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Holiday Inn Express San Diego Downtown

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Holiday Inn Express San Diego Downtown
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669 Reviews from our TripAdvisor Community

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Showing 591: English reviews
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Karlstad, Sweden
Reviewed 2 days ago NEWvia mobile

I stayed there for three nights for business luckily I only had to be there for two. The whole hotel is a building site whit a lot of noice. I am not joking my room literally were shaking when the where working during the day. It's really unbelievable that they did not close the hotel during the renovator or at...

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Helpful?
Thank Henrik Z
Reviewed 1 week ago via mobile

We stayed here for 5 nights. It's a lovely clean hotel. We had a lovely big room just behind reception. The free shuttle to the promenade was really useful. The breakfasts were really good and plentiful. What we enjoyed as well was the complementary happy hour, with wine,beer and soft drinks. The first time we've had free drinks,excellent way to...

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Thank Michael G
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for taking the time to provide feedback about your stay. The complimentary happy hour is a great chance for us to develop the personal connection with each guest and gives you the opportunity to meet our management team is a relaxed atmosphere. We look forward to welcoming you back the next time your travels bring you to San...

Scottsdale, Arizona
Reviewed 1 week ago

The hotel is in a great location and is easily accessible from nearby highways. There was some extensive rehabilitation work in progress - this was clearly an older hotel that needed work. The room/decor was "modern" (not my style). The room was clean and as expected. However, the A/C had not been set prior to our arrival and the air...

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Helpful?
Thank RTCoventry
Angelica R, LOyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for your review about your stay with us. The elevator is very so we are counting down until the new elevator installation is complete so we have a faster elevator. I apologize about no one being there for the happy hour and will look into it. Once again thank you for your feedback.

United Kingdom
Reviewed 2 weeks ago

Good location; very easy stroll downhill to downtown and the Gaslamp Quarter, and around 30 mins walk to the harbour. The location is probably one of its strongest points. The car/taxi entrance is on 7th Avenue (one-way system - drive uphill on this avenue). If driving your own car or a hire car, you can pull in to the areas...

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Helpful?
Thank EricBzr
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you so much for your recent visit to the Holiday Inn Express San Diego - Downtown! On behalf of the Management team, I'd like to thoroughly apologize for not exceeding your expectations! Your complete satisfaction, comfort and enjoyment during your stay is our primary objective. We apologize again that you did not fully receive the experience that you deserved....

Plainfield, Illinois
Reviewed 2 weeks ago

This hotel was located in the heart of downtown and was within walking distance to Little Italy and the Gaslamp area. A bit smaller Hotel but Great Location!! Parking was inside and convenient. The hotel itself was undergoing construction but did not disturb us at all. It was very clean and comfortable. The beds were very comfy. They had a...

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Thank stafford6216
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for taking the time to respond with a Trip Advisor survey about your recent stay at the Holiday Inn Express Downtown San Diego. We are so glad you enjoyed our quaint, historic hotel. My Management Team and I will continue to work hard and strive for our guest’s ultimate satisfaction. We hope to be able to host you...

Chicago
Reviewed 4 weeks ago

This place was great. It was exactly what we were looking for. The room was clean and comfortable. It was in a great location, walking distance to plenty of things. We walked to Gaslamp, and to the Amtrack station. We biked to Balboa park (up hill, not an easy ride). There was free wifi. Plus it was reasonably priced. There...

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Thank Firefanne
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you so much for the great review about your stay at the Holiday Inn Express San Diego – Downtown. We truly appreciate your gracious comments. We are so glad you enjoyed our quaint, historic hotel. We certainly value your loyalty and patronage. My Management Team and I will continue to work hard and strive for our guest’s ultimate satisfaction.

Reviewed 14 February 2017

I stayed at the Holiday Inn Express with my sister for 3 nights at the end of January. Yes, the hotel is currently undergoing some construction; however, we did not find that there an noise issues, or problems with the elevator. It wasn’t the fastest elevator, but it wasn’t a bad wait either. The customer service at this hotel was...

