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Residence Inn San Diego Rancho Bernardo/Scripps Poway

359 reviews
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Traveller (46)
Room & Suite (263)
Pool & Beach (44)
Overview
  • Excellent71%
  • Very good22%
  • Average4%
  • Poor2%
  • Terrible1%
Travellers talk about
“full kitchen”(21 reviews)
“waffle maker”(8 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.0 Star Hotel
All hotel details
Offers from Residence Inn San Diego Rancho Bernardo/Scripps Poway
Special Offer: Up to 25% off+room deal
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Rooms
Jan 29Jan 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (359)Write a Review
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All reviewsfull kitchenhome away from homewaffle makersized fridgeyogurttwo room suitebreakfast areabreakfast staffrooms are cleanminute drivebusiness travelerexcellent stayexercise roomspecial thanksbusiness tripthree nightseasy access
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1 - 5 of 350 reviews
Reviewed 1 week ago

The staff is very friendly and responsive to needs. Issues are handled quickly and positively.Our room was great for my wife and I and would work for a family with a couple of small children. Breakfast buffet had a great variety. Decor, in general, is...More

Thank Paul75408
Response from Oscar E, Manager at Residence Inn San Diego Rancho Bernardo/Scripps PowayResponded 1 week ago

Dear Paul75408, Thank you for taking the time to review your stay. We appreciate the positive feedback and will ensure it gets passed along to the entire team! You are correct that a renovation is in the works within this year, hopefully the next time...More

Reviewed 3 weeks ago via mobile

This Residence Inn needs an update. Furnishings and carpets were worn. The room we originally got was not in good shape. Requested a different room which was better but not up to the standards I'd expect from a Residence Inn.More

Thank ballparktravels
Response from Oscar E, Manager at Residence Inn San Diego Rancho Bernardo/Scripps PowayResponded 3 weeks ago

Dear ballparktravels, Thank you for the feedback you have provided us, as it is crucial to our success in executing exceptional customer service, with the suites and amenities our guest love. I would also love to inform you that a renovation is definitely being finalized...More

Reviewed 26 November 2017

We stay here at least once a year. While I agree with the reviewers who stated that the furnishings are too worn & dated, there are other issues as well. The units seemed so much darker; it was like staying in a cave. The food...More

1  Thank 99mollycat99
Response from Oscar E, Manager at Residence Inn San Diego Rancho Bernardo/Scripps PowayResponded 27 November 2017

Dear 99mollycat99, Thank you for taking the time to review your stay, I do apologize that we weren't able to provide the same amazing service as your last stay. We appreciate the feedback and all issues have been addressed within appropriate departments to ensure we...More

Reviewed 2 November 2017

The staff was very friendly and accommodating. Made recommendations for local dining and sightseeing. We had two rooms for the weekend. Rooms were getting really rundown. They were still clean. The little mini kitchenettes were a bonus. Pool area needed cleaning and pool was on...More

Thank Gretchen D
Response from Oscar E, Manager at Residence Inn San Diego Rancho Bernardo/Scripps PowayResponded 3 November 2017

Dear Gretchen D, Thank you for taking the time to review your stay, although we fell short in executing a perfect stay, we do appreciate the feedback. I will ensure I pass along your kind words to the entire staff, and I will like to...More

Reviewed 28 October 2017 via mobile

I am a frequent business traveler and I was incredibly disappointed with this property. This property needs to be updated ASAP to make their amenities/rooms match the rates they charge. The carpets are old and dirty, the showers have gross plastic liners, the sinks and...More

Thank 173melindak
Response from Kelly_Herrington, General Manager at Residence Inn San Diego Rancho Bernardo/Scripps PowayResponded 31 October 2017

Thank you for taking the time to review your stay, please except my sincere apology for not meeting your expectations. I would like to inform you that we are currently working on a renovation and addressing these issues. We appreciate feedback whether positive or negative...More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Laundry Service
Self-Serve Laundry
Multilingual Staff
Meeting Rooms
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Outdoor pool
Restaurant
Heated pool
Details
Price range
US$164 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Diego
#4 Business Hotel in San Diego
#37 Romantic Hotel in San Diego
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$164 - US$336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in San Diego
#4 Business Hotel in San Diego
#37 Romantic Hotel in San Diego
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (46)
Room & Suite (263)
Pool & Beach (44)
Dining (8)
Hotel & Grounds (75)
Bathroom (2)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
xin w
11 November 2015|
Answer
Response from Kelly_Herrington | Property representative |
Safari Park or Sea World? Both are about 30 minutes, can be less depending on traffic. Safari Park is north and Sea World is south of the hotel.
0
Votes
Michele G
1 August 2014|
Answer
Response from ManagerCYCSD | Property representative |
Hello Michele G, We are located about a 20 minute drive north from the Downtown San Diego area, both of which the Ferry and Petco Park are located. Thank you for tour inquiry and please do not hesitate to contact us with... More
0
Votes
Room Tips
"all floors are good; but when on business, I prefer the fourth floor as it tends to have fewer families and..."
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"corner rooms are nice!"
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"Choose a corner room. They're bigger."
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"There are restaurants near this hotel, you needn't go far for other eating options."
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