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Rancho Bernardo Inn

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#32 of 283 Hotels in San Diego
Certificate of Excellence
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1,729 Reviews from our TripAdvisor Community

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There are newer reviews for Rancho Bernardo Inn
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Showing 1,703: English reviews
Henderson, Nevada
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 February 2015

I stayed here for a business event but I hope to come back one day soon for a personal vacation. The grounds are lovely and so relaxing! Every time I bumped into a staff member they offered to help me in some way - very attentive! The food was delicious at the Veranda restaurant and in room service. In addition,... More 

Helpful?
Thank Heather F
Andover, Massachusetts
1 review
Reviewed 27 February 2015

I was on family business and did not take advantage of everything offered. At the end of several long days, It was a pleasure to return to the Inn for a very good meal and a nice room. The staff was friendly and and upbeat. I traveled by myself this time and felt very comfortable and welcomed as a single,... More 

Review collected in partnership with this hotel

Helpful?
Thank Janet M
Chicago, Illinois
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 February 2015 via mobile

I wanted to splurge for a nice hotel for my last night in San Diego. However, there was some kind of mix up and my reservation was made for January and I did not catch it until a week before my planned trip. They not only refunded the original charge (which they did not have to do), but they also... More 

Helpful?
1 Thank 321beth
Glenna O, Guest Relations Manager at Rancho Bernardo Inn, responded to this review

Dear 321Beth, thank you for returning to the Rancho Bernardo Inn and giving some great feedback on our customer service. I do hope that when you return, you will give the AVANT restaurant another try. We look forward to your return. Best regards, Glenna Olson More 

Phoenix, Arizona
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 February 2015

Recently stayed and was given room 173...if you go to this resort and are assigned this room , ask to be moved. DO NOT ACCEPT THIS ROOM...They should be embarassed to assign this room to anyone.The room smelled strongly of mildew, it had no headboard, no bed side tables, only one lamp, there were sheets on the bed, but no... More 

Helpful?
9 Thank Debbie0225
Clint B, Guest Relations Manager at Rancho Bernardo Inn, responded to this review

Good day Debbie, as you know our Director of Rooms has been trying to reach you to discuss your experience. We apologize for your experience and would like to discuss in more detail. Please contact Moya at either mphimmasane@jcresorts.com or direct 858 385 8735. Thank you Debbie. More 

San Diego, California
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 February 2015

Had an early tee off time, played 18 holes of golf, then went to the spa for a nice massage and relaxation and had a lovely meal at the fine dining restaurant before retiring for the night in a comfortable king sized bed in one of their well appointed rooms. This was a great little get-away that is reminds me... More 

Helpful?
1 Thank Richard H
Manhattan Beach, California
1 review
Reviewed 24 February 2015

Love the Inn. Friendly staff, beautiful grounds and a great meeting space for conferences. the hotel seemed quiet for as many people that were there. Rooms were clean and bright and very little noise. Will be going back soon.

Review collected in partnership with this hotel

Helpful?
Thank Kristin B
1 review
Reviewed 24 February 2015

I went to the Rancho Bernardo Inn last week to relax and enjoy the resort while my mom was staying there for a convention. My plane was delayed in Boston for 3 hours and when I arrived in San Diego my luggage was lost. While waiting to file a claim my car rental company closed causing me to pay more... More 

Helpful?
Thank Aprilleah
Annapolis, Maryland
Level Contributor
30 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 24 February 2015

I stayed at Rancho Bernardo Inn during a conference, and from the minute we arrived, the service was terrible. We had a hard time getting someone to take care of us during lunch, as they were understaffed, I got sick from the food. The room wasn't ready when we arrived, and we were promised a text message to let us... More 

Helpful?
1 Thank shesadiver
Glenna O, Guest Relations Manager at Rancho Bernardo Inn, responded to this review

Dear recent guest, I apologize that your stay did not go well and we would certainly like to discuss it in more detail. Please contact our Director of Rooms, Moya Phimmasane, at mphimmasane@jcresorts.com or his direct line 858 385-8735. Best regards, Glenna Olson More 

Pittsburgh, Pennsylvania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 February 2015

There is no question that a resort, such as this, is a perfect spot for a wedding weekend - allowing guests to walk freely around the expansive grounds and dine/drink together in the restaurant/bar. While we enjoyed our time in California, we expected more for the price of the stay. Our room did not include the package we requested, we... More 

Helpful?
1 Thank MMK_PGH
Glenna O, Guest Relations Manager at Rancho Bernardo Inn, responded to this review

Dear MMK, thank you for the nice comments on our resort ambiance for weddings. I apologize that you observed and experienced some shortfalls in guest service during your stay and we would certainly like to discuss it in more detail. Please contact our Director of Rooms, Moya Phimmasane, at mphimmasane@jcresorts.com or his direct line 858 385-8735. Best regards, Glenna Olson More 

Brea, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 February 2015

Excellent front desk welcoming; room was over the top. Golfing experience was wonderful; course in great shape. Had a package of room with golf for one day and the price was fair. Overall, it's a great place to relax with plenty to offer.

Review collected in partnership with this hotel

Helpful?
1 Thank Cliff R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Located in San Diego, Rancho Bernardo Inn offers business and leisure guests an experience that is both peaceful and rejuvenating. A member of the distinguished Preferred Hotels & Resorts Worldwide, Rancho Bernardo Inn is a destination resort known for its exquisite golf, spa facilities, and exceptional cuisine. A true destination for the entire family, the 265-acre property features 287 luxuriously appointed guestrooms, three swimming pools, an award-winning full-service spa and fitness center, multiple dining outlets, room service or in-room dining, and extensive meeting and event facilities. ... more   less 

Additional Information about Rancho Bernardo Inn

Address: 17550 Bernardo Oaks Drive, San Diego, CA 92128
Region: United States > California > San Diego
Price Range: $260 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Rancho Bernardo Inn 4*
Number of rooms: 287
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Booking.com, Odigeo and Jetsetter so you can book your Rancho Bernardo Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rancho Bernardo Hotel San Diego
Rancho Bernardo San Diego
Hotel Style:
#8 Spa Hotel in San Diego
#11 Luxury Hotel in San Diego
#15 Family Hotel in San Diego
#24 Romantic Hotel in San Diego
#30 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Rancho Bernardo Inn staff and other travellers.
13 questions
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Questions? Get answers from Rancho Bernardo Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Lower level in the Green Wing is on the golf course.”
 of 5 bubbles flmccoy, 27 Nov 2016 | Read review
“Specify if you want a male or female for your massage when you book your service.”
 of 5 bubbles M3569IVcatherineb, 16 Nov 2016 | Read review
“They even offer credit at hotel for waiving days of room service which is a nice thing to reward conserving resources. Recommend getting food at nearby store as selection on site is limited if healthy eater and staying longer than 3 days. ”
 of 5 bubbles G5878KNdanielc, 13 Nov 2016 | Read review
“No elevator and if you are in a Hilltop room it is not on a "Hill Top" you can self park much easier than valet. From the front desk it was a flat walk from the parking lot it was up several stairs. I would certainly return. ”
 of 5 bubbles Ynot4822, 3 Nov 2016 | Read review
“Ask for rooms near the courtyard”
 of 5 bubbles CeliaL666, 2 Nov 2016 | Read review
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