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Town and Country San Diego

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Town and Country San Diego
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3,554 Reviews from our TripAdvisor Community

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Showing 3,507: English reviews
Edinburgh
Reviewed 27 May 2014

I sent a few Amazon packages to the hotel which arrived 1-2 weeks before my booking started. I often do this an never had any problem - the hotel staff kept always keeps these for me at the reception. This time around I was told I needed to pay 25/package per day - plus they told me my packages arrived...

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1Thank Peter R
barbaraw387, Sales & Mktg. Coordinator at Town and Country San Diego, responded to this review

The planners for your group were explained the package room charges in advance and I'm sorry that you were not relayed the information. I am glad that we did waive the storage fees for you. Since we are a convention hotel we received numerous packages and they have to be stored in a package room facility staffed by a full-time...

Darmstadt
Reviewed 27 May 2014

Quite outdated, everything needs renovation. Especially the restaurants are disappointing. Breakfast buffet poor, only cereals, eggs and fruits. Location between highways. Please invest money to remodel the property.

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1Thank S U
barbaraw387, Sales & Mktg. Coordinator at Town and Country San Diego, responded to this review

We thank you for your feedback and want to let you know that we appreciate your input and wanted to let you know that you will definitely see positive changes on your next visit to the hotel. In the meantime, we are sharing your review with food and beverage management to address the breakfast buffet. Thanks.

Namur
Reviewed 27 May 2014

ok for business meeting but poor location to visit the city some problems with elevators (long time to wait) clean room and good job from the cleaning ladies but bad scheduled (they tried to come and clean in the afternoon while we were working and preparing for business meetings)

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Thank Anne-sophie C
barbaraw387, Sales & Mktg. Coordinator at Town and Country San Diego, responded to this review

Thank you for your feedback on your visit to our hotel for your business meeting. We are very centralized to San Diego so getting in and around the city is fast and easy. Not only do we have an AVIS rental car agency on property, but the trolley is also within walking distance taking you to downtown and other places...

Tulare
Reviewed 27 May 2014

Overall my experience as OK. A little hard to find the room; this place is a maze once you get inside. But, I was able to park my car for the length of my stay and just use the trolley. A station is just across the street. The room smelled a little musty (I must have been in an older...

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1Thank John H
barbaraw387, Sales & Mktg. Coordinator at Town and Country San Diego, responded to this review

We are pleased that your overall experience was okay, but do regret that you had trouble getting around the property. We provide a property map at check in and have various signage around the property to help find your way. We also have over 550 employees who would be more than happy to give you directions (or escort you to...

Carlsbad
Reviewed 27 May 2014

Had a wonderful time. Facilities were excelent. Glad we are coming back next year. The food was delicious. The bed was a little too firm for me but that was my opinion and no one else complained. See you next year!

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Thank Betty Lou K
barbaraw387, Sales & Mktg. Coordinator at Town and Country San Diego, responded to this review

We're also pleased to have your organization back again next year. It was our pleasure to host your convention. Takes for letting us know what a wonderful time you had and how excellent the facilities were. See you next year.

Arvada
Reviewed 27 May 2014

This was a very pleasant trip. Fun gathering for our painting interests. I do not wish to include more characters. This is a very strange request for so many comments so I am only adding enough to satisfy your RED marks. Thank you.

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Thank Elissa M
barbaraw387, Sales & Mktg. Coordinator at Town and Country San Diego, responded to this review

We thank you for coming for your decorative painters conference and appreciate your time in filling out the review. We're glad you had a pleasant trip and had fun gathering with your fellow decorative painters!

Lakewood
Reviewed 27 May 2014

very good-we enjoyed our stay. The weather was great-food was good and easily accessible.Friendly staff and room was very nice. The grounds were very interesting with all the shrubs and trees.Took a lot of pictures and would come back again.

