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La Quinta Inn & Suites San Diego Old Town / Airport

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#94 of 278 Hotels in San Diego
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La Quinta Inn & Suites San Diego Old Town \/ Airport
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685 Reviews from our TripAdvisor Community

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There are newer reviews for La Quinta Inn & Suites San Diego Old Town / Airport
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Showing 649: English reviews
Boise, Idaho, United States
Reviewed 5 weeks ago

The pool is not heated, and the hot tub had hardly anything more than a bubble machines woth of power, it was dirty too. The breakfast had runny powdered eggs and sausage that was precooked salt licks. Did feature yogurt and patties with waffles but had only margarine for waffles and toast. Room was clean, is older hotel don't let...

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Helpful?
Thank Skeeter M
LQ0611GM, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review

Skeeter M, Thank you for sharing your experience with us during your stay, I am sorry to hear we let you down and did not meet your expectations during your stay. Please rest assured that our eggs are not powdered and our skinless sausage links, though pre-cooked, are prepared thoroughly and properly. I am sorry you were not satisfied with...

Bradford, Pennsylvania
Reviewed 19 January 2017

Booked a "Deluxe king" room directly with La Quinta online for 3 nights in Jan. Checked in to rm 333 and found the smallest room I've seen in a La Quinta (perhaps 14'x14' with 2-3 foot of space on either side of bed.) Went to front desk to ask for a different room and was told they could move us...

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2Thank jims88833
LQ0611GM, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review

Hello jims88833, Thank you for sharing your experience with us regarding your stay. I am sorry to hear we fell below your expectations. We certainly did not wish to inconvenience you, please accept my sincerest apologies. We have a 24-hour cancellation policy which would guarantee the room for the first night stay. The chance that anything was used in the...

Baytown, United States
Reviewed 17 January 2017

We were greeted and made welcome by the clerk at the front desk upon arrival and departure from the hotel. They provided information on where to eat in old town and provided a map and direction. The room that we stayed in was clean and orderly. The hotel grounds were clean and tidy.

Review collected in partnership with La Quinta
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Helpful?
Thank O5959WEanthonyd
LQ0611GM, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review

Your satisfaction is important to us, we are happy to hear you had a positive experience with us. Thank you for sharing your experience, we look forward to welcoming you again in the near future. Thank you for being our guests!

Reviewed 12 January 2017 via mobile

The hotel is clean, however the hot tub is scum fi)ed and resulted in a rash, the pool is not heated and upon the first morning there,we went to breakfast, we had left our phones charging in our room, we came back to the maid service in our room cleaning. We asked if we could enter the room and when...

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Helpful?
3Thank mike m
LQ0611GM, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review

Thank you for sharing your experience with us. I am sorry to hear that your perception has misled you and your conclusion drawn about my team and my management of the situation has left you with a negative experience. I had a team meeting the morning after your departure. Both room attendants whom you mention recalled the circumstance and details...

San Diego, California
Reviewed 10 January 2017

First we are animal lovers, so this makes La Quinta the best hotel, building seems old but a very cool southern Cali look. I only have one complaint, they have laundry which is awesome but no machine for change and when we asked the front desk for quarters they couldn't give us any kind of a bummer but I guess...

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Thank tat2master
LQ0611GM, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review

Hello tat2master, Thank you for being our guest! We appreciate your time taken to share your experience with us. Please accept our apologies when we ran out of quarters, this rarely happens and it is unfortunate we could not meet your request at the time you asked. Our carpets have recently been cleaned, I will check with our service technician...

Toronto, Ontario
Reviewed 4 January 2017 via mobile

Came with my family and my parents (2 adjoining rooms). Nice clean hotel, enjoyed the outdoor swimming pool and it seems like a safe neighborhood, the best part was walkable distance to old town restaurant. Will def stay again !!

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Thank CCEEDE
LQ0611GM, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review

Hello CCEEDE, Thank you for sharing your feedback about your experience during your stay at La Quinta, I am happy to hear you enjoyed your stay and found your accommodations satisfactory. I am glad you had the opportunity to enjoy our pool and that you found our location suitable for your interests and dining options. We appreciate your decision to...

