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Courtyard San Diego Sorrento Valley

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Courtyard San Diego Sorrento Valley
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195 Reviews from our TripAdvisor Community

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Showing 188: English reviews
Amerikaner im Schweiz
Level Contributor
93 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed yesterday NEW via mobile

Convenient to much of the north end of SD. Near La Jolla, Scripps, UCSD, UTC and truly ten minutes from center city in no traffic. The room was clean and comfortable. it is located in a pleasant office park, and it makes a great weekend accommodation due to the fact that the rates are relatively low compared to other Marriott... More 

Helpful?
Thank Abbadiani
Princeton, New Jersey, United States
Level Contributor
80 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 weeks ago

Just a few things: 1.) Toilet paper holder has recess for extra roll. It's not big enough so you have to take out the extra roll to rotate the roll. 2.) Bathroom door won't stay open. Need to use a trash can to prop it open, 3.) Toilet seat won't stay up. 4.) Maid left dirty towel on the floor.

Helpful?
Thank John V
Courtyard-Gen-Mgr, Front Office Manager at Courtyard San Diego Sorrento Valley, responded to this review

Thank you for taking the time to share your experience with us John V! We are very pleased to see that you found our staff helpful, and we will bring your concerns to our housekeeping and engineering teams to ensure these items are corrected moving forward. Thank you again for sharing your experience with us John V! We hope to... More 

Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 October 2016 via mobile

The hotel is very close to Qualcomm's main building and will be good choice of hotel if you are going to visit Qualcomm. There is a shopping plaza just on other side of the street and a lot of choices for restaurants.

Helpful?
Thank Jim W
Riverside, California
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 16 October 2016

We had a great stay at the Courtyard San Diego Sorrento Valley. It is conveniently located to Sea World (about 15 minutes away) and Point Loma. It seems further away than it really is. The location is in an industrial area (business buildings) so it was nice and quiet during our weekend stay. The bed was wonderful and I used... More 

Helpful?
Thank Elise J
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 1 October 2016 via mobile

Area is quiet however our room (3rd floor) was very smokey. I have allergies and this is not a place to stay if you are sensitive to smells or dust. They tried to move us but every room had a smokey musty smell. Marriott did not impress this time.

Helpful?
Thank Lissa M
Courtyard-Gen-Mgr, Front Office Manager at Courtyard San Diego Sorrento Valley, responded to this review

Thank you for taking the time to provide us with this valuable feedback Lissa M! We sincerely apologize for failing to meet your expectations. We will address your experience with our team and provide additional training to ensure our cleanliness standards are being met in every guestroom. Although we failed you on this occasion, we hope to have to the... More 

Bakersfield, California
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 27 September 2016 via mobile

Stayed in hotel after visiting San Diego. I liked the location just north of downtown. Very quiet. Room was modern with ice cold A/C. Drapes allowed blackout from light. Room was spacious and had nice balcony. Staff was prompt & professional for check inn & out. I did not try the small bar & restaurant located in lobby. But I... More 

Helpful?
Thank otev915
san diego,ca
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 19 September 2016

The staff, new remodeled rooms, and location were great but the sewer gasses accumulating in the bathroom, Room 108 were beyond awful. If we left the door open it gassed the rooms and became intolerable. Notified the front desk Saturday morning at 9:30AM , they offered another room but said the engineer would be notified when he arrived. As we... More 

Helpful?
Thank wildanimalpark
Courtyard-Gen-Mgr, Front Office Manager at Courtyard San Diego Sorrento Valley, responded to this review

Thank you for taking the time to tell us about your experience wildanimalpark! We sincerely apologize for not addressing the ventilation concern you made our staff aware of in a timely manner. We will ensure that our staff is retrained on the proper manner in which to handle these situations with special attention being paid to responding immediately and ensuring... More 

Level Contributor
81 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 22 August 2016

This hotel was a bastion of rest! We loved the quiet in our room. Also it was very clean and modern. The staff was very pleasant and accommodated to all our needs! It was close enough to La Jolla to enjoy! We never got to use the pool or the bistro, but we had already planned so many activities beforehand... More 

Helpful?
Thank Michael A
1 review
Reviewed 10 August 2016

I stayed for 3 nights with my family. We were "not" greeted by a probably disgruntled front desk clerk who did not even meet eyes while checking us in. First experience was horrible as room toilet had dump left! My wife screamed and we had to call house service immediately, manager was not apologetic at all. Service personal just cleaned... More 

Helpful?
Thank S K
Courtyard-Gen-Mgr, Front Office Manager at Courtyard San Diego Sorrento Valley, responded to this review

Thank you for taking the time to tell us about your experience S K. First, we sincerely apologize for your experience during your recent stay. What you've described is well below the standards we expect from our staff and no guest should ever have this experience with us. Secondly, please contact us directly so that we can we can determine... More 

Beijing, China
Level Contributor
53 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 29 July 2016

The hotel is near the expressway # 805, and far from downtown. So it is not a good choice for vacation. The headquarter of Qualcomm is nearby, so it is rather convenient if the purpose is business meeting with Qualcomm :-) The room is quite simple, but clean. Housekeeping everyday. There is a beautiful pool in the hotel. Parking is... More 

Helpful?
Thank CatSkunk

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard Sorrento Mesa Hotel provides unparalleled service and a broad range of amenities to make every stay exceptional. Guests at this hotel near UC San Diego can spread out and relax in our over-sized rooms, which feature luxurious bedding, a large well-lit work desk, and free high-speed internet. A new state-of-the-art lobby offers flexible work spaces, free Wi-Fi, and easy access to the latest news, weather and airport conditions via our GoBoard. The highlight of our new lobby experience is The Bistro - Eat. Drink. Connect., which provides guests with healthy food and beverage offerings in the morning and evening dinner service with cocktails. Enjoy a convenient Sorrento Valley hotel located minutes from Sea World, UC San Diego (UCSD), Miramar Air Station, San Diego Zoo and Safari Park, Del Mar Race Track and Torrey Pines Golf Course. Relax after an event filled day in our outdoor pool, whirlpool and exercise room. At the Courtyard Sorrento Mesa hotel near UCSD, it's a new stay. ... more   less 

Additional Information about Courtyard San Diego Sorrento Valley

Address: 9650 Scranton Road, San Diego, CA 92121 (Formerly Courtyard San Diego Sorrento Mesa/La Jolla)
Region: United States > California > San Diego
Price Range: $162 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Diego Sorrento Valley 3*
Number of rooms: 149
Reservation Options:
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Also Known As:
Courtyard By Marriott San Diego Sorrento Mesa/La Jolla Hotel San Diego
Courtyard San Diego
San Diego Courtyard
San Diego Marriott
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Questions & Answers

Questions? Get answers from Courtyard San Diego Sorrento Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“133 is directly next to the back door and the parking lot - there is a lot of traffic.”
 of 5 bubbles 125elisej, 16 Oct 2016 | Read review
“Do not stay in Room 108, who knows when the sewer gas accumulation will be fixed”
 of 5 bubbles wildanimalpark, 19 Sep 2016 | Read review
“third floor”
 of 5 bubbles michaelaM7103IC, 22 Aug 2016 | Read review
“1st floor rooms have patio with walk out access to courtyard/pool; second floor and higher have balconies with small seating area.”
 of 5 bubbles jackieb572, 20 May 2016 | Read review
“There is a freeway nearby so ask for a courtyard facing room”
 of 5 bubbles Weatherford_Wanderer, 11 May 2016 | Read review
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