Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel
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About
#21 of 282 hotels in San Diego
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Platinum level
The Hotel Indigo® San Diego Gaslamp Quarter hotel is at one with the neighborhood. Join us for great MLB action as the San Diego Padres welcome the new season. Just a squeeze play away from Petco Park, pregame at our Level 9 Rooftop Bar where fire pits keep things warm on cool summer nights. Coming for a convention like Comic-Con? The San Diego Convention Center is within walking distance, perfect for a stop at the Gaslamp Quarter on your way. Our hotel is well known for its warm hospitality and inspired service, and is also enthusiastically pet-friendly. Our award-winning, green hotel is LEED-certified, with an eco-roof garden.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar / lounge
Evening entertainment
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Car hire
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Outdoor dining area
Snack bar
Wine / champagne
Vending machine
Rooftop bar
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun deck
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Blackout curtains
Desk
Interconnected rooms available
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Landmark view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Trendy
Languages Spoken
English, Spanish, Arabic, Filipino and 2 more
Hotel links
Special Offer:Book Direct for Bigger Discounts and Better Deals - CLICK HERE -
Location
100Great for walkers
Grade: 100 out of 100
187Restaurantswithin 0.5 km
64Attractionswithin 0.5 km
Contact
509 9th Avenue, San Diego, CA 92101
Getting there
Santa Fe Depot18 min
Rental CarsSee car hire from US$33/day
2328Reviews50Q+A100Room tips
Reviews
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Most Recent
Amazing customer service, great location, big rooms. Needed dry cleaning and was done in 6 hours. Excellent small store open 24/7 for snacks and drinks. Walking distance to great sites and restaraunts in San Diego. I never used a cab/Uber and was able to walk everywhere I wanted to go.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
We stayed at the Hotel Indigo Gaslamp while visiting San Diego for the first time, and hopefully not the last. This hotel is modern and decorated in excellent taste. The service is excellent too. Being located in the Gaslamp area makes it very central. We had a suite on the 18th Floor (if I remember correctly) which had an amazing view of Petco Park Stadium. This must really be the place to stay at while in San Diego.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Erica Eisenhauer, Guest Services / Front Office at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel
Responded Oct. 13, 2022
Hi there! Thank you so much for staying with us and for taking the time to leave your feedback. I am so happy to see that you enjoyed the look of the hotel as well as the views we offer! I hope we get to welcome you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rebecca K wrote a review Jan. 25
We just got married in downtown San Diego and we had many of our guests stay at Hotel Indigo. All of our guests had nothing but great things to say about the hotel. They all said the staff at the restaurant and bar were super kind and welcoming and the rooms were very nice and clean. We also held our welcome happy hour the night before our wedding at the hotel. We initially planned to have it on the rooftop bar but it ended up raining that day and Pisey and her team seamlessly changed the event to be in the lobby bar which ended up being great and beautiful. We had about 80-100 people there. Pisey helped us coordinate light appetizers to provide and then our guests all purchased their own drinks. Pisey was great to work with throughout the whole process and answered all of our questions. She always responded very quickly which we appreciated. Overall we had a great experience working with Hotel Indigo and we were so glad that all of our wedding guests felt comfortable there. …
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Date of stay: January 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Alex was able to get me a complementary upgrade because the first room I checked into wasn't cleaned well. Overall, the single bedrooms have a great layout. The rooftop bartenders were casual and made the experience memorable. The bar also had non-alcoholic options which made it all the better!
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Date of stay: December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Nice hotel. Great staff. Valet parking seemed a bit steep IMO $55 per day. Rooms nice and surprisingly large. Overall a good value. Near a variety of interesting places to eat and drink. Food service seems to be on the rebound from COVID days. Service at downstairs restaurant a bit disorganized. and food just OK top floor bar want opent he night of the adjacent college football bowl camp which seemed odd would have been a great spot to watch the game and drink.eat the hotel is that close we actually watched it from our room window opened the windows to hear the crowd and followed along on TV broadcast what a hoot like other cities the District has its share of homeless sleeping on the sidewalks but nothing to sketchy area seems clean enough
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Date of stay: December 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The staff at Hotel Indigo were top notch and the food was fantastic. Pisey was my point of contact for the event and she was the most hospitable person. On the day of the event Elaine was our staff member and she was gracious, beyond helpful...an absolute gem. I would highly recommend Hotel Indigo for any event you may be planning.
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Date of stay: October 2022Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
My main reason for booking was the price in comparison to the other hotels downtown in Gaslamp. I required a downtown hotel and it was only 15 mins from airport. Staff were friendly and accommodating and my rooms was spacious and inviting. The hotel had a "rooftop" bar on level 9 with great views of the city and also of Petco park (baseball part for San Diego Padres). I would defiantly stay again.
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Date of stay: October 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Erica Eisenhauer, Guest Services / Front Office at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel
Responded Oct. 30, 2022
Hi there! Thank you so much for staying with us and for taking the time to leave your feedback. I hope we get to welcome you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
First off, while packing up my suitcase for check out, I looked over to see a cockroach roaming around the counter by the door and up and over the little coffee maker. Do not use the in room coffee makers. I did think the furniture was cute. The shower was so clogged with lime it shot everywhere but at the person, though. And it's right by the arena, so for arena attendees that's great, but otherwise you get to listen to cheering and music and stuff until at least midnight. Then as I got home I realized I'd left behind my ipad in a drawer. It's never a great feeling to leave behind a $1,400 piece of electronics but it really felt like the hotel was trying to speed run making it the worst possible experience they could. Many hotels will ship you lost belongings if they're lucky enough to find them, but Hotel Indigo was more focused on being insulting that I'd left them in the first place. The first call to housekeeping, their response was Absolutely Not they would not look for the ipad, and also it was absolutely not their responsibility to keep track of such expensive belongings, sometimes stuff gets stolen. It was like they trotted out a script reaction to accusations of stealing in answer to me saying "Hey, I think I left an ipad, if you find it can you ship it to me?" So I left a message for the front desk managers also asking if they could look for it when the current guests left and they called back a couple days later to say they had found my iPad, and I know they'd found the ipad because they also named a drawing book it was sitting on in the drawer. But in between the logistics on the ipad they made sure to mention again how this was all my fault and generally try to treat me like a misbehaving child for even asking them to ship it. They sent me some paperwork to fill out and get my CC info for shipping it back to me, and I had it filled out and submitted within 15 minutes. I waited a week, no luck, so I called back and the front desk said the ipad was sitting on the managers desk and they just needed to ship it and it would go out tomorrow. I waited a week, no luck, still no shipping charge. Tried calling again, left a message, no call back. Waiting a few more days, left a message, no call back. At this point it's been a month and they're just dodging my calls. It was so strange! It would have been super easy mode for them to say "I'm so sorry that happened, let me look into it" and even if they did promptly steal it I wouldn't have known and I'd have thanked them for trying. But by doing this weird mix of telling me they have the ipad and just refusing to ship it, and also never showing any sympathy and in general treating me like guests are the worst thing to happen to them, it's been probably the worst hotel experience I've run into.…
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Date of stay: October 2022Trip type: Travelled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Erica Eisenhauer, Guest Services / Front Office at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel
Responded Oct. 30, 2022
Hi there! Thank you for staying with us and for your feedback. We are sorry you were unhappy with how your lost and found items were handled and agree that we could have handled it better. Please be assured that this is not the typical experience that we strive for. We will make sure to follow up with our team internally for further training and improvements. We hope to have another opportunity to serve you in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel was clean and accommodating. Rooms were nice, hotel staff was great. The breakfast at the hotel was spot on. Mark, Elaine and Sergio ensured that we were well taken care of. Walking distance to good restaurants and 5th street shopping. A+ Hotel Indigo!
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Date of stay: October 2022
Value
Location
Service
Room Tip: Mark, Elaine and Sergio will treat you right for breakfast/lunch in the hotel cafe!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Erica Eisenhauer, Guest Services / Front Office at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel
Responded Oct. 30, 2022
Hi there! Thank you so much for staying with us and for taking the time to leave your feedback regarding our breakfast team, Mark, Elaine, and Sergio! They were so appreciative of your kind words and say thank you and to come again! I also hope we get to welcome you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The vallet service was very good. Andy took wonderful care of us and gave us great recommendations. The hotel was comfortable and it gave easy access to many things. It was a great spot if you are going to the Convention Center or the Petco center.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Erica Eisenhauer, Guest Services / Front Office at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel
Responded Oct. 13, 2022
Hi Rachel! Thank you so much for choosing to stay with us and for sharing your experience! I was so delighted to see that Andy in particular was able to give you some great recommendations to check out during your time with us! I hope we will see you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$225 - US$376 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hotel indigo san diego, san diego hotel indigo
LOCATION
United StatesCaliforniaSan DiegoEast Village
NUMBER OF ROOMS
210
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Frequently Asked Questions about Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel
Which popular attractions are close to Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel?
Nearby attractions include Petco Park (0.4 km), The Shout! House (0.4 km), and Murder N’ Mayhem (0.4 km).
What are some of the property amenities at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel?
Some of the more popular amenities offered include a rooftop bar, free wifi, and an on-site restaurant.
Which room amenities are available at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel?
Top room amenities include a flat screen TV, blackout curtains, and a desk.
What food & drink options are available at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel?
Yes, a parking garage, paid private parking on-site, and paid private parking nearby are available to guests.
What are some restaurants close to Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel?
Conveniently located restaurants include The Mission - East Village, Half Door, and Cowboy Star.
Are there opportunities to exercise at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel?
Yes, guests have access to a fitness centre during their stay.
Is Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of San Diego.
Are pets allowed at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Indigo San Diego-Gaslamp Quarter, an IHG Hotel?
The staff speaks multiple languages, including English, Spanish, German, Portuguese, Arabic, and Filipino.