First time visiting the catamaran! To say the very least, we had a great time. The location is beautiful, the staff was extremely friendly and welcoming, and the food was delicious. Our wonderful server Melissa, who was incredibly attentive to us the entire time and provided some excellent food choices, certainly made this visit extra special. Overall, the the whole experience was great from beginning to end. We will most definitely visit again :))
Except for the last two, really hard, years, we have stayed here every year for our family vacation. The hotel is absolutely fantastic, perfectly located , and the customer service is exceptional. One employee in particular, Diante, went above and beyond to ensure our return stay was especially fabulous! He is a joy to talk to, was super informative, and is a tremendous asset to The Catamaran.
I would love to say that Melissa’s service made my trip to California even better. Her customer service was outstanding. She was very attentive and knew the menu front to back. I will be visiting the restaurant again.
Freddy loaded all our belongings and rolled them all the way to the 8th floor of the tower. My girlfriend met him at the elevator to tell them she wanted to ask about changing rooms. Freddy took the cart back to the front lobby, waited to change rooms and took the cart to the new room. All with a smile and making my girlfriend laugh. She was so grateful for his kindness! Kudos to Freddy!
We checked in thinking we had a bay view, but the reservation was incorrect. When asking the front desk,Hannah was very helpful and kind. We changed to one of the newly renovated rooms. The balcony looks over the pond. The room was really fresh! I appreciate her taking the time. Im very anxious about asking for changes. Hannah was excellent. Thank you!
Diante was extremely helpful in my reservation planning! Ask for him! He helped me through navigating the process of reserving my room and was extremely thorough and helpful in what I requested. Very helpful!
Such a fun and friendly hotel. Can walk directly across the street to Pacific Beach and take advantage of all of the shops and restaurants. Hotel is located directly on Mission Bay where you can go for a great walk or run. Staff is very friendly and the hotel is finishing a renovation of their guest rooms.
Had to come in early, had issues with car and family was stressed…. Randy, Ryan, and Jenny saved the day!!! Made room ready early, moved our room, got us poolside and umbrellas. Huge thanks to them. Can’t wait to come back!
I am local in San Diego and whenever I want a "staycation" even for one night I go to Catamaran. It's absolutely beautiful. Ryan was amazing at the front desk. She made it really easy to upgrade the room. She really knows how to take care of guests! We had a problem with the shower and it was fixed immediately. What else can I say. San Diego is the best! Thank you Ryan!
Renee helped my reschedule my trip. I need to cancel and book another date. She was wonderful. Very nice and efficient. Thank you! I had really cut it close to the 72 hour cancellation time, but she assured me I was in the time frame and we could cancel and easily rebook for a later date. Thank you!!
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing