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Quality Inn San Diego I-5 Naval Base

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Quality Inn San Diego I-5 Naval Base
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90 Reviews from our TripAdvisor Community

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Showing 77: English reviews
serranito
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Suggestion:Stay elsewhere, see pictures of hotel posted by reviewers, any positive reviews are probably written by staff & owners!!!! Without exaggeration this is the worst hotel we've ever stayed in. The location is terrible, in a very questionable neighborhood. The "customer service" was awful, the receptionist was rude and dishonest. The manager/owner did not care that we were extremely dissatisfied... More 

Helpful?
Thank serranito
Daniel A, Manager at Quality Inn San Diego I-5 Naval Base, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience... More 

Minsk, Belarus
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 October 2016

Hotel is 100 ft from I-5 and noisily at room till midnight. Rooms are clean but should be renovated or at least maintained better way. Only 1 of 3 wallsockets are ok. Wi-fi is average but no complaints. Breakfast usual. I'd be happy to get this room twice cheaper. There are no many hotels offering rooms for smokers - this... More 

Helpful?
Thank pupsla
Daniel A, Manager at Quality Inn San Diego I-5 Naval Base, responded to this review

Thank you for taking the time to review our Hotel regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in... More 

Medford, Oregon
Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 September 2016 via mobile

I realize that you get what you pay for so I had no high expectations for this place being at the lower cost end. The sheets were clean, the bathroom was ok. Breakfast not worth it. The floors left the bottoms of my bare feet filthy which meant wearing my shoes even in my PJ's. The neighborhood is scary so... More 

Helpful?
Thank Karin S
Daniel A, Manager at Quality Inn San Diego I-5 Naval Base, responded to this review

Thank you for taking the time to review our Hotel regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in... More 

Travellers are raving about these San Diego hotels

Solomons, Maryland
Level Contributor
176 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 31 August 2016

Room had a musty smell and wasn't very clean. I was reluctant to even climb in the blankets. There wasn't any shampoo in the room so I went to the front office to ask for some and they lock the door. I guess for security purposes - but that didn't make me feel safe at all. Left me wondering what... More 

Helpful?
Thank travelnmom31
Daniel A, Manager at Quality Inn San Diego I-5 Naval Base, responded to this review

Thank you for taking the time out of your schedule to review our Hotel. I apologize that your experience was anything less than satisfying. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. Please know that your feedback... More 

Level Contributor
39 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 30 August 2016

Very easy to find. Hotel is in a good location for those with a car. San diego zoo, la jolla, mission bay, sunset cliffs, gaslamp quarter are all within 25 mins away by car. Room is spacious, clean, safe and comfortable. There was always ample parking outside the room. Reception staff were helpful and friendly. A very good 2 day... More 

Helpful?
Thank Fayevictoria333
Daniel A, Manager at Quality Inn San Diego I-5 Naval Base, responded to this review

Thank you for taking the time out of your schedule to review our Hotel regarding your recent stay. We hope to be of service to you in the future. More 

Jakarta, Indonesia
Level Contributor
45 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 9 August 2016

The hotel location is I think in the middle of nowhere next to a petrol station. Bus stop was close by (1 minute walk) and trolley station was approx 20 minutes walk. There was no restaurants or groceres nearby. Bed was comfortable, bathroom not quite clean but still OK. Coffee maker, fridge, microwave and AC were worked well. Breakfast was... More 

Helpful?
Thank OinK_Chan
Daniel A, Manager at Quality Inn San Diego I-5 Naval Base, responded to this review

Thank you for taking the time to review our Hotel regarding your recent stay. I would like to apologize for failing to exceed your expectations. We always strive to provide the best service to our guests. Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you... More 

1 review
Reviewed 30 July 2016

Mario who was working there went above and beyond to make my stay as great as possible. I was not aware that the room that was booked was through another site and placed me in a smoking room, which was going to ruin my stay, but he moved things around for me to get me in a nice non-smoking room.... More 

