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BEST WESTERN PLUS Island Palms Hotel & Marina

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#22 of 279 Hotels in San Diego
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Island Palms Hotel & Marina
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3,357 Reviews from our TripAdvisor Community

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Showing 3,054: English reviews
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Bellingham, WA
Reviewed yesterday NEW

Nice location on a spit with a marina. Breakfast costs extra. Not a lot of insulation between floors. Standard motel fare. Clean, comfortable.. Friendly and helpful staff. Parking can be tight. Nice walking area across the street.

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Helpful?
Thank BellinghamQuilter
Kalamazoo, Michigan
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I was in charge of planning a regional sales meeting for a group of 66 (all from the west of the Mississippi, and a few from Michigan). I found the Island Palms through TripAdvisor and chose them based on the ratings. I couldn't be more pleased with the choice! First, the location is beautiful, surrounded by the bay I couldn't...

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Helpful?
1Thank Annie B
About Hotel's Favourite Review
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Dear Annie, Everyone at our hotel is thrilled knowing you and your group had such a wonderful experience with us! We couldn't be happier to hear that all the attendees truly enjoyed our rooms, catering and location on the water. It's especially nice knowing you found all our staff to be so friendly and helpful. Thanks so much for your...

Reviewed yesterday NEWvia mobile

We booked the deluxe king with view and were given a room on the third floor with a wonderful view of the marina. Lovely room and very spacious, great bathroom and shower. Easy to get into San Diego from here calling for a ride. It was our anniversary and we were given a bottle of champagne and chocolate covered strawberries.......

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Helpful?
1Thank Manta_rays
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your review! I'm so glad to know you really enjoyed your room as well as the wonderful marina view. We're delighted we could be a part of your anniversary celebration and thank you for choosing to celebrate this special occasion with us! We can't wait to welcome you back again. Spencer Priest Front Desk Supervisor (619) 222-0561

San Diego, California
Reviewed 2 days ago NEW

Staff at the front desk were incredible. Could NOT ask for more. Happy to upgrade room and throughout our stay, the entire staff could not do enough. We will be back. One thing I would say is that the pool area does get a little busy but that is likely dependent on the time of year you visit.

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Helpful?
1Thank kayleighdeacon
Sheridan, Wyoming
Reviewed 3 days ago NEWvia mobile

I have stayed here twice and would do so again and again! Our room was on the beach side and we enjoyed the view from our little balcony very much. The marina side is also very cool, especially at night. The bar is small but the locals were very friendly and the restaurant was exceptional. Great value!

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1Thank H6812PEmelissah
West Hills, ca
Reviewed 4 days ago NEW

We spent 1 night here, picked because of location. Room was very small, downstairs next to wooden staircase. Very noisy, air conditioner didn't work properly, would not stay here again. We were too tired to call and complain, I think this was probably the worst room in the hotel. I booked through Expedia and maybe that's why we were put...

Review collected in partnership with Best Western
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Helpful?
Thank Bonz52
Spencer P, Front Desk Supervisor at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thanks so much for sharing your feedback. I'm so sorry to read that you didn't have a great experience and that your air conditioner didn't work well. I found your reservation and our maintenance staff has addressed this issue; I sincerely apologize it was not noticed and addressed prior to your arrival. I want to assure you we do not...

Dutchess County, NY
Reviewed 5 days ago NEW

This was our last night of a 8 day trip from Portland, OR to San Diego. We were visiting family and stayed a little longer than we anticipated. When we checked in we were pleasantly surprised that they upgraded our room to a suite. It was like heaven! The bed was super fabulous, the linens were clean, the review was...

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2Thank Bill2601
Altoona, United States
Reviewed 6 days ago NEW

Excellent experience at the hotel and on Shelter Island. We arrived and checked in late, so did not imagine the views we were about to wake up to. Our room was in Casa Marina which faced the beautiful Kona Kai Marina area. Pretty amazing to wake up and see this...then walk along the path to the main lobby building for...

Review collected in partnership with Best Western
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2Thank jefftW6320NJ
Wellington
Reviewed 1 week ago via mobile

The room was fantastic the view was beautiful. The employees was excellent. I are planning to go back next. year. . The men at the reservations desk .I asked if we could upgrade . He figured out how to move us to a fantastic room..we will go back there

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2Thank Paulette P
Brooklyn Park, Minnesota
Reviewed 1 week ago

I have stayed at Island Palms a number of times. The rooms are quite comfortable...even the smaller ones. The location provides easy access to the marinas and yacht clubs of Shelter Island. Very pleasant staff. I will stay again.

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2Thank dtsebastian

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 

Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105
Region: United States > California > San Diego
Price Range: $203 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
Number of rooms: 227
Reservation Options:
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and other travellers.
98 questions
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Questions? Get answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms with a view of the harbor are preferred.”
 of 5 bubbles dtsebastian, 15 Mar 2017 | Read review
“Ask for a first floor room with patio onto the marina and pool”
 of 5 bubbles dunera, 13 Mar 2017 | Read review
“Loved the Marina view!”
 of 5 bubbles HRCinder, 12 Mar 2017 | Read review
“Marina views!”
 of 5 bubbles LibyAH, 8 Mar 2017 | Read review
“Stay in one of the third floor bay view rooms for great boat watching etc”
 of 5 bubbles 517charlesw, 8 Mar 2017 | Read review
5 of 5