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BEST WESTERN PLUS Island Palms Hotel & Marina

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#21 of 279 Hotels in San Diego
Certificate of Excellence
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1 room 2 adults 0 children
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BEST WESTERN PLUS Island Palms Hotel & Marina
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3,361 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Island Palms Hotel & Marina
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Showing 3,058: English reviews
Orange County, California
Reviewed 30 January 2015

EVERYONE was friendly, gracious, went out of their way to be helpful. When I got locked out of my room, they drove me back in the golf cart and then walked me to my room to make sure the new keys would work. When the new keycard did not work the assistant noticed that the my daughter had put the...

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1Thank Allison v
Salinas, California
Reviewed 29 January 2015 via mobile

Our room faced the water and the city of San Diego. I watched the boats go past and the people walk through the park across the street. The bed was comfortable and the room was very clean and quiet. Can't wait to return!

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1Thank Frances S
Mill Creek, Washington
Reviewed 28 January 2015

Great views of downtown San Diego, North Island, and Point Loma. Shelter Island marina is on the North side of the hotel and Shoreline Park and the North San Diego Bay is across the street. Lots of good places to eat, great place for walkers/joggers. The hotel offers free bikes for guests. Easy access to most any San Diego attraction...

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Thank PNWTony
Portsmouth, New Hampshire, United States
Reviewed 27 January 2015

This hotel was very convenient to Zoo and airport without getting into downtown traffic. The views were beautiful. We did not use the pools but they looked lovely. The restaurant is a lovely setting, but the service is a bit slow. However, when we mentioned in the morning that we were in a hurry after waiting a long time for...

Review collected in partnership with Best Western
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Thank Linda B
David C, Director of Guest Services at BEST WESTERN PLUS Island Palms Hotel & Marina, responded to this review

Thank you for your review and I sincerely apologize for the less than ideal experience. I understand how a dirty room can make for an uncomfortable experience and how this can affect the quality of your stay. It is our duty to ensure that your room is thoroughly cleaned and prepared prior to your arrival. I have spoken with our...

vina, United States
Reviewed 26 January 2015

great hotel. good location. All services were as promised. I will come back again. The staff went out of their way to accommodate my every need. I needed an ADA accessible room that is wheelchair accessible. The room was very accessible with a roll-in-shower and large bathroom.

Review collected in partnership with Best Western
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1Thank Jackie F
Kirkland, WA, United States
Reviewed 26 January 2015

Our room was fantastic... corner with water view all around, right on the marina. Top floor and complimentary bottle of wine for my birthday! Quiet area with lovely amenities... 2 pools and 2 hot tubs, open until 11pm! Great place to watch the sunset.

Review collected in partnership with Best Western
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2Thank Leslie S
Jensen Beach, Florida
Reviewed 25 January 2015

From the time I arrived till the time I checked out, the customer experience was high quality. I found the buildings and room in very good condition. I had dinner at the hotel restaurant and it was an amazing meal, if you like beef I strongly recommend the roast beef meal. Right across the street is a nice walk along...

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1Thank Sean H
Reviewed 25 January 2015

The Best Western Plus Island Palms Hotel is always our go-to place of choice when in San Diego. We love the Shelter Island location. The value is exception, but they recently started charging for parking which is very disappointing. The level of customer service is always above and beyond expectations.

Review collected in partnership with Best Western
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1Thank Cheri M
Los Angeles, California
Reviewed 24 January 2015

There are several things I enjoy about this hotel. We have stayed in all 3 buildings in the hotel and we prefer the Casa del Mar even though it doesn't have an elevator. The rooms are clean, spacious have large flat screen tv's, mini fridge and a balcony overlooking the marina. They also have 2 pools and a restaurant. The...

Review collected in partnership with Best Western
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3Thank len2011
Lake Arrowhead, California
Reviewed 22 January 2015

Just finished staying a week at the Island Palms for a business meeting. What a great property. The rooms were comfortable and clean, the food was outstanding and the staff was always friendly and helpful. Vacation or business, this is the place to stay on Shelter Island.

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1Thank Kiwimelon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Restaurant
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 

Additional Information about BEST WESTERN PLUS Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105
Region: United States > California > San Diego
Price Range: $202 - $391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Island Palms Hotel & Marina 3*
Number of rooms: 227
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and other travellers.
98 questions
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Questions? Get answers from BEST WESTERN PLUS Island Palms Hotel & Marina staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I don't think you can go wrong here”
 of 5 bubbles 13Fog13, 29 Mar 2017 | Read review
“Not sure where a good room with less noise would be!”
 of 5 bubbles charitys284, 26 Mar 2017 | Read review
“Rooms with a view of the harbor are preferred.”
 of 5 bubbles dtsebastian, 15 Mar 2017 | Read review
“Ask for a first floor room with patio onto the marina and pool”
 of 5 bubbles dunera, 13 Mar 2017 | Read review
“Loved the Marina view!”
 of 5 bubbles HRCinder, 12 Mar 2017 | Read review
5 of 5