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Room & Suite (1387)
Dining (213)
About
#152 of 282 hotels in San Diego
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Stunning waterfront views await you at the Sheraton San Diego Hotel & Marina. Located in the San Diego, CA harbor, enjoy the nearby attractions such as the San Diego Zoo and the Gaslamp Quarter. Our hotel provides bright accommodations, an outdoor pool and refreshing drinks at Quinn's Ale House.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Bicycles available
Children Activities (Kid / Family Friendly)
Paid private parking on-site
Parking
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Heated pool
Fitness classes
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Wine / champagne
Boating
Canoeing
Game room
Tennis court
Patio
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Fireplace
Interconnected rooms available
Cable / satellite TV
Sofa bed
Bath / shower
Private balcony
Room service
Safe
Telephone
Iron
Private bathrooms
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Radio
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Harbour View
Bay View
Languages Spoken
English, Spanish, Portuguese
Location
49Car recommended
Grade: 49 out of 100
32Restaurantswithin 1 km
5Attractionswithin 1 km
Contact
1380 Harbor Island Drive, San Diego, CA 92101
Getting there
Rental CarsSee car hire from US$33/day
4789Reviews56Q+A100Room tips
Reviews
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Popular mentions
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Most Recent
Janelle P wrote a review Jan. 2023
Huge shout out to Aaron Mendez at this property. Our reservation was mixed up through Alaska Air and he was persistent and super helpful throughout the process and worked on finding solutions. The property is very nice as well.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton San Diego Hotel & Marina
Responded 5 days ago
Dear janellep652, Thank you for the excellent comments regarding your stay at the Sheraton San Diego Hotel & Marina. We love hearing how much you enjoyed our devoted staff, most notably how they helped resolve the issues with your reservation. Our associate Aaron is terrific at anticipating our guests’ needs and ensuring their stay is most memorable. He will be pleased to know that you acknowledged him in the review. We appreciate you taking the time to share your experience, and we look forward to seeing you again Best Regards, Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
I called Loss Prevention shortly after checking into the resort and reported my Movado watch missing after I realizing it must’ve fallen off sometime between checking in and walking to my room on the 7th floor. The security officer that took the report, D, was very sympathetic when I told him the watch was a gift from my husband that I’d had for 20 years, and that it held great sentimental value for me. He asked what I’d been wearing and walked me through retracing my steps over the phone. Although he told me he’d review the camera footage, I was fairly certain the watch was gone, so was very surprised when he called me about half an hour later to say he’d reviewed the tape, and zoomed in to see the watch fall from my wrist while at the front desk! He then saw a Sheraton manager pick the watch up off the floor and was able to hold the watch in security until I was able to retrieve it the following morning. D went above and beyond, and I am so thankful that he was the officer that took my call that day. Not every employee would’ve gone to such lengths, so I send my heartfelt kudos to the Sheraton for hiring such an exemplary associate that so clearly wanted to make sure his investigation was thorough! Thanks again, D! 😃…
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Date of stay: August 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Dirty and old. The room was dusty and and I found dried french fries in the room. Carpets should be removed. Unfriendly and poor housekeeping. They knocked on the door even when I had do not disturb sign. Customer Service / Billing is unresponsive. Sad that this is a Marriott.
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Date of stay: December 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton San Diego Hotel & Marina
Responded 1 week ago
Dear 703evl, We want to thank you for choosing us for your recent stay and for taking the time to post your review. We sincerely apologize for any oversight on our part with your room. We take our guests' feedback seriously, and we will address this appropriately. We hope we can have another opportunity to make your next visit the exceptional and seamless stay you deserve. Best Regards, Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I stayed at the Sheraton San Diego Marina hotel and it was a very nice stay. The hotel sits on the marina where the boats are. This hotel has the main hotel and another tower which you walk along the marina to get at. This hotel has a airport shuttle, pet friendly, fitness center and pool. It also has a few restaurants inside and the cafe serves Starbucks coffee. The staff is fabulous and will help with anything you need do don’t hesitate to ask. I only stayed one night because I was leaving for Kauai the next day but will definitely stay here again.
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Date of stay: August 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I wanted ocean view because I was so stressed at work. I explained to them I want to relax. But the wine site was not telling me what room I get. They accommodated me and I was so happy !my family always have a good time here with friendly staff and clean hotel
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton San Diego Hotel & Marina
Responded 1 week ago
Dear kimberlycH7541SS, Thank you for choosing Sheraton San Diego Hotel & Marina! It is wonderful to read that we exceeded all of your expectations and that you especially enjoyed our stunning views of the harbor and the San Diego Bay. It was a pleasure hosting your visit, and we look forward to having the opportunity to welcome you back soon. Best Regards, Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We enjoyed our stay at sheridan marina in San diego. Beautiful views and accommodations. Arthur at the front desk had full knowledge and perfect personality. He was so helpful with sightseeing options and billing questions.
