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Town and Country Resort & Convention Center

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Town and Country Resort & Convention Center
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3,451 Reviews from our TripAdvisor Community

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There are newer reviews for Town and Country Resort & Convention Center
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Showing 3,412: English reviews
Lockport
Reviewed 22 May 2014

Bellman couldn't have been more helpful, reception staff was great, the grounds beautiful. Overall VERY impressed with the friendly, helpful staff. A great experience. Rooms were lovely.Beds very comfortable. Close to a lovely mall.

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Helpful?
Thank maryettar2014
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

We appreciate your letting us know how friendly our bellmen and front desk staff were and how much you enjoyed staying with us. It was our pleasure as well.

Berkeley
Reviewed 22 May 2014

The website makes this hotel look like a nice, new, well maintained hotel, but that is not the case. It is not a dump, but it's definitely not as nice as the website makes it seem. Also, everything is extra - parking, internet, gym, etc. We repeatedly had to ask for our room to be cleaned and the first couple...

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Helpful?
Thank Lynn W
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

Our apologies that you were not satisfied with your visit to our hotel. We have shared your concerns with management from the various departments so they can review and implement changes as needed. Please know that we do offer bundle packaging for the parking, internet and gym to make it more cost effective for our guests. Thank you.

Torrance
Reviewed 22 May 2014

I will always stay here, when vising the San Diego area. This is a very fine Hotel, with excellent pools, and restaurants. I am a wordy fellow, but requiring me to say more, it poorly thought out. Goodbye!

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Helpful?
Thank Robert W
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

Thanks for always staying with us when you come to San Diego. We appreciate your kind words on our hotel, pools and restaurants and can't wait for your next visit.

Reviewed 22 May 2014

I went for a convention, but would return any time. Beautiful grounds, helpful staff and close to everything. Upscale shopping center close by and the resort took us over, dropped us off and came to pick us up. Nice customer service.

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Helpful?
Thank Kellie P
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

Thanks for coming for your convention and for wanting to return again. We're ready and waiting, just let us know when! We appreciate your mentioning our nice customer service, the mall next door and our beautiful grounds.

South Pasadena, United States
Reviewed 22 May 2014

The grounds were lovely, very beautiful. You can get around the 40 acres via bell person that drives a 6 person golf cart. THe food was very good, eggs Benedict was the best I have ever had, All the people wre very nice and helpful as well.

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Helpful?
Thank Christina B
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

Not only have we had various comments about our beautiful landscaping, but also about the eggs Benedict in Trellises Garden Grille and in the Terrace Cafe. I'm a great fan too! Thanks, too, for mentioning our very nice and helpful team members -- we are all here to serve!

San Luis Obispo
Reviewed 22 May 2014

Staff and amenities were excellent, restaurants shopping and golf within minutes. Couples day at the spa was very relaxing and the staff was very professional. This was our second time here and we will be back.

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Helpful?
Thank Rudy Z
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

How wonderful to hear about your "great trip". We appreciate that this was your second trip and will be back. You might want to take a look at our website to sign up for our frequent visitor program. We've shared your comments with Bella Tosca Day Spa and they said we made their day with your comments. Thanks!

Omaha
Reviewed 22 May 2014

We attended a convention in May, 2014. There were several other conventions going on at the same time and you crossed paths really only in the restaurants. We were in a ground level garden room - facing a chain link fence on the far edge of the property about four blocks from the convention ball room - lots of walking...

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Helpful?
Thank OmahaNEOmaha
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

We are so glad you enjoyed your stay at the Town and Country and felt we were a great convention property. We have received the Meetings & Conventions Gold Key Award numerous years and thank you for reiterating this. We have shared your review with management to follow up on the few items that need addressing and thank you for...

Yucaipa
Reviewed 21 May 2014

Loved this resort and look forward to coming back. The grounds were beautiful and kept so clean. Our room was in the older two story buildings and our courtyard was beautiful! It would have been perfect if the mattress was newer. The majority of the staff was wonderful with the exception of a few servers at Charlie's.

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Helpful?
Thank Heidi A
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

We're so pleased that you loved our resort and will be back. We appreciate your feedback, both positive, and not as positive, and have shared it all with management for review and follow up . Thanks for sharing.

Chatsworth
Reviewed 21 May 2014

Booked asking for a room close to the convention center, got one as far from it as possible. Also told them I needed to rent a scooter I was put in room 1032, I DO NOT like high places especially driving a scooter on an open walk way but I survived. Ask your people handling check in to look at...

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Helpful?
Thank Karen L
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

We're so pleased that overall you had a great stay and a great convention with us. The room you were put in was in the Royal Palm Tower, which is close to the convention center. We had a lot of the same requests so were not able to accommodate them all. The request for the scooter was not in the...

Sacramento
Reviewed 21 May 2014

My biggest complaint was that we never got washcloths. I had to call everyday. There was only one place to have breakfast. We had a very small bathroom, we were supped to be in the bigger towers, In fact that is what it said on my confirmation.

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Helpful?
Thank Felicitas H
barbaraw387, Sales & Mktg. Coordinator at Town and Country Resort & Convention Center, responded to this review

Thank you for your feedback. Your review has been shared with housekeeping management to find out why you were not provided with extra washcloths. Breakfast is served in both Trellises and Terrace Cafe, and Terrace has a buffet breakfast option in addition to ordering off the menu. I do hope that you enjoyed your visit overall for your event.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in beautiful Mission Valley, the heart of San Diego. Convenient, central location provides easy access to all of the city's sites, businesses & attractions. 6 miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, beautiful bays & beaches. On property you will find tranquil grounds adorned with picturesque gardens & scenic walkways in addition to a full service spa, fitness center, 3 pools,large sunning deck and whirpool,4 restaurants & trolley stop. Shopping & golf adjacent. ... more   less 

Additional Information about Town and Country Resort & Convention Center

Address: 500 Hotel Cir N, San Diego, CA 92108-3005
Region: United States > California > San Diego
Price Range: $129 - $441 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Town and Country Resort & Convention Center 3.5*
Number of rooms: 900
Reservation Options:
TripAdvisor is proud to partner with Sabre Hospitality Solutions, Booking.com, Hotels.com, Cancelon, HotelsforEveryone, Cheap Tickets, Odigeo and Travelocity so you can book your Town and Country Resort & Convention Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego
Hotel Style:
#29 Spa Hotel in San Diego
#34 Romantic Hotel in San Diego
#70 Family Hotel in San Diego
#78 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Town and Country Resort & Convention Center staff and other travellers.
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Questions? Get answers from Town and Country Resort & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a remodeled room.”
 of 5 bubbles HarveyS975, 30 Nov 2016 | Read review
“Single Story rooms - near the front of the hotel had 4 poster beds”
 of 5 bubbles BeachRunner5, 28 Nov 2016 | Read review
“Ask for a newly renovated room”
 of 5 bubbles 678jimp, 28 Nov 2016 | Read review
“If you need a loud alarm clock, book it ahead, their were none available after check in”
 of 5 bubbles 364johnn, 16 Nov 2016 | Read review
“We were on an end wing of the towers, 4th floor. Quiet, nice view, and quick trip in elevator.”
 of 5 bubbles djs3612, 1 Nov 2016 | Read review
5 of 5
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