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THE US GRANT, a Luxury Collection Hotel, San Diego

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Traveller (1203)
Room & Suite (523)
Dining (71)
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Overview
  • Excellent62%
  • Very good25%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“gaslamp district”(258 reviews)
“signature suite”(34 reviews)
“landmark suite”(25 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Additional information
Offers from THE US GRANT, a Luxury Collection Hotel, San Diego
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Rooms
Jun. 10Jun. 11
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,603)
There are newer reviews for THE US GRANT, a Luxury Collection Hotel, San Diego
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1,482
626
216
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All reviewsgaslamp districtsignature suitelandmark suitehorton plazabeautiful hotelturn down servicehomeless peoplestreet noisethe gas lamp districtbeautiful lobbyvalet parkingconcierge deskbottled watercorner roombalboa parkconvention centeruss midway
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1,331 - 1,335 of 2,473 reviews
Reviewed February 24, 2013 via mobile

This was a great hotel for a quick post-holiday get away. We are Starwood members & used points to pay for the room. It was a corner room,well appointed and very large. Staff was very helpful & friendly. Albert, at the Concierge Desk, had excellent...More

Thank CarMik20
Response from NFBD, Manager at THE US GRANT, a Luxury Collection Hotel, San DiegoResponded March 4, 2013

Hello, Thank you for your vote of confidence to our Trip Advisor faithful. We truly appreciate your giving us a second chance with your Grant Grill experience. It is not often that this fails to exceed expectations, care to share more about this first visit?...More

Reviewed February 23, 2013

The US Grant boasts excellent ratings on Tripadvisor and is located in an appealing location at the heart of the Gaslamp quarter. The "Luxury Collection" label was another reason to try it. Overall, the stay (4 nights) did meet expectations and at less than $250...More

Thank MCMember
Response from Douglas K, General Manager at THE US GRANT, a Luxury Collection Hotel, San DiegoResponded March 13, 2013

Greetings, We send our sincere thank you to you for reviewing our hotel. We do pride ourselves on our Luxury Collection version of the Heavenly Bed and are very glad you were able to "sleep tight" even in the heart of our downtown location. We...More

Reviewed February 22, 2013

I stayed at this hotel recently on a business trip for a convention in San Diego. The Hotel looks amazing, the decor is gorgeous and the main foyer is picture worthy. The room was basic visually pleasing but no real wow factor. The building is...More

Thank Aaron H
Response from NFBD, Manager at THE US GRANT, a Luxury Collection Hotel, San DiegoResponded March 11, 2013

Greetings Aaron, Thank you for your appreciation of the bones of our historic hotel. Regretfully, the beauty of our decor did not match our service levels. I would like to assure you that this is not typical and hope that we have the chance to...More

Reviewed February 21, 2013

Upon checking in I was told that there were no King bed rooms and that they were sold out for days, this one night was an add on to another reservation for 4 more nights so that did not make me happy. After getting in...More

Thank Mark A
Response from NFBD, Manager at THE US GRANT, a Luxury Collection Hotel, San DiegoResponded March 11, 2013

Mark, Please accept our sincere apology for not exceeding your expectations. OK is not a word in our vocabulary making this an serious issue in our book. Thank you for taking the time to pen this review and sharing what detracted from your stay. We...More

Reviewed February 18, 2013 via mobile

I recently stayed at the US Grant for 1night just after leaving a 6 star resort in Csbo San Lucas Mx. The reason I mention this is because the US Grants level of service was exceptional & truly put the 6 star hotel to shame...More

1  Thank JELISA
Response from NFBD, Manager at THE US GRANT, a Luxury Collection Hotel, San DiegoResponded February 22, 2013

Jalisa, Thank you for your 6+ star review. While we strive for 5 stars and know that this means we exceeded our guest's expectations, 6 stars is something else entirely! Your appreciation and recognition has been shared with the team to celebrate their achievements. The...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$226 - US$515 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in San Diego
#16 Luxury Hotel in San Diego
#16 Green Hotel in San Diego
#26 Business Hotel in San Diego
#31 Family Hotel in San Diego
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$226 - US$515 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in San Diego
#16 Luxury Hotel in San Diego
#16 Green Hotel in San Diego
#26 Business Hotel in San Diego
#31 Family Hotel in San Diego
Room types
Suites, Non-Smoking Rooms
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Traveller (1203)
Room & Suite (523)
Dining (71)
Pool & Beach (1)
Business Centre & Event Rooms (9)
Questions & Answers
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familyszet3
February 15, 2018|
AnswerShow all 4 answers
Response from 1goodtraveller2 | Reviewed this property |
They don’t.
0
Votes
armynurse410
December 18, 2016|
AnswerShow all 2 answers
Response from Robert B | Property representative |
Greeting to you Armynurse410. We would love having you with us over these days for spending quality time with your other half. As of Jacuzzi tubs, we don't have them any longer. We do have handful of rooms with soaking tubs... More
0
Votes
Room Tips
"There can be noise from traffic in the rooms on the lower levels. I would imagine that the higher the floor..."
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"Higher floors are quieter"
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"All rooms are great"
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"Ask what way your room faces. The windows are not sound proof and the street/people noise is very loud."
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