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Extended Stay America - San Diego - Sorrento Mesa

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Extended Stay America - San Diego - Sorrento Mesa
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101 Reviews from our TripAdvisor Community

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Showing 100: English reviews
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San Gabriel
Reviewed yesterday NEW

Friendly staff gave us all information about the place, although Expedia booked us a smoking room, but staff free upgraded us to a non-smoking suite without extra charge,room is clean, if you request a room at the back of the hotel, it will be much quiet, close to La Jolla ! Will stay again !

Thank Keung W
Campbell, California
Reviewed 2 days ago NEW

This was our 3rd stay and we were there two months. We were surprised how comfortable we were. Deep tub with lots of super hot water. Well equipped kitchen. (we took a pressure cooker/slow cooker). Bed was comfortable. Place was clean. Staff was excellent! morning coffee was delicious and came with packaged muffins or granola bar.

Thank Carolejorose
Reviewed 3 days ago NEWvia mobile

I was attending a meeting at Qualcomm and this hotel offered the best value in the area. Good size room and bathroom. Bed was comfy. The take out breakfast was basic but good. I would stay again if visiting qualcomm again but its a bit far out from anything to warrant staying as a tourist.

Thank David N
00esa, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

David, we are so glad your meeting brought you to the Extended Stay America - San Diego - Sorrento Mesa. It's nice to know you had a great night’s sleep and you found us to be a good value. Thank you for being our guest. We look forward to your next visit! Sincerely, General Manager

Reviewed 30 November 2016

Our First Room had a leaky toilet and it took several more tries to get a room that did not smell of cigarette smoke or have disgusting carpet stains. Our Room did not get serviced either day we stayed, had to ask for towels and soap each day. Very dissatisfied with the experience.

Thank Mark A
00esa, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Please accept my apologies for the less than perfect circumstances of your recent stay. Our intentions are to provide you with only the finest in service and comfortable accommodations. Thank you for your review. Please come back to see us again soon. General Manager

Orange County, California
Reviewed 26 November 2016

The front desk gentlemen was very nice and courteous but the room was not great at all. We walked in to our room to settle ourselves just to realize there was an unwashed plastic cup with a fork in it uncleaned on the kitchen sink. Then we noticed an unused soap in the bathtub and on the faucet. That suggested...

Thank divechr
00esa, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

We appreciate the time you have taken to share your comments about the condition of your guestroom so that we may address this issue with our staff. Providing our guest with the ultimate comfort during their stay is important to us and we truly regret any difficulty or frustrations you experienced. We do apologize that your stay was not as...

Yuma, AZ
Reviewed 13 October 2016 via mobile

This is by far the best Extended Stay I have visited. Set up like a condominium community, it is well lit with street lamps and has ample parking. Very reasonable rates for the San Diego area. Walk or drive to near by resteraunts or the Greel Flash Brewery just short of a mile away.

Thank bstreetkid
00esa, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Thank you for your awesome review! Your feedback is the best performance measure we have so thank you for taking the time to post your review. We are thrilled we exceeded your expectations and that you appreciated our facilities and affordable pricing. We appreciate you pointing out our convenient location in your review. Thank you for being a valued Extended...

Reviewed 12 October 2016 via mobile

Very old hotel. Uncomfortable bed. Lacking basic stationary items like paper&pens. No ice. No elevator. No pool. Our group was not given rooms near each other. Evening staff was friendly. But was unable to give basic directions to restaurants. Morning staff was even more clueless. Included breakfast was coffee and a granola bar.

Thank Robert M
00esa, Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Thank you for taking time to evaluate your stay and for sharing your feedback. Our goal is to maintain the highest standards, and we apologize for falling short. On behalf of our entire team, please accept our sincere apologies for the issues you had with the comfort of your bedding. We know how important it is to get a good...

Timberlake, North Carolina
Reviewed 14 September 2016 via mobile

Terrible hotel. We checked in and then had to switch rooms. The first room, the toilet leaked, the second room the door lock didn't work and the Ac leaked on the floor. Free breakfast consisted of coffee and granola bars, pathetic. We will not return.

Thank chjonsunmc5
00esa, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Thank you for staying with us and for your review. I am so sorry to hear your stay was so disappointing and not what you had hoped. We clearly missed the mark in providing you clean and comfortable accommodations and for that I am sorry. I have addressed your concerns with housekeeping and engineering department heads to fix those issues...

Yorba Linda, California
Reviewed 25 August 2016

No frills hotel. Their idea of a breakfast were lousy muffins and packets of oatmeal to go with the coffee.You had to request your coffee maker and anything else for your kitchenette. No house keeping during the 5 days I was there. Will not stay there again.

Thank faxtek
00esa, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Thank you for sharing your feedback. It is unfortunate you were not pleased with your overall stay based on our style of hotel, services and complimentary amenities. We are geared towards guests staying over a weeks time, and offer weekly housekeeping service to minimize the interruptions to our guests. Our express service is available upon request for any additional service...

Chicago, Illinois
Reviewed 16 August 2016

The room had a smoking smell and the breakfast was very bad (coffee and mufins). I paid too much for the service and the room that I received. Do not recommend this hotel. There are better choices for this price in the area.

Thank ilanalifshitz
00esa, General Manager at Extended Stay America - San Diego - Sorrento Mesa, responded to this review

Thank you for staying with us and for your feedback. Your comments about our breakfast offerings will be shared with our Brand Leaders to assist them when determining new breakfast offerings for future implementation. I am so sorry your stay was not what you expected. We hope you will come back to stay with us another time and hope our...

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry
  • Breakfast included

Additional Information about Extended Stay America - San Diego - Sorrento Mesa

Address: 9880 Pacific Heights Boulevard, San Diego, CA 92121 (Formerly Homestead Studio Suites San Diego - Sorrento Mesa)
Region: United States > California > San Diego
Price Range: $135 - $218 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - San Diego - Sorrento Mesa 2.5*
Number of rooms: 135
Reservation Options:
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Also Known As:
Homestead Studio Suites San Diego - Sorrento Mesa Hotel San Diego
San Diego Homestead Suites
Homestead San Diego
Homestead Suites San Diego
Hotel Style:
#19 Business Hotel in San Diego
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Questions & Answers

Questions? Get answers from Extended Stay America - San Diego - Sorrento Mesa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room away from the road”
 of 5 bubbles KeungW, 27 Mar 2017 | Read review
“Some rooms have been remodeled, be sure to ask for a remodeled room.”
 of 5 bubbles markaH497MC, 30 Nov 2016 | Read review
“Extremely convenient”
 of 5 bubbles budy2771, 12 Jul 2016 | Read review
“Ask for a non smoking room otherwise you will be put in a smoking room (ashtray smell is terrible)”
 of 5 bubbles 37pawelk, 6 Jun 2016 | Read review
“You can choose this hotel at any given point of time”
 of 5 bubbles 127manug, 5 May 2016 | Read review
5 of 5