Hilton Garden Inn San Diego Rancho Bernardo
951 reviews
#80 of 295 Hotels in San Diego
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COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
US$183
Free cancellation until 21-10-04
US$183
Free cancellation until 21-10-05
Reserve now, pay at stay
US$183
Free cancellation until 21-10-04
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Room & Suite (28)
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
- Regularly sanitized high-traffic areas
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Updated 20-07-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn San Diego Rancho Bernardo
Updated 20-07-27 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#80 of 295 hotels in San Diego
Location
Cleanliness
Service
Value
Travellers' Choice
Everyone needs a place to lay their weary head. For travelers visiting San Diego, Hilton Garden Inn San Diego/Rancho Bernardo is an excellent choice for rest and rejuvenation. Well-known for its family-friendly environment and proximity to great restaurants, Hilton Garden Inn San Diego/Rancho Bernardo makes it easy to enjoy the best of San Diego. Rooms at San Diego Hilton provide a flat screen TV and air conditioning, and guests can stay connected with free wifi. In addition, while staying at Hilton Garden Inn San Diego/rancho Bernardo Hotel guests have access to a 24 hour front desk, room service, and express check-in and check-out. You can also enjoy a pool and a lounge. Need a place to park? Parking is available for $10.00 per day. If you’re looking for a wine bar, consider a visit to The Barrel Room-Vintage Wine Bar & Bistro or Capri Blu Italian Bistro & Wine Bar, which are all conveniently located a short distance from Hilton Garden Inn San Diego/rancho Bernardo Hotel. Whether you’re traveling for business, pleasure or both, Hilton Garden Inn San Diego/Rancho Bernardo is sure to make your visit to San Diego one worth remembering.
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Room & Suite (28)28
Full view
Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Car hire
Business Centre with Internet Access
Car park
Wifi
Paid internet
Hot bath
Outdoor pool
Heated pool
Restaurant
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Room service
Safe
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English
Location
Full view
43Car recommended
Grade: 43 out of 100
62Restaurantswithin 1 km
2Attractionswithin 1 km
951Reviews8Q+A95Room tips
Reviews
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When we checked in we were informed housekeeping was upon request so I requested daily cleaning as our stay was 3 days. It was not done. We were out all day and came back to our room the same way we left it. When my husband called the front desk he was told he could come down and get fresh towels because they were busy. My husband arrived and the front desk employee was busy in the back room yelling and having an argument with some one on speaker phone. He got her attention got his towels and left.
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Tom Guieb, Guest Services / Front Office at Hilton Garden Inn San Diego Rancho Bernardo
Responded 1 week ago
Thank you for writing a review about your recent stay. I am disappointed to learn that you did not enjoy your stay with us. I will certainly bring your issues to our Front Desk department and look into that situation you mentioned. Thank you again for your review.
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Rooms are clean. Property is quiet. Staff is friendly. No problems getting to location. Close to highways and restaurants. Also, close to grocery stores and banks for easy access to necessities. Comes in handy when putting things in fridge.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Tom Guieb, Guest Services / Front Office at Hilton Garden Inn San Diego Rancho Bernardo
Responded 2 weeks ago
Thank you so much for the 5 star review! From our Cozy accommodations, our wonderful staff and convenient location, we are elated to hear that you enjoyed your visit to the Hilton Garden Inn Rancho Bernardo!
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The room had the "Clean seal" sticker taped on the door, but it was quickly obvious that a real cleaning had not been done -- debris and litter on the floors, food residue in the fridge, and make-up pencil shavings and lashes on the bathroom vanity counter
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2021Trip type: Travelled on business
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Tom Guieb, Guest Services / Front Office at Hilton Garden Inn San Diego Rancho Bernardo
Responded 2 weeks ago
Thank you for taking the time to write a review about your recent stay. I am disappointed to hear that we fell short of your expectations on your visit. Your feedback and input is very valuable to us because it helps us improve in the future. I will certainly bring your issues to our Housekeeping Department. Thank you again for your review and I hope you consider staying with us again soon.
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The property is nice when you walk in. The rooms are very outdated definitely not what you would expect from the Hilton. It was very noisy all the way pass midnight. From Hilton I would expect better there are always different options.
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Review collected in partnership with Hilton Garden Inn
Date of stay: March 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Response from Tom Guieb, Guest Services / Front Office at Hilton Garden Inn San Diego Rancho Bernardo
Responded 3 weeks ago
Dear jonrafferty58, Thank you for taking the time to write a review about your recent stay. I value your feedback and I apologize that you were disturbed by the noisy neighbors. I know there are a lot of options to stay in the area so I thank you for choosing us. On your next visit to San Diego feel free to reach out to me before you arrive and I'll be sure to assign you to a nice quiet room.
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+1
I never leave reviews but I needed to for this stay. Mike was amazing. He checked us in quickly and was so sweet. The rooms look like nothing more than a motel 6 at best. The chairs were FILTHY! We didn't even feel comfortable sitting in them. The bath tub was dirty. Worst of all there was a non working fire detector with plastic on it. It's a no for me. For $90 a night, we deserve a clean environment. I have reported my stay to corporate and I hope they will do something to rectify this asap!
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Date of stay: March 2021Trip type: Travelled with family
Helpful
Response from Tom Guieb, Guest Services / Front Office at Hilton Garden Inn San Diego Rancho Bernardo
Responded 3 weeks ago
Dear anewcc, Mike is amazing, I agree! Thank you for taking the time to write a review. Cleanliness is of the utmost importance at our hotel and we want to make sure all of our guest rooms maintain the Hilton Garden Inn standard. I appreciate you bringing this issue to my attention and I will be sure to share this the housekeeping department. Thank you again for your review.
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PRICE RANGE
US$114 - US$226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn san diego/rancho bernardo hotel san diego, hilton san diego, san diego hilton garden inn
LOCATION
United StatesCaliforniaSan Diego
NUMBER OF ROOMS
200
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Claim Your Listing Frequently Asked Questions about Hilton Garden Inn San Diego Rancho Bernardo
Which popular attractions are close to Hilton Garden Inn San Diego Rancho Bernardo?
Nearby attractions include Abnormal Wine Company (0.8 km), San Rafael Catholic Church (0.1 km), and Golf University At San Diego (1.2 km).
What are some of the property amenities at Hilton Garden Inn San Diego Rancho Bernardo?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Hilton Garden Inn San Diego Rancho Bernardo?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hilton Garden Inn San Diego Rancho Bernardo?
Yes, a parking garage and paid public parking on-site are available to guests.
What are some restaurants close to Hilton Garden Inn San Diego Rancho Bernardo?
Conveniently located restaurants include Veranda Fireside Lounge & Restaurant, AVANT Restaurant, and The Barrel Room-Vintage Wine Bar & Bistro.
Are there opportunities to exercise at Hilton Garden Inn San Diego Rancho Bernardo?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Hilton Garden Inn San Diego Rancho Bernardo?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn San Diego Rancho Bernardo offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hilton Garden Inn San Diego Rancho Bernardo?
Many travellers enjoy visiting Heritage County Park (12.5 km).
Is Hilton Garden Inn San Diego Rancho Bernardo accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.