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Best Western Plus Hacienda Hotel Old Town

Booking.comUS$129*
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#72 of 279 Hotels in San Diego
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Best Western Plus Hacienda Hotel Old Town
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1,806 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Plus Hacienda Hotel Old Town
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Showing 1,712: English reviews
Portsmouth, United States
Reviewed 12 March 2016

The hotel staff was awesome. They were there to assist with anything that came up during my 10 week stay. The bar staff treated us like we were from the local residence. Nice atmosphere throughout the hotel property.

Review collected in partnership with Best Western
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Helpful?
Thank John F
Salem, Oregon
Reviewed 6 March 2016

The staff was more than helpful, having arrived early. We got a king mini-suite early, with extra windows since it was on the end. I was aware of the ambient noise and maze like layout, so this was not an issue for us. We did not drive because of the location, so the parking charges were not an issue. The...

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Thank paulafranklin
Visalia, California
Reviewed 6 March 2016

We have stayed here before and it was nice. But this time we were very disappointed. When we got ready to go to bed it was late and as we opened the bed we found hair on the sheets. My husband called in the morning and asked to have them changed but sadly the next night the sheets were still...

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Thank bufflohyde
San Jose, California
Reviewed 5 March 2016

I just held my annual sales team meeting for 16 at the Hacienda. The property is spread out over several buildings with staircases (and elevators) throughout. The Spanish style with plants, courtyards, and fountains was really lovely and my team thoroughly enjoyed staying there. The hotel rooms are a bit dated but they were busy making upgrades. Bed was comfortable....

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Helpful?
Thank kathytuzzi
San Diego, United States
Reviewed 29 February 2016

I felt that we were given a room way by the far end corner by the laundry room, because I received it off my points. I was not pleased with other guest washing at 7 am or so on a Sunday morning and then wait outside the window for the clothes and talk outside our door and window. Felt my...

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Thank Noreen D
Mobile, United States
Reviewed 29 February 2016

Don't stay in building 7. You will be woken up at all hours of the night by garbage and delivery trucks. The iron didn't work properly, it dumps water out all over your clothes. The ac wouldn't turn on for awhile, at one point I was sweating. We moved to building 5 after the first night. Additional problems occurred. I...

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1Thank David T
Toronto, Ontario, Canada
Reviewed 27 February 2016

We were sent here by a tourist information person at Balboa Park. She highly recommended this hotel and the adjoining restaurant. Both were terrible. The rooms were not clean, needed repairs and new furniture. You couldn't sit on the sofa without sliding off. The train went by every half hour at night blowing it's whistle. One of our rooms was...

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Thank linda3456877
Oceanside, CA, United States
Reviewed 27 February 2016

We opted to spend a couple of nights in San Diego to facilitate going to a college basketball game. It was a great decision. We arrived about 3 p.m. Our room was ready. It was a super king. As you entered, there was a small living room office area. Down the hall, a small bathroom and then the bedroom area....

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1Thank Allan C
Leonardtown, United States
Reviewed 27 February 2016

Easy walk to Old Town San Diego. Offers Breakfast and Dinner for free! Outstanding property with great views. Bathrooms are little dated. Rooms are clean and neat. GREAT STAFF! Stayed for business, would gladly stay for personal vacation. Close to interstates to easily get where ever you destination is.

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Thank Sean B
Long Beach, United States
Reviewed 26 February 2016

The exterior looks just fine, and so does the lobby. But the rooms have really disgusting old satiny-material bed spreads, the beds a lumpy and the showers are ancient. NOTE: This hotel is right nearby a commuter train line. The trains run all day and night. They BLAIR their horns throughout the night, every hour on the hour. It does...

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1Thank Tim H

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Best Western Plus Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Region: United States > California > San Diego > Old Town
Price Range: $192 - $445 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
TripAdvisor is proud to partner with Best Western, Expedia, Booking.com, Hotwire, Orbitz, Priceline, Hotels.com, Cancelon, Cheap Tickets, getaroom.com, TripOnline SA, HotelsClick and HotelQuickly so you can book your Best Western Plus Hacienda Hotel Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western
Hotel Style:
#72 Romantic Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Hacienda Hotel Old Town staff and other travellers.
21 questions
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Sacramento, California
over a year ago
Los Angeles, California
Falls of Rough, Kentucky

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Questions? Get answers from Best Western Plus Hacienda Hotel Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Plan on walking up and down to your room.”
martymor84, 20 May 2017 | Read review
“All rooms are great”
ErickJ731, 17 May 2017 | Read review
“804 faces Hanley St Parking lot & Tequila Factory Restaurant.”
LaniW749, 16 May 2017 | Read review
“The higher rooms in Buildings 5 & 6 seem to be quieter!”
Mirlini, 7 May 2017 | Read review
“Get a room higher up on the property for the best views. Amazing views from the restaurant attached to the hotel.”
clmatthe05, 5 May 2017 | Read review
5 of 5
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US$129* /night
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Prices are for 1 room, 2 adults
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