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Thank Judith L
barbaraw387, Sales & Mktg. Coordinator at Town and Country San Diego, responded to this review

We're glad you had a good stay and would love to see some of the pictures you took of our gardens and grounds -- perhaps you can post online for us to see? We appreciate your comments on our beautiful weather, good food and friendly staff. Thank you.

Bonn
Reviewed 27 May 2014

They did not have my registered room ready at the claimed check-in time. Generally a decent hotel, but not worth the price for a conference trip. I suppose you pay for the pools &c. which only a leisure visitor would use.

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Thank Nicolai H
barbaraw387, Sales & Mktg. Coordinator at Town and Country San Diego, responded to this review

We do apologize for the delay in checking you into your guestroom. We were sold out the day prior and we were, unfortunately, not able to get all the rooms cleaned in time for the 3:00 p.m. check in time. We are sorry for the 45 minute delay, but hope you were able to store your luggage in our storeroom...

Fresno, California
Reviewed 26 May 2014

This was the most memorable hotel/convention experience I have ever had. The accomodations were wonderful...clean and comfortable. The restaurants were really great with great staff and the meeting rooms very, very good. I would be very, very happy to attend another convention at the Town and County Resort. My only negative comment...there need to have a courtyard ice cream parlor...

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Thank paintergal
barbaraw387, Sales & Mktg. Coordinator at Town and Country San Diego, responded to this review

What a great idea to have an ice cream parlor of some kind on hot days. We do sometimes open the outside pool area for BBQ and snacks, including ice cream. We also sell ice cream in the Deli. Glad you had an excellent experience here for your hotel and convention and we appreciate your feedback.

Cambridge
Reviewed 26 May 2014

Site including conference venue, accommodation, dining, pools etc was very well managed but disappointing for anyone hoping to enjoy San Diego without needing cab/car. Fortunately you can walk to the nearby mall. Probably better for families with small kids than for adult groups. Nice (large) room but no bar fridge or safe.

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Thank Daniel R
barbaraw387, Sales & Mktg. Coordinator at Town and Country San Diego, responded to this review

We are so very sorry for your very unpleasant stay. There is nothing we can say except, sorry. I do hope you will provide us with another opportunity to serve you and we will be contacting you directly. Thank you for bringing these matters to our attention so that we could follow up with you personally.

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Room Service
  • Dry Cleaning
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in Mission Valley and the heart of San Diego. Convenient, central location provides easy access to all of the city's sites & attractions. 6 miles from Lindbergh Field and ten minutes from Old Town, Zoo, Balboa Park, SeaWorld, the bays & beaches. On property you will find expansive grounds in addition to a fitness center, 3 pools, and 3 restaurants. Adjacent to a trolley stop, Fashion Valley Shopping & golf. ... more   less 

Additional Information about Town and Country San Diego

Address: 500 Hotel Cir N, San Diego, CA 92108-3005
Region: United States > California > San Diego
Price Range: $203 - $345 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Town and Country San Diego 3.5*
Number of rooms: 900
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Also Known As:
Town And Country Hotel San Diego
Hotel Town And Country
Town Country Resort San Diego
Hotel Style:
#29 Spa Hotel in San Diego
#34 Romantic Hotel in San Diego
#69 Family Hotel in San Diego
#77 Business Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from Town and Country San Diego staff and other travellers.
14 questions
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Green Bay, Wisconsin
3 months ago
Los Angeles, California
over a year ago
new haven ct
6 days ago

See all questions (14)

Questions? Get answers from Town and Country San Diego staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My only experience was with the renovated back tower which were good rooms with a nice view and breeze.”
C5616XMjohng, 26 Apr 2017 | Read review
“This tip has to do with getting to the hotel.”
shadith, 18 Apr 2017 | Read review
“Tower Suites. Garden Rooms OK.”
, 13 Apr 2017 | Read review
“Be very careful how you word your request. The good rooms are overpriced.”
773sueg, 8 Apr 2017 | Read review
“Bungalow for that old-time Hollywood feel. In the tower, ask for an upper floor for the view.”
Mindkandy, 5 Apr 2017 | Read review
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