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The Westin San Diego Gaslamp Quarter

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#37 of 279 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
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The Westin San Diego Gaslamp Quarter
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1,530 Reviews from our TripAdvisor Community

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Showing 1,448: English reviews
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Reviewed 2 days ago NEW

So I was blown away the second I checked-in (and I work within Interstate). Tommy checked me in and had not only given me a complimentary upgrade on the highest floor but also sent the houseman or banquet gentleman up to the room to give my family and I a complimentary slice of cake/champagne with a hand written card on...

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Helpful?
Thank Kat G
HOTEL’S FAVOURITE REVIEW
Reviewed 11 January 2017 via mobile

We love San Diego & after getting a great deal on airfare booked The Westin San Diego Gaslamp District. What a great choice! Greeted & checked in with friendly efficiency & kindness. Thank you Tommy. We were graciously upgraded to a junior suite with good views on 3 sides. The hotel's location is so good for access to so many...

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1Thank sjcannon63
About Hotel's Favourite Review
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for choosing The Westin San Diego Gaslamp Quarter and congratulations on your anniversary, sjcannon63! I am very happy to learn that our staff made your stay memorable. I couldn't agree more, our Concierge team is excellent and they are always eager to assist our guest with any request. We look forward to welcoming you back soon! Be well,...

Norcross, Georgia
Reviewed 2 days ago NEW

I'm a very loyal Starwood member, and can almost always count on a great experience at a Westin, but this stay was a big disappointment. The first room they put me in had a broken shower and the tub backed up, so our 2nd day there they moved us to another room. This one had a malfunctioning air conditioner which...

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Helpful?
Thank KatsuJK
Bahamas
Reviewed 3 days ago NEW

We were in town to look at colleges and needed central location. Hotel was nice, the rooms a bit generic, but the service was good. The front desk was courteous and prompt with requests being handled efficiently. Valet parkers and doormen were quick to offer assistance. One highlight- Desirae Chung and team at the lobby bar. It was particularly busy...

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Helpful?
Thank Paradise411
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Paradise411, thank you for complimenting our staff and service! I am extremely pleased to read that you enjoyed your experience at Pinzimini bar. While at the bar, we hope you had the opportunity to try our new tapas menu. The Crispy Calamari and the Baja Fish Tacos are perfect for sharing! Be well, Scott Hermes, CMP General Manager

Salt Lake City, Utah
Reviewed 4 days ago NEW

Conference mtg hotel that is near the central business area of San Diego, which may be this hotel's leading reason for guests to stay there. Second leading reason is probably proximity to wide variety of restaurants. Layout of the floors confusing to guests and takes a while to get used to (novices routinely walk out of elevators wrong way (2...

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Helpful?
Thank kurtt225
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for the review of our property, kurtt225. As you mentioned we are not located near the water, but we are also not too far from it. Our central location gives you the opportunity to explore what the city has to offer or you also have the option to take a short walk to the bay. On your next...

Morrison, Colorado
Reviewed 4 days ago NEWvia mobile

A super thank you to Cristina who was our server! Actually, she was a repeat server as we asked for her due to her excellent, and fun service the previous day. My kids loved her friendly approach. Highly recommend this restaurant and Cristina if you visit the Westin Gaslamp in San Diego. Bon Appetite!

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Helpful?
Thank johnbirrenkott
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for sharing your wonderful experience at Pinzimini, johnbirrenkott! I am very pleased to read that you enjoyed our restaurant during your family vacation. We look forward to extending a warm welcome back to you and your children on your next visit to The Westin San Diego Gaslamp Quarter. Be well, Scott Hermes, CMP General Manager

California
Reviewed 6 days ago NEW

Just spent four days at the Westin Gaslamp, and overall it was very nice. Rooms clean and upgraded, and LOTS of outlets and USB ports near the bed and desk, real important for a business trip. Pool small, but area nice. Workout area clean and good. Food wise, was kind of shocked to have two mexican meals, and NO hot...

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Helpful?
Thank Diveman9
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for the very detailed review, Diveman9. We appreciate all feedback that is received from our guest. It sounds like you had a great trip and we hope you had the opportunity to explore what our city has to offer. Whether you prefer to walk down to Seaport Village or explore the restaurants and shops in the Gaslamp Quarter,...

