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Hard Rock Hotel San Diego

1.0 km from San Diego centre
  • Pool
  • Restaurant
  • Room Service
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207 5th Avenue, San Diego, CA 92101-6908
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4,741 Reviews from our TripAdvisor Community

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There are newer reviews for Hard Rock Hotel San Diego
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Showing 4,554: English reviews
Reviewed 12 October 2015

The staff was very friendly, and my room was amazing. The view was amazing overlooking the water and plaza. And the Gaslamp district was great for food, shopping and plenty to do! I was here for a conference and it was a great experience.

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Helpful?
Thank impossiblegirl31
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the awesome review, impossiblegirl31! It sounds like you had an amazing stay and we are thrilled to hear that our staff made it even better. We hope to see you next time you visit San Diego!

Huntsville, Alabama
Reviewed 12 October 2015

In general, i would recommend Hard Rock SD - it's clean, well appointed, relatively quiet, with some good nightlife options. Had a few issues with AC and the business office--front desk was not terribly responsive over the phone but did a much better job during in-person inquiries.

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Helpful?
Thank tomsaslice
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thank you for your feedback, tomsaslice. I am so glad to hear that in general your stay was good – thank you for the compliments! I am sorry to hear that you had issues with the air conditioning, especially during such a period of warm weather. We appreciate that feedback and will definitely investigate the cause. Additionally, I am sorry...

San Diego, California
Reviewed 12 October 2015

Such a great stay however hotel stay should include parking or at least discounted valet parking for guests. $45 for valet is ridiculous. We stayed in Woodstock suite and it was perfect! Overall the stay was excellent just a bit pricey almost vegaslike

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Helpful?
Thank chula7664
James G, Manager at Hard Rock Hotel San Diego, responded to this review

We are seeing stars! Five of them actually! Thank you, chula7664! We are so thrilled you chose to spend your staycation with us!

San Diego, California
Reviewed 12 October 2015

We went to a fundraiser at the Hard Rock Hotel, the facilities were very nice. Afterwards went to the bar downstairs, which was pretty quiet, and then Float which was more active. We had a great time, the pool area was nice to relax by, and the breakfast at Mary Jane's was very good. Enjoyed the stay very much. Fun...

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Helpful?
Thank ras92130
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the review, Ras92130! It sounds like you had a great time. Breakfast at Maryjane’s is our favorite as well. Hope to see you again soon!

San Mateo, California
Reviewed 12 October 2015

I chose this hotel because of the close proximity to the convention center and other business meetings I was attending. I stayed 3 nights. The hotel was nicer than I thought it would be. I had excellent service from every employee I spoke with and they were all very friendly. I only gave it 3 stars because unless you're into...

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Helpful?
Thank Gperrs
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thank you for the feedback, Gperrs. It is very valuable to us. We are very happy to hear that you received good service throughout your stay. We greatly apologize for the noise levels. The hotel does tend to be lively on the weekends but we would like to get additional information about your stay and will get in touch with...

Boston, Massachusetts
Reviewed 11 October 2015

Generally the service here is very good with the exception of the restaurant. From the valet to the front desk everyone was friendly and helpful. They send you an SMS you can respond to if you need anything and responses were prompt. I stayed in on of the Woodstock suites - views over the pool and the Gaslight. Large balcony...

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Helpful?
Thank djfowler
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thank you very much for staying for us and for sharing your feedback. We are thrilled you appreciated the text service we have recently added. I am very sorry to hear that you did not enjoy your experience at Maryjane’s. This is not what we like to hear. We will definitely share your comments with our staff.

Bozeman, Montana
Reviewed 11 October 2015

It's always a treat to stay at the San Diego Hard Rock! Mary Jane's was great as usual and the rooms are always nice and clean. The bar downstairs was tame compared to the last time I was there (2012) but that was OK. Great stay and hope to make it back there again.

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Helpful?
Thank LDE21
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the review, LDE21! We are glad to hear you had another awesome stay and got to check out both Maryjane’s and 207 again! We hope you stay with us again soon!

Washington Dc, District Of Columbia
Reviewed 11 October 2015

My stay overall was good but there were issues with TV. Disappointing as I missed a few of my favorite shows. Engineering was slow to respond to a request for service (took about an hour or more to respond to a request to unclog a toilet). To be fair there may have been a number of service calls. Might have...

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Helpful?
Thank Sharon5619
James G, Manager at Hard Rock Hotel San Diego, responded to this review

Thanks for the review, Sharon5619! We’re glad you had a good stay and appreciate your feedback. We definitely strive to react to engineering issues as soon as they arise and I am sorry to hear about the wait. I would like to contact you directly and find out what day and time this occurred so we can work to improve.

A TripAdvisor Member
1 review
Reviewed 11 October 2015

This was our second time staying at the hard rock San Diego. We were somewhat hesetaint to give them another shot after our visit last November was horrible but this visit was completely different. Everyone seemed much more attentive to our needs than our last visit and the noise leve was much better too. I would definitely stay at the...

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Helpful?
Thank A TripAdvisor Member
James G, Manager at Hard Rock Hotel San Diego, responded to this review

What a great review! We are thrilled you gave us another chance and that we were able to make your stay memorable. We can’t wait to see you next time!

East Sussex, United Kingdom
Reviewed 9 October 2015

Picture the scene ... I'm visiting San Diego from the UK, just met up with my (local) buddy, we're planning an epic night out and want a central hotel as a base. Looking through Expedia, I'm finding some average hotels and suddenly I see pictures of the HRH. OK, it's more expensive, but I just KNOW is the hotel we...

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1Thank Russ T
James G, Manager at Hard Rock Hotel San Diego, responded to this review

What an amazing review, Russ T! It sounds like you truly made the most of your stay! We can’t wait to see you again.

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Float
Cuisines: Bar, Pub
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
  • Conference Facilities
Official Description (provided by the hotel)
Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more   less 

Additional Information about Hard Rock Hotel San Diego

Address: 207 5th Avenue, San Diego, CA 92101-6908
Region: United States > California > San Diego > Downtown
Price Range: $329 - $576 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel San Diego 4*
Number of rooms: 420
Reservation Options:
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Also Known As:
Hard Rock San Diego
San Diego Hard Rock
Hotel Style:
#10 Spa Hotel in San Diego
#13 Luxury Hotel in San Diego
#16 Business Hotel in San Diego
#25 Romantic Hotel in San Diego
#58 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Hard Rock Hotel San Diego staff and other travellers.
32 questions
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Questions? Get answers from Hard Rock Hotel San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“great view of Petco Park.”
 of 5 bubbles mrkeerans, 21 Feb 2017 | Read review
“If you stay during the week, it's very quiet. During the weekends, some drunk people roam the halls but it's not horrible.”
 of 5 bubbles BeddHeadd, 20 Feb 2017 | Read review
“Please double check rooms w/ late checkouts. ”
 of 5 bubbles hleitter, 17 Feb 2017 | Read review
“good service!”
 of 5 bubbles jimmycyu1980, 12 Feb 2017 | Read review
“Higher floor was quite”
 of 5 bubbles BGuiot, 8 Feb 2017 | Read review
5 of 5