Helpful?
Thank Rafael J
Daniel A, Manager at Quality Inn San Diego I-5 Naval Base, responded to this review

Thank you for taking the time to review our Hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you... More 

Santa Clarita, California
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 26 July 2016

We stayed at this Quality Inn location on our recent trip to San Diego. I searched and searched for a reasonably priced hotel that had good reviews from travelers who commented on Tripadvisor.com. Well, when I found this hotel, I was pleased that the review were overwhelmingly positive and the price was definitely reasonable as compared to other hotels in... More 

Helpful?
Thank Susan W
Daniel A, Manager at Quality Inn San Diego I-5 Naval Base, responded to this review

Thank you for taking the time to fill out a review with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing... More 

Fresno, United States
2 reviews
Reviewed 25 July 2016

Location easily found off the I-5 and close to downtown. Cost of room reasonable considering it is isolated from traffic (but morning commuters can be heard). Front Desk Mario is really friendly and makes hard day of travel seem not so bad after all. Beds are really comfy. Rooms basic with microwave and mini-frig. Showers good. Did I mention really... More 

Helpful?
Thank Stanley L
Daniel A, Manager at Quality Inn San Diego I-5 Naval Base, responded to this review

Thank you for taking the time to review our Hotel with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you... More 

New York
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 July 2016

I just spent the last six days and five nights at FIVE DIFFERENT hotels. This was the last hotel of the trip. The location is literally off the I-5. All rooms are entered from the outside facing the parking lot. Checked in and brought in my luggage into my room. People were hanging out on the outer area on the... More 

Helpful?
Thank ikknyc
Daniel A, Manager at Quality Inn San Diego I-5 Naval Base, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn San Diego I-5 Naval Base. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with the staff to ensure we handle these types of situations differently in... More 

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Have a great stay at the Quality Inn(R) I-5 San Diego Naval Base hotel in San Diego, CA! Our hotel in San Diego is near Naval Station San Diego and the historic Gaslamp Quarter. You can head to Comic Con, located at the nearby San Diego Convention Center, and also explore such points of interest as Coronado Island, Old Town San Diego, Qualcomm Stadium, Petco Park and USS Midway Museum. The Quality Inn in San Diego is your ideal lodging choice, as our convenient location gives you easy access to San Diego's top attractions, including San Diego Zoo, SeaWorld San Diego and Balboa Park. For your convenience, we provide access to copy and fax services. As our valued guest at this San Diego hotel, you can enjoy such amenities as Free hot breakfast & free coffee, Free WiFi, Business center, Free parking and Exercise room. We invite you to relax in your guest room, which features a refrigerator, microwave, coffee maker, TV, down pillows, hair dryer, iron and ironing board. Enjoy the combination of cozy accommodations, friendly service and wonderful amenities at the Quality Inn San Diego I-5 Naval Base hotel. Book now - we look forward to hosting you soon! ... more   less 

Additional Information about Quality Inn San Diego I-5 Naval Base

Address: 3878 Dalbergia Ct, San Diego, CA 92113-3809
Region: United States > California > San Diego
Price Range: $105 - $179 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn San Diego I-5 Naval Base 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Quality Inn San Diego Hotel San Diego
San Diego Quality Inn
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn San Diego I-5 Naval Base staff and other travellers.
1 question
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Redwood City, California
3 months ago

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Questions? Get answers from Quality Inn San Diego I-5 Naval Base staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay elsewhere, see pictures of hotel posted by reviewers, any positive reviews are probably written by staff & owners!!!!”
 of 5 bubbles serranito, 21 Nov 2016 | Read review
“Ask for rooms at the yard side.”
 of 5 bubbles pupsla, 23 Oct 2016 | Read review
“All rooms were equal distance to everything.”
 of 5 bubbles ikknyc, 5 Jul 2016 | Read review
“Ask for a room on the front side of the hotel.”
 of 5 bubbles Annlowens, 16 Jun 2016 | Read review
“Room toward the inside court are quieter”
 of 5 bubbles Lmadrid, 29 Apr 2016 | Read review
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