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1Thank JillyBean7777
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for taking the time to provide us with a review of your stay. We look forward to hosting you the next time your travels bring to San Diego.

Cannock, United Kingdom
Reviewed 4 February 2017 via mobile

Night person extremely rude - really needed to learn customer service. Hotel itself a real disappointment- nowhere near the gas lamp district despite false info on web and misinformation from staff. Avoid like the plague - I'm a platinum gold member so have an idea what I'm talking about.

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1Thank Els_1977
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services.

Reviewed 2 February 2017

It is currently being remodeled and showing good signs off a huge improvement. I am not sure if all the rooms are done but mine on the second floor was fresh. Very clean and new as it should. Had a fresh smell of paint. Hallways still needing work. No working interfered with my stay. Very friendly staff.

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1Thank Tommy S
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for taking the time to provide us with feedback about your stay. We are happy to hear that the remodeling did not interfere with your stay. We look forward to hosting you again.

San Diego, California
Reviewed 29 January 2017

My wife and I recently had the misfortune of spending a night here. The hotel and parking structures are both under renovation. We weren't told that and the prices weren't discounted. When we arrived, only two of the three elevators worked (and one only served the garage). Signage on our floor directed us to our room just the off the...

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Thank jwd1212
Angelica R, Loyalty Champion at Holiday Inn Express San Diego Downtown, responded to this review

Thank you for taking the time to provide us with a review of your stay. We understand and apologize for the inconvenience caused by the construction. Yes the construction workers need to be more careful and we will speak to the foreman. Thank you for bring this to our attention We hope for the opportunity to make this up to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
It is our pleasure to welcome you to the newly renovated Holiday Inn Express San Diego Downtown. This 100% non-smoking hotel is perfectly situated in the heart of America s finest city. San Diego s most popular attractions are within minutes. With our staff's dedication to customer service, the San Diego Holiday Inn Express is a popular choice amongst all visitors.The hotel is within walking distance to the Gaslamp Quarter. For your convenience, take our free shuttle to the San Diego Zoo, Balboa Park, Cruise Ship Terminal, and the San Diego Airport. Enjoy our complimentary hot new breakfast bar featuring fluffy scrambled eggs or cheese omelets, bacon, sausage patties, flaky biscuits, and sausage gravy. The hotel offers free WiFi Internet access, refrigerators in all rooms, and a free business center with three dedicated computers. The hotel is two blocks from the San Diego Trolley which will take you to Qualcomm Stadium in less than 10 minutes. ... more   less 

Additional Information about Holiday Inn Express San Diego Downtown

Address: 1430 7th Ave, San Diego, CA 92101-2815
Region: United States > California > San Diego
Price Range: $195 - $435 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express San Diego Downtown 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Holiday Inn Express San Diego Downtown Hotel San Diego
Holiday Inn San Diego
San Diego Holiday Inn
Hotel Style:
#73 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express San Diego Downtown staff and other travellers.
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Questions? Get answers from Holiday Inn Express San Diego Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Elevator is very slow, ask for a lower level floor”
 of 5 bubbles 836laceyd, 2 Jan 2017 | Read review
“There aree some rooms with Balcony”
 of 5 bubbles mikeg755, 30 Nov 2016 | Read review
“We are IHG Platinum Elite,we asked for upgrade and got room with balcony. I suggest asking for one that faces the 6th st side of hotel.”
 of 5 bubbles justmaryp, 12 Oct 2016 | Read review
“City view was nice on the balcony.”
 of 5 bubbles AnnetteV526, 30 Sep 2016 | Read review
“A room facing the street lets you sit out and watch the world go by but is a bit noisy. The other option is the rooms overlooking the pool”
 of 5 bubbles LorraineMore, 28 Sep 2016 | Read review
5 of 5