Los Angeles, California
Reviewed 2 weeks ago

The people that I encountered the most were Alex, Fred, Oscar that were extremely helpful overall. From arriving and doing the valet option, Fred greeted us very nicely. He provided great customer-service, and I was impressed that he pulled out a map and made several suggestions on what to do in the area and circled it on the map. This...

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Helpful?
Thank AF99999999
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for the very detailed 5 star review of our property, AF99999999! Alex, Fred, Oscar and the rest of our staff will be very pleased when we inform them of all of the wonderful things you have shared with us. Our staff's helpfulness is truly what makes a difference for the guest staying at our hotel. I am glad...

Reviewed 2 weeks ago via mobile

Jeff, Sam, and Uriel were a great help in the bar and restaurant area. They gave impeccable service and helped me narrow down food and drink choices. They also helped with giving me places to visit in the Gaslamp District.

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Helpful?
Thank Simon C
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

We agree with you Simon C, our service is outstanding! Our staff always goes the extra mile to ensure you have an enjoyable stay. While in our city we hope you have the opportunity to experience all of the exciting attractions we have to offer within walking distance of the hotel. Whether you prefer to walk down to Petco Park...

London, United Kingdom
Reviewed 2 weeks ago

This is a decent hotel in central SD, very good location, rooms were very comfortable and the staff were very professional which is a unique feature in American hotels, hotel beds were of good quality and the HD cable channels were appreciated, the pool and Jacuzzi were good ( it was unseasonably warm in SD in March 2017 so may...

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Helpful?
Thank wilrc1
westingaslampSD, General Manager at The Westin San Diego Gaslamp Quarter, responded to this review

Thank you for staying with us during your visit to "America's Finest City", wilrc1! On your next stay with us at The Westin San Diego Gaslamp Quarter, I invite you to experience our dinner menu at Pinzimini, featuring pizzas, pastas and other delicious entrees. As for our parking prices, our valet-only gated parking garage is very comparable in price with...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Internet
  • Spa
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin San Diego Gaslamp Quarteris ideally located in the heart of downtown San Diego's historic and vibrant Gaslamp Quarter. Your unparalleled San Diego Accommodations include every imaginable amenity as well as proximity to all a Gaslamp Quarter Hotel offers: the very best of San Diego shopping, dining, entertainment and cultural activities. With striking bay and cityscape views, The Westin San Diego Gaslamp Quarter Hotel features 450 guestrooms and suites, all tastefully remodeled to create a sense of calm and balance—a sanctuary of soothing color palettes, natural wood and stone accents and stylish décor. It’s a Downtown San Diego hotel without compare. Here you will enjoy incomparable San Diego accommodations like a Heavenly Bed®, flat-screen TV and spa-inspired bath amenities. You will leave feeling rested, energized and renewed. ... more   less 

Additional Information about The Westin San Diego Gaslamp Quarter

Address: 910 Broadway Circle, San Diego, CA 92101-6114 (Formerly The Westin Horton Plaza San Diego)
Region: United States > California > San Diego > Downtown
Price Range: $271 - $692 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin San Diego Gaslamp Quarter 4*
Number of rooms: 450
Reservation Options:
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Also Known As:
Westin Gaslamp Quarter, San Diego Hotel San Diego
Hotel Style:
#10 Spa Hotel in San Diego
#13 Luxury Hotel in San Diego
#15 Green Hotel in San Diego
#28 Family Hotel in San Diego
#38 Romantic Hotel in San Diego
#52 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from The Westin San Diego Gaslamp Quarter staff and other travellers.
22 questions
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Questions? Get answers from The Westin San Diego Gaslamp Quarter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Unclear there is one. Suspect there may be better views facing west from higher floors.”
 of 5 bubbles kurtt225, 26 Mar 2017 | Read review
“I was told that I was upgraded to a great view room, 911, but that provided nothing but a view of the roof of another tower in the hotel..”
 of 5 bubbles Diveman9, 24 Mar 2017 | Read review
“Ask the front-desk”
 of 5 bubbles AF99999999, 16 Mar 2017 | Read review
“I like the higher floors to get a clear view over Horton Plaza.”
 of 5 bubbles rdfech01, 6 Mar 2017 | Read review
“High floors for a better view and no street noise. If on an executive floor, the newspaper is delivered to your room.”
 of 5 bubbles travelingmom1955, 4 Mar 2017 | Read review
5 of 5