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We are Lifetime Platinum Elite and just checked in for a conference. I can appreciate they are full due to conference, but a bit shocked we were placed next to the trash chute for construction, overlooking the construction lot with beeping of the forklifts Was trying to work from the hotel room while spouse was at his conference. Impossible! Went to front desk as well as called, no luck in getting moved. Room is in desperate need of an upgrade, very shabby, and in need of a good cleaning. Just very disappointing as we don't get to pick the hotel when we attends conferences but usually our membership level gets us a nice room and good customer service which is why we have been loyal to Marriott/Bonvoy. At check in and both discussions with customer service, no acknowledgment of our loyalty status, no welcome gift, no information of the property.…
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Date of stay: January 2023Trip type: Travelled on business
Rooms
Location
Service
Room Tip: Unless you are here for a conference, so many better San Diego Bonvoy properties to choose from. ...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton San Diego Hotel & Marina
Responded 2 weeks ago
Dear Rhonda, Thank you for choosing us for your recent visit. We are genuinely sorry for the experience you had with your guest room as well as the lack of hospitality from our associates. We strive to provide excellent service from each team member, and we are disappointed that we did not meet these expectations. We have shared your concerns with the appropriate individuals to ensure this does not happen again. We appreciate your patience and hope you will consider staying with us again. Best Regards, Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aaron Mendez checked us into the hotel. He was awesome!! He was super friendly and very helpful. We had an issue with our room, but Aaron corrected the problem quickly and got us on our way. Aaron made our experience with Sheraton San Diego Hotel and Marina a great one.
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Date of stay: January 2023Trip type: Travelled on business
Value
Service
Sleep Quality
Room Tip: Talk to Aaron Mendez - He was very helpful
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton San Diego Hotel & Marina
Responded 2 weeks ago
Dear V9483EYkaylaa, Thank you for taking the time to share your comments about your experience at the Sheraton San Diego Hotel & Marina. We are pleased our associate Aaron Mendez could provide you with a gratifying stay, and we appreciate your great comments. Evaluations like these inspire and motivate our team to continue delivering exceptional service and we will share your remarks with him. We look forward to you will choose us every time your travels bring you to San Diego. Best Regards, Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michele S wrote a review Jan. 2023
Incredible customer service! Arthur (at the front desk) was kind and efficient. During check-in, my husband mentioned that this was our first stop on our wedding anniversary vacation. Arthur immediately congratulated us and gave us a gift voucher for the hotel restaurant that was enough for our dinner. Restaurant was also tasty (relaxed) with large windows facing the marina. Would definitely stay here again for the service.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
The hotel is nice, conveniently located, and has great views all around. However, what makes this hotel a 5 star in my book, is Victor, a service waiter in the breakfast lounge. Victor’s attentiveness to customers, comforting personality and demeanor, and unwavering attention to detail is the epitome of customer service! He puts smiles on the faces of his patrons, remembers them by name (even mine months later), what they ordered, their shared stories, and more. I’ll be back again :) and I’ll be back because when I’m here, staff like Victor make this place feel like an extension of home.
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Date of stay: January 2023Trip type: Travelled on business
Room Tip: Parking is pretty expensive at $45+ per night.
You are staying by the airport so don’t be...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Team Marriott, Guest Services / Front Office at Sheraton San Diego Hotel & Marina
Responded 3 weeks ago
Dear Rebecca G, Thank you for your recent stay at the Sheraton San Diego Hotel & Marina and your review. We seek to provide authentic, thoughtful service, and it is always pleasing to learn that it is making a difference. We will share your generous comments with Victor. We also appreciate you mentioning our convenient location and excellent views. Thank you again, and we hope to have the opportunity to welcome you back very soon. Best Regards, Sheraton Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$210 - US$321 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sheraton san diego hotel and marina, san diego sheraton hotel marina, sheraton san diego hotel marina
LOCATION
United StatesCaliforniaSan Diego
NUMBER OF ROOMS
1053
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Claim Your ListingSheraton San Diego Hotel & Marina - UPDATED 2023 Prices, Reviews & Photos (CA) - Tripadvisor
Frequently Asked Questions about Sheraton San Diego Hotel & Marina
Which popular attractions are close to Sheraton San Diego Hotel & Marina?
Nearby attractions include Spanish Landing (0.3 km), Harbor Island Park (0.9 km), and Gaslamp Marketplace (0.7 km).
What are some of the property amenities at Sheraton San Diego Hotel & Marina?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Sheraton San Diego Hotel & Marina?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at Sheraton San Diego Hotel & Marina?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Sheraton San Diego Hotel & Marina?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Sheraton San Diego Hotel & Marina?
Conveniently located restaurants include Island Prime, C-Level Lounge, and Coasterra.
Are there opportunities to exercise at Sheraton San Diego Hotel & Marina?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Sheraton San Diego Hotel & Marina have airport transportation?
Yes, Sheraton San Diego Hotel & Marina offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Sheraton San Diego Hotel & Marina?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Sheraton San Diego Hotel & Marina?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Sheraton San Diego Hotel & Marina offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.