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Sheraton Mission Valley San Diego Hotel

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758 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Mission Valley San Diego Hotel
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Showing 680: English reviews
Fullerton, Ca, USA
Reviewed 3 September 2013

Our 46th wedding anniversary was on September 2. Due to my wife's issues with a recent knee injury and it being the Labor Day weekend, we had originally just planned on staying home. However, her knee seemed to be responding somewhat to her physical therapy, so at the very last minute, I looked around for someplace close to spend a...

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Helpful?
1Thank JackR46
Sheraton M, Lobby Ambassador at Sheraton Mission Valley San Diego Hotel, responded to this review

JackR46, On behalf of the Sheraton Mission Valley San Diego Hotel, I would like to personally thank you for taking your time to review us so wonderfully. It was our absolute pleasure and honor to be able to take care of you and your wife during your stay and on such a wonderful occasion. We look forward to your return....

Redcar, United Kingdom
Reviewed 29 August 2013

We stayed here for three nights. The room was a good size. The pool and hot tub were good for relaxing at the end of the day. The reception stay were helpful. Internet access in your room is expensive, however there is free access in the lobby. The hotel is is a good location just of the freeway and has...

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Thank Robert C
Sheraton M, Lobby Ambassador at Sheraton Mission Valley San Diego Hotel, responded to this review

RobRedcar, Thank you so much for reviewing our hotel and we are so glad you had such a great stay. We look forward to having you stay with us again in the future.

Tamworth, United Kingdom
Reviewed 27 August 2013

Had a lovely stay at the Sheraton. Room was clean and comfortable. Staff friendly and helpful. Upon check in we had been given a room overlooking the freeway. Went to the staff and asked for a quieter room, they were so friendly and moved us right away. Had a lovely room at the back of the hotel which was a...

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Helpful?
Thank swinds
Sheraton M, Lobby Ambassador at Sheraton Mission Valley San Diego Hotel, responded to this review

Swinds, On behalf of the Sheraton Mission Valley, I just would like to thank you personally for writing such a wonderful review about our hotel. I'm glad you got to experience customer service at its best. We take great pride in our level of customer service as your loyalty is important to us. We look forward to seeing you in...

Calgary, Canada
Reviewed 24 August 2013

We used to always stay at this hotel but it started showing too much wear so we switched. We decided after reading some reviews to give it a try again. We showed up a little after noon and we were given a room right away, which we were so grateful for as one of our party wasn't feeling super. The...

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Thank kdb351
David Y, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

Thank you for taking the time to leave a review about your stay with us. We appreciate you returning back to see all the new changes we’ve been working on. We look forward to your next visit. Thank you again. Richard Knutson General Mananger .

San Francisco
Reviewed 23 August 2013

Checked in at 11pm. Went to room. Keys don't work. This always irks me. Go down to lobby and express frustration. Desk clerk apologizes and says confidently, "these will work this time or I'll quit." Go to my room. Nope. Keys don't work. Go back to lobby and tell him I'm dragging him up wi me this time. So he...

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Helpful?
1Thank mpolatin
David Y, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

First off, let me apologize for the inconvenience you experienced during your stay. This is not the level of service we wish upon our guest. Thank you for bringing this to my attention; I will address it immediately with the appropriate departments. If there is anything I can do to make this right for you please give me a call...

Abbots Langley, United Kingdom
Reviewed 21 August 2013

My wife and i have been to over 6 hotels on the west coast of America and the Sheraton was the only hotel to say 'congratulations' when we checked in. We were upgraded at reception and throughout our visit the staff at reception have helped us get to places and show us where the San Diego Zoo is. Room is...

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Helpful?
Thank James D
David Y, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

Thank you for the positive review about your stay. I am pleased to hear that we exceeded your expectations. We look forward to your next stay with us. Congratulations again! Richard Knutson General Manager

Minneapolis
Reviewed 16 August 2013

I stayed at the Sheraton August 2-6 for a family vacation. The hotel was clean and comfortable. Staff was friendly and helpful. Location was great, minutes to SeaWorld and beaches. There were four of us in the room and it was a bit tight. The bathroom was small and only two dresser drawers for storage. Our 10th floor room faced...

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1Thank SandraMinneapolis
David Y, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay. We appreciate all our guest feedback as we aim to be the #1 Sheraton. Your comments will help us move in the right direction. Thank you again. Richard Knutson General Manager

Reviewed 10 August 2013

Some many ridiculous things happen on my stay. The hotel has two elevators, when I checked in, one is broken and only the another one is serving. It was new years eve, so there was a party on some floor (may 2 or 3). At midnight, a group of black young men rushed into the elevator and exceeded the weight...

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Thank Jammy0116
David Y, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

Thank you for taking the time to write a review about your recent stay. I want to apologize for the inconvenience you experienced. I wanted to inform you that we have implemented some new changes that will be to your liking. Please give me a call directly so that we can make this right for you. Richard Knutson General Manager...

Seaside
Reviewed 9 August 2013

The property is immaculate. Check in was quick and efficient. I was impressed with the professionalism and genuine niceness of all the staff. Most of them always called me by my name which usually surprised me. My room was lovely and very clean. The bed was heavenly/ dreamy. The design and decor was perfect. Staff, David York - General Manager,...

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Thank 2Visionary
David Y, General Manager at Sheraton Mission Valley San Diego Hotel, responded to this review

Thank you for taking the time to leave a positive review. We are glad our associates took care of you and that you enjoyed your stay. We look forward to your next visit! Richard Knutson General Manager

Cabo San Lucas, Mexico
Reviewed 31 July 2013

We stay in this property very often because their great location, they have an amazing service and the staff at the front desk and house keeping are very gentle and attentive. This time our experience was a little bit different. Wen we arrive nobody told us that the the kind of room change because their occupancy. We spent around 15...

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Thank SOMMA W
Sheraton M, Lobby Ambassador at Sheraton Mission Valley San Diego Hotel, responded to this review

Dear Ivislg32, On Behalf of the Sheraton Mission Valley, I just want to personally thank you for reaching out and reviewing our hotel. First, I'd like to apologize for the experience you had while checking in. We have recently remodeled our hotel and we are finishing up our final touches to the rooms, including our signage. I just want to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to the Sheraton Mission Valley San Diego Hotel. Whether it is our comforting amenities, caring service, and spacious guest rooms, you're sure to enjoy your stay. ... more   less 

Additional Information about Sheraton Mission Valley San Diego Hotel

Address: 1433 Camino Del Rio S, San Diego, CA 92108-3521
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Price Range: $164 - $375 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Mission Valley San Diego Hotel 4*
Number of rooms: 260
Reservation Options:
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Also Known As:
Sheraton San Diego Hotel, Mission Valley Hotel San Diego
San Diego Sheraton
Hotel Style:
#39 Luxury Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Mission Valley San Diego Hotel staff and other travellers.
8 questions
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Questions? Get answers from Sheraton Mission Valley San Diego Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Take side away from expressway.”
 of 5 bubbles tomk652, 2 Mar 2017 | Read review
“Take room opposite highway”
 of 5 bubbles michaelcanada, 25 Feb 2017 | Read review
“Avoid lower floors facing the freeway if at all possible.”
 of 5 bubbles mlkarny, 22 Feb 2017 | Read review
“Ask for suite on the 14th floor.”
 of 5 bubbles victoriacr63, 11 Feb 2017 | Read review
“The hotel is very close to the airport, but the rooms are sound proofed and you will not hear any planes in the building”
 of 5 bubbles bryanbZ3939PG, 31 Jan 2017 | Read review
5 of 5