Saint Louis, Missouri
Reviewed 29 December 2016

This is a really good hotel for not a bad price. It is seriously 2 miles from the airport and doesn't come with 300+ bill per night. Its very adequate and has a very nice hot tub/pool and family area. It actually has a breakfast included unlike anything in hotel circle or downtown. Parking runs around $10/night for the car...

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Helpful?
Thank mmmduffser
LQ0611GM, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review

Dear mmmduffser, We appreciate your feedback, it is wonderful to know you had a great experience. We understand you have choices, and we are thankful that you chose La Quinta to host your accommodations. Thank you for your high rating, recommendation and willingness to return during your next visit to San Diego, this is great news! I am happy to...

Derby, United Kingdom
Reviewed 21 December 2016

The main problem is that there are a number of different types of room and the costs vary accordingly so be careful what you've booked and what you're going to get. Staff are friendly enough and the room was "OK", like I said for a couple of nights. Some rooms look straight out to Highway 5, the main North /...

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1Thank MandY1943
LQ0611GM, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review

Thank you MandY1943, I appreciate your time taken to share your feedback about your stay and experience at La Quinta Inn & Suites Old Town/Airport. It appears you faced some challenges with our shuttle service. There are limited hours of operation and we offer shuttle service to the Marine Corps Recruit Depot. I am sorry to hear you did not...

Cardiff, United Kingdom
Reviewed 10 December 2016

Location good for the airport, freeway, not bad for Old Town, not great for anywhere else. Older style La Quinta but rooms look to have been refurbished fairly recently. Staff are pleasant. Standard La Quinta breakfast which is perfectly fine. 10 min walk to Old Town and the metro/trolley stop....well worth buying a trolley pass-$7 for the day inc compass...

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1Thank Gareth M
LQ0611GM, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review

Thank you Gareth M, for sharing your feedback and experience with us and our guests. Please accept my sincere apologies for the inconvenience you experienced with our shuttle service. It is usually a 5 to 25 minute wait for our driver to arrive once dispatched. I will be happy to look into the reason it took long for your shuttle...

Honolulu, Hawaii
Reviewed 9 December 2016

Do NOT accept rooms ending in 5-15. They are right next to I-5 and rooms are NOT soundproof. Did not sleep well the first night with all the trucks, cars & motocycles zooming by. However, the staff honored our request to change rooms the next day. I feel that they should not assign those rooms if other rooms are available....

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Thank SanseiSenior
LQ0611GM, General Manager at La Quinta Inn & Suites San Diego Old Town / Airport, responded to this review

Hello SanseiSenior, Thank you for sharing your experience and feedback with recommendations for our guests. Your feedback will help us improve our operation. Your satisfaction is important to us, we hope for the opportunity to welcome you back so we may have the opportunity to better serve you. Thank you for being our guest.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Breakfast included
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about La Quinta Inn & Suites San Diego Old Town / Airport

Address: 2380 Moore St, San Diego, CA 92110-3016
Region: United States > California > San Diego > Old Town
Price Range: $174 - $304 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — La Quinta Inn & Suites San Diego Old Town / Airport 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
La Quinta Inn San Diego Old Town Hotel San Diego
La Quinta San Diego
San Diego La Quinta
Hotel Style:
#37 Green Hotel in San Diego
#66 Business Hotel in San Diego
#77 Family Hotel in San Diego
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Questions & Answers

Here's what travellers have asked, with answers from La Quinta Inn & Suites San Diego Old Town / Airport staff and other travellers.
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Questions? Get answers from La Quinta Inn & Suites San Diego Old Town / Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the East side, away from I-5 are quieter.”
 of 5 bubbles bobbrownson, 15 Feb 2017 | Read review
“Room away from freeway”
 of 5 bubbles Tacoma_10, 14 Feb 2017 | Read review
“Request a room by the pool as the other side faces the highway, & not 1st floor. Be warned they charge $10 for parking and $1 for the safe.”
 of 5 bubbles 764janniep, 13 Feb 2017 | Read review
“Get room away from highway and not next to ice machine or elevator”
 of 5 bubbles skeeterm_13, 22 Jan 2017 | Read review
“Don't let them put you in a room off the elevator; ensure you are getting what you paid for in room size”
 of 5 bubbles jims88833, 19 Jan 2017 | Read review
5 of 5