay America - San Diego - Fashion Valley. Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, so it's nice to know...More

Reviewed July 10, 2017

I had a confirmed room booking through Booking.com. When i called a day before my booking ..frond desk confirmed that your name is on file and booking is confirmed. When i visited from SFO after 9 hr drive they said Booking.com cancelled your room. When...More

Thank Yogesh S
Response from 00esa, General Manager at Extended Stay America - San Diego - Fashion ValleyResponded July 12, 2017

Yogesh, we are terribly sorry about the issues you experienced with your reservation, and even more that we did not appropriately correct the situation. Your experience is not indicative of the service we train our associates to provide. We have shared your feedback with the...More

Reviewed July 10, 2017

I am currently in the middle of a one-week stay here and I regret booking a stay at this place. I have stayed at other Extended Stay America hotels and they were all wonderful experiences, so I very much expected the same here. Not even...More

Thank somedude707
Response from 00esa, General Manager at Extended Stay America - San Diego - Fashion ValleyResponded July 14, 2017

I am so sorry to read your review. We want all our guest to leave with a home-like experience, and we definitely missed delivering this while you were here. What you encountered does not meet our standards either. To ensure cleanliness of kitchenware upon check-in,...More

Reviewed July 6, 2017

The first room we were given was not cleaned or ready so we were given another room. This room stunk like mildew and something else. We bought Febreeze and it didn't work to mask the horrid smell. We were given already used shampoo and conditioner...More

Review collected in partnership with Extended Stay
Thank ryanlN6766KR
Response from 00esa, General Manager at Extended Stay America - San Diego - Fashion ValleyResponded July 10, 2017

Thank you for your feedback. It was troubling to read about your experience at our hotel. We are committed to delivering the most excellent service and accommodations for all of our guests. Your feedback is not typical of the remarks we normally receive. Your concerns...More

Reviewed June 12, 2017

My son had his custody hearing and it was great knowing that we were resting at a great location. The customer service was spectacular and my husband indulged in the coffee. He said it was the best he ever had. Pepper was absolutely wonderful. Thanks...More

Review collected in partnership with Extended Stay
Thank T2378TSkimberlyd
Response from 00esa, General Manager at Extended Stay America - San Diego - Fashion ValleyResponded June 13, 2017

Many thanks for including Extended Stay America - San Diego - Fashion Valley in your travel plans. We are glad to know our location was perfect for your needs and that you were satisfied with all our offerings. It was a pleasure hosting you, and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Room amenities
Microwave
Details
Price range
US$108 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$108 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (32)
Room & Suite (45)
Dining (1)
Questions & Answers
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Room Tips
"Pick the cheapest option! Haha"
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"Stay somewhere else"
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"I've stayed here many, many times over the years and all the rooms seem fine."
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"The new manager Larry is great, I see him doing all kinds of work around here that most managers wouldn't..."
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