We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Hotel San Diego - Mission Valley

Show Prices
#166 of 279 Hotels in San Diego
GreenLeadersPlatinum level
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Crowne Plaza Hotel San Diego - Mission Valley
View Map
{"widget":{"name":"ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

928 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 868: English reviews
Start your review of Crowne Plaza Hotel San Diego - Mission Valley
 Click to rate
Reviewed 2 days ago NEWvia mobile

To the skills USA conference we were put in this hotel as an overflow hotel. Never once did I feel like we were and "add on". Yes the hotel is showing age. So are you. It is clean (ladies did a great job cleaning up after us!) and I felt safe with letting my students out on the grounds (always...

 Report
Helpful?
Thank bigbillb
Timbuktu, Mali
Reviewed 6 days ago NEW

Verry slow check-in. Only 1 person during peak check-in hours, plus 1 for VIPs. Room is very nice. Friendly staff. Rooms are separate from lobby and there's no way to go from lobby or rooms to convention center without going outside. Not a problem unless weather or dressed up. Dining room service was terribly slow and food not so good....

 Report
Helpful?
Thank aliciapowers
Swanley, United Kingdom
Reviewed 1 week ago NEWvia mobile

Hotel is fine, although rooms are a little dated but are clean. Pool is nice. Food in bar was ok and not bad value. Only negative point was the paid parking - not justified in my view given location of hotel.

 Report
Helpful?
1Thank Mark P
Management response:

Dear Mark P., Thank you for staying at the Crowne Plaza San Diego-Mission Valley and for taking the time to review our hotel. We are so glad to see that you enjoyed our hotel and look forward to serving you in the future.

Reviewed 1 week ago via mobile

Great place. A little out of town but the free shuttle service rectified this. The rooms adequate and beds lovely and comfortable. The sushi bar and Bar area good too The grounds lovely and despite being quite close to busy road was quiet and restful

 Report
Helpful?
Thank Pauline D
Management response:

Dear Pauline D, Thank you for spending your birthday with us! We are so happy to see that you enjoyed your stay. We are glad that you found our rooms comfortable, the sushi bar was good and that you found our ground to be lovely. Please visit us again soon, we would love to serve you in the future.

California's Wine Coast Country, California
Reviewed 1 week ago

I took my grandson and daughter-in-law to San Diego for a visit to the zoo. Because I am an IHC member, I chose the Crown Plaza. I doubt that I will return. First, the front desk was understaffed each time I had to visit. Waiting in line was the norm and priority guests were actually not priority guests. When I...

 Report
Helpful?
Thank malibuleo
Management response:

Dear malibulelo, Thank you for staying the Crowne Plaza San Diego-Mission Valley and for taking the time to review our hotel. I am so sorry to see that you did not thoroughly enjoy your stay and that it was a lack of service that was at fault. I will absolutely take your words into consideration as we look to the...

Airmyn, Goole, United Kingdom
Reviewed 1 week ago via mobile

The hotel was located just by the freeway one the outskirts of the town. The hotel offers a curtesy bus to old town and the zoo. We found all of the staff friendly and helpful. The room was comfortable and spacious for a family of 4, but it was noisy. I could hear the lift going all night long -...

 Report
Helpful?
Thank Rachel A
Guest S, Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Rachel A., Thank you for staying at the Crowne Plaza San Diego-Mission Valley and for taking the time to review our hotel. We are so happy to see that you enjoyed your stay with us and the amenities we offer. We are sorry to see, however, that you found your room to be quite noisy. Please let us know...

Reviewed 2 weeks ago

If I wasn't there to attend a Conference there is no way in hell I would have stayed at this hotel. The lobby is quite deceiving, as it's super nice. But the room. Oh the room.... 1. The dead bolt on our door looked like someone had kicked the door in. 2. Our bathroom door was so warped that it...

 Report
Helpful?
Thank Raggabug76
Guest S, Manager at Crowne Plaza Hotel San Diego - Mission Valley, responded to this review

Dear Raggabug76, Thank you for staying at the Crowne Plaza San Diego-Mission Valley and for taking the opportunity to review our hotel. We are so sorry to see that you did not enjoy your stay and that the proper service procedures were not provided in order to endure you had a better time. We do hope you will try our...

San Francisco, California
Reviewed 2 weeks ago

Hotel has Polynesian tropical theme which is relaxing and fun. Lots of waterfalls + trees make this an oasis in busy area. Staff were friendly and helpful. Shuttle drivers Kyron and Dave were great. Bed was comfortable. Towels and bathroom amenities good quality. Aromatherapy sleep gift set was a nice touch. Hotel does need a refresh; however, I understand it...

 Report
Helpful?
Thank AngelaWandering
Houston, Texas
Reviewed 2 weeks ago via mobile

Clean and friendly hotel in San Diego. The staff were constantly checking to make sure everything was okay via text message. There is a great Sushi bar in the lobby. The breakfast could be better. An omelette station will be a great addition.

 Report
Helpful?
Thank pivonye
Management response:

Dear pivonye, Thank you for staying at the Crowne Plaza San Diego-Mission Valley and for taking the time to write such an awesome review. We are so happy to see that you enjoyed your stay. We are glad to hear that you enjoy our new text messaging service and our sushi bar. We look forward to serving you again in...

