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Unfortunately, I could not sleep past 6:30 this morning, due to the roar of regular airplanes overhead and nearby traffic (trucks, motorcycles, cars, and sirens). The windows in my room do not seem to have much sound insulation.
Response from Angelica R, Loyalty and Guest Experience Champion at Holiday Inn Express San Diego DowntownResponded 2 days ago
Thank you for taking the time to provide feedback about your stay. I want to apologize for you being unable to sleep past 6:30 in the morning due to the traffic. My management team is looking into the sound proofing throughout the hotel.
This hotel is a unique balance of historic and modern. The hotel is located in the Cortez area of downtown San Diego. The area is very quiet away from the Gaslamp madness, but close enough to be there in a few blocks. The hotel has...More
2 Thank CAFL1
Response from Angelica R, Loyalty and Guest Experience Champion at Holiday Inn Express San Diego DowntownResponded 10 October 2017
Thank you Cafl1 for your review. We love our hotel its historical location once being connected to the El Cortez hotel, its proximity to many of San Diego's attractions but my favorite part is the food that surrounds us. Our shuttle service is a great...More
Downtown location is close to the airport and central for some wonderful sites. The shutter service is very dependable and flexible so you don't need to rent a car to see downtown's main attractions. The breakfasts are excellent with lots of variety and changes every...More
1 Thank Ken M
Response from Angelica R, Loyalty and Guest Experience Champion at Holiday Inn Express San Diego DowntownResponded 1 week ago
Thank you Ken for taking the time to provide feedback from your stay. The shuttle is a great resource for seeing several of San Diego's attractions. We hope to host you the next time your travels bring you to San Diego.
What a great place! The rooms are really clean and spacious. The bathrooms are small but very well maintained. The breakfast area was the nicest I have ever experienced in a hotel that offers free breakfast. It was fully stocked with a variety of choices....More
1 Thank pacermsh
Response from Angelica R, Loyalty and Guest Experience Champion at at Holiday Inn Express San Diego DowntownResponded 1 week ago
Thank you Pacermsh for your comments. I am happy that you enjoyed your stay. I personally love our central location.
The room was clean and pleasant. The hallways have a very old feel to them, though the lobby is nice and bright and new. One elevator was being upgraded so we often took the stairs, but the place felt like a bit of a maze...More
Response from Angelica R, Loyalty and Guest Experience Champion at Holiday Inn Express San Diego DowntownResponded 28 September 2017
KDub43 Thank you for your review. We will are working with management to getting better permanent signage. We apologize that you felt that you were lost.
US$96 - US$289 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#73 Family Hotel in San Diego
Non-Smoking Rooms ,
Number of rooms
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Response from Angelica R | Property representative |
Yes we do have a complimentary shuttle to and from the cruise ship terminal We recommend that you reserve the shuttle the morning before you depart. It runs from 5am to 9:30 pm and we have times available ever 30 mins. For... More
Yes we do have a complimentary shuttle to and from the cruise ship terminal We recommend that you reserve the shuttle the morning before you depart. It runs from 5am to 9:30 pm and we have times available ever 30 mins. For pick ups just call the hotel and we dispatch the shuttle.