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Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

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498 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch
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Showing 488: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 May 2016

Front desk, Keton,Tteresa, Janice, and Shirley always professional and go the extra mile to ensure my stay is excellent. I make many requests for extra service, and they always follow through for me. Food service is outstanding and staff very hospitable! Always a great place to use as my home away from home while doing long term projects in San... More 

Helpful?
2 Thank Ted S
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hi Ted S, Thank you for for being a loyal guest at our hotel. Our amazing staff goes above and beyond in exceeding expectations for guests needs as you experienced. I am happy to hear that you enjoyed our amenities. One thing that we are proud of is the evening socoal hour called "The Mix". It gives guests time to... More 

Moval
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 May 2016 via mobile

I am new to trip advisor and posted this review for a RI on 6th? Here's the original review. (I'll delete the other..as soon as I figure out how) Our all-female motorcycle group had a weekend convention at this hotel. Even before the convention, the word was passed on to me that, of all the hotels interviewed, the management here... More 

Helpful?
2 Thank Trish S
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Trish S, I am happy to hear that you enjoyed your stay with us! I am very pleased that our staff provided you with excellent service. We pride ourselves in providing the best quality of service to all our guests. Our staff enjoyed every conversation we had with your group. Thank you for choosing to stay with us and... More 

Clearwater, Florida
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 May 2016

I recently stayed at this Residence Inn for 3 weeks. I had previously stayed at the Radisson in Rancho Bernado. The difference was immediate noticeable, particularly in the quality of room care/room service. This Residence Inn, like many, is laid out like a condominium or apartment complex. It's a good area (a little bit of freeway noise, but that's no... More 

Helpful?
2 Thank AlexEck
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello AlexEck, Thank you for your kind review of our hotel. I am happy to hear that our staff meet your above and beyond your expectations. We at pride ourselves in providing the best quality of service to all our valued guests such as yourself! Being nestled within Carmel Mountain Plaza gives our guests plenty of options of shopping and... More 

Santa Ana, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 May 2016

Theresa is very friendly to me during my stay. I came to this hotel for my business trip and Theresa helped me to get the room so i don't have to wait. She kindly gave me what i needed for my room. Thanks Theresa,

Helpful?
2 Thank eddy92626
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello eddy92626, I am delighted that you enjoyed your stay. Theresa is an amazing Front Desk Associate and I am happy to hear she went above and beyond your expectations on her service. We pride ourselves in providing the best quality of service to our valued guests like yourself! I hope you were able to enjoy our social hour "The... More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 May 2016

The front desk staff was very professional, proactive and friendly to ensure that all of my business lodgings needs are met. Honestly, I was surprised at this level of personal and attentive service for a Residence Inn as compared to other actual Marriott named hotels in the San Diego area. Well Done and a special mention to front desk staff... More 

Helpful?
2 Thank Kingsley I
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Mr Ipe, I am delighted that you enjoyed your stay. Theresa is an amazing Front Desk Associate and I am happy to hear she went above and beyond your expectations on her service. We pride ourselves in providing the best quality of service to our valued guests like yourself! I hope you were able to enjoy our social hour... More 

UK
Level Contributor
105 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 11 May 2016

Stayed here for 11 nights as part of our 28 day vacation from the UK. the hotel we had booked in La Mesa fell through at the last minute. It must have been fate as the RI was wonderful. The suite had everything we wanted, a small kitchen, modern decor, spacious and comfy. Ketan lived up to his reputation on... More 

Helpful?
2 Thank SandstoneUk
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello SandstoneUk, Thank you for your kind review of our hotel. I am delighted that you enjoyed your stay.. Ketan is an amazing Front Desk Associate and I am happy to hear he went above and beyond your expectations on his service. We pride ourselves in providing the best quality of service to all our valued guests like yourself! I... More 

Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 29 April 2016 via mobile

The position if this hotel is perfect. You'll find close by a lot of restaurants and store. The hotel is clean and rooms are comfortable and well equipped. The personnel is awesome! We've been treated as family! Everybody was great but I can't thank enough Theresa for her support. Thank a lot!! See you soon

Helpful?
3 Thank CRE480
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hi CRE480, I am happy to hear that your stay was amazing! Being near the Carmel Mountain Plaza our hotel provides very easy access to various food and shopping options as you experienced. Our hotel takes joy and pride in providing the best service for all our valued guests like yourself. We have an wonderful evening social amenity called "The... More 

Rockwall, Texas
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 April 2016

Spent a few months there last summer, then go about once a month. The manager there goes out of his way to help you and Theresa and the rest of the staff are wonderful. The entire staff there is friendly, very clean hotel and family friendly. Great location, the team is extremely accommodating.

Helpful?
3 Thank jjcincy12345
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Jjcincy12345, Thank you being a loyal guest with our hotel. I am happy to hear that our staff was able to make each and every one of your stay here memorable and enjoyable. We pride ourselves in providing the best service to our valued guests like yourself! We hope to see you soon! With warm regards, Bernard Capistrano Events... More 

Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 April 2016 via mobile

Theresa was very nice as were everybody else that I encountered during my stay. The room was very nice and spacious as well! I would definitely recommend especially for families and long term stays since the rooms have kitchens and 1 or 2 bedroom options giving everybody privacy!

Helpful?
3 Thank matiasponce
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Matiasponce, I am happy to hear that your stay with us was memorable and enjoyable! We are proud to have associates like Theresa who goes above and beyond to make our guests stays fantastic. Our spacious one bedroom and two bedroom suites are perfect for extended stays just like you recommended. We also provide an evening social hour called... More 

Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 April 2016

From the moment I walked in for my 4 night stay, each and every guest stopped to say hello and offer a smile. Theresa on the front desk was extremely helpful and lit up the room with her engaging personality. The room was very well appointed and clean. Already looking forward to my next visit Cory

Helpful?
3 Thank _coryvallis
ResidenceInnSANRB, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review

Hello Cory, I am very pleased that you enjoyed your stay here with us! We are happy that we have associates like Theresa who provide amazing service to our valued guests like yourself. We pride ourselves in providing the best quality of service to every guest. I hope you were able to take advantage of our evening social hour "The... More 

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Near Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
GreenPartner Learn More
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Laundry Service

Additional Information about Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Address: 11002 Rancho Carmel Dr, San Diego, CA 92128-4288
Region: United States > California > San Diego
Price Range: $188 - $295 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch 3*
Number of rooms: 123
Reservation Options:
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Also Known As:
Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch Hotel San Diego
San Diego Residence Inn
Hotel Style:
#29 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch staff and other travellers.
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Questions? Get answers from Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would recommend getting a room other than the ground floor, they have balconies.”
 of 5 bubbles jeremyz183, 28 Nov 2016 | Read review
“Stayed in Bldg 3 which faced the pool & back of buildings. Didn't care since we weren't in the room that much.”
 of 5 bubbles beelacat, 21 Nov 2016 | Read review
“Top floor is best and for smokers take a room with a balcony”
 of 5 bubbles tkbn79, 13 Nov 2016 | Read review
“I would chose a top floor as we could hear guest walking above us.”
 of 5 bubbles 801robinl, 5 Nov 2016 | Read review
“Building 1 is good to be close to the front desk and the dining area.”
 of 5 bubbles W2711GHjeffreyw, 24 Sep 2016 | Read review
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