A TripAdvisor Member
Level Contributor
3 reviews
2 helpful votes
Reviewed 3 weeks ago via mobile

Do not stay here. The staff, management and upkeep is much worse than a Motel 6 or other similar place. Do not be fooled by priceline "deals..." u get what u pay for. More than half their staff is in training and the existing staff can't get other jobs anywhere else due to their incompetence and condescending attitudes. Vanessa cannot...

 Report
Helpful?
1Thank A TripAdvisor Member
Management response:

Thank you for staying at the Crowne Plaza San Diego-Mission Valley and for taking the opportunity in reviewing our hotel. I am so sorry to see this awful stay you had while you were here and I am embarrassed by the lack of service that you were treated with. Please be assured that all your complaints will absolutely be addressed...

721 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (220)
Viewed
Room/Suite (51)
Viewed
Hotel & Grounds (48)
Viewed
Pool/Beach Area (23)
Viewed
View from Room (17)
Viewed
Bathroom (18)
Viewed
Dining (5)
Viewed
Other (58)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (458)
Viewed
Amenities (9)
Viewed
Double Queen Room (51)
Viewed
Double Queen Room with Pool View (62)
Viewed
King Room (53)
Viewed
Lanai Suite (54)
Viewed
Leisure King Room (37)
Viewed
Pool (24)
Viewed
Dining (23)
Viewed
The Hotel (88)
Viewed
Tower Parlor Suite (57)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (43)
Viewed
Hotel & Grounds (5)
Viewed
Pool/Beach Area (2)
Viewed
Room/Suite (21)
Viewed
Business Centre/Function Rooms (5)
Viewed
Dining (2)
Viewed
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these San Diego hotels
Mission Valley / Hotel Circle
Handlery Hotel San Diego
Handlery Hotel San Diego
#96 of 279 in San Diego
1,171 reviews
Mission Valley / Hotel Circle
Holiday Inn Express & Suites Hotel Circle - San Diego
Mission Valley / Hotel Circle
Courtyard San Diego Mission Valley/Hotel Circle
Show Prices
Show Prices
Show Prices
Mission Valley / Hotel Circle
Comfort Inn & Suites Zoo / SeaWorld Area
Mission Valley / Hotel Circle
Sheraton Mission Valley San Diego Hotel
Mission Valley / Hotel Circle
DoubleTree by Hilton Hotel San Diego - Hotel Circle
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
San Diego Hotel Offers a Tropical Oasis Welcome to the San Diego Crowne Plaza Hotel located in the heart of Mission Valley. Our affordable luxury hotel is just minutes from the San Diego International Airport (SAN)and near many of Southern California's most popular attractions. Families lodging at our choice San Diego hotel can enjoy convenient access to many of California's best attractions, including the world-renowned San Diego Zoo, Balboa Park, Sea World and the gorgeous Pacific Ocean beaches. Our upscale hotel in San Diego, CA provides business travelers with quick access to many area businesses, such as the San Diego University of Integrative Studies, the University of San Diego, the UCSD Medical Center and the Scripps Mercy Hospital. Guests lodging at our luxurious San Diego accommodations can take advantage of our hotel's premium meeting facilities. With 26,000 square feet of flexible meeting space, endless room style arrangements and catering services available, our San Diego hotel can accommodate meetings and events of all sizes and types. During your stay at our hotel near the San Diego Zoo, you can relax in a tropical paradise. Lounge by the outdoor pool while listening to the soothing sounds of the outdoor waterfall, or enjoy fresh sushi at the Islands Sushi & Pupu Bar. Book your reservation today and see why our Crowne Plaza is among the finest San Diego hotels. ... more   less 

Additional Information about Crowne Plaza Hotel San Diego - Mission Valley

Address: 2270 Hotel Circle North, San Diego, CA 92108 (Formerly "Red Lion Hanalei Hotel")
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range: $161 - $338 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Hotel San Diego - Mission Valley 3.5*
Number of rooms: 417
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Hotels.com, Hotwire, Orbitz, Travelocity, Priceline, TripOnline SA and getaroom.com so you can book your Crowne Plaza Hotel San Diego - Mission Valley reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Mission Valley
Crowne Plaza San Diego
Hotel Style:
#4 Green Hotel in San Diego
#28 Spa Hotel in San Diego
#88 Business Hotel in San Diego
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Hotel San Diego - Mission Valley staff and other travellers.
8 questions
Ask a question
Oahu, Hawaii
5 months ago
Tampa, Florida
Seattle
over a year ago

See all questions (8)

Questions? Get answers from Crowne Plaza Hotel San Diego - Mission Valley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor, pool side!”
aliciapowers, 19 Apr 2017 | Read review
“Be careful where the front desk decides to put you. Often you must drive to another location in the property to easily access your rooms.”
malibuleo, 15 Apr 2017 | Read review
“Back hotel unit rooms facing golf course are quieter”
Chuck49ers, 1 Apr 2017 | Read review
“Priority club members get free WIFI”
Y5320FXjorgem, 1 Apr 2017 | Read review
“Pick something with a pool view”
thomaspH1792DK, 31 Mar 2017 | Read review
5 of 5