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The management and housekeeping staff should be ashamed of this place, it was the worst hotel we have ever stayed at. Choice hotels should not have it as one of their hotels, it makes it hard for me to trust their brand. There was actually...More
Response from Guest_Relations_2018, Guest Relations Manager at Econo LodgeResponded 4 weeks ago
Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We are sorry to hear that you were not satisfied with the condition and cleanliness of the hotel your guest room at that time. This...More
This hotel building is older, but everything was up to date and clean. Our room was very large with a refrigerator, microwave and wet bar. We only stayed one night to go to the Carlsbad Caverns, and it was very comfortable. I forgot my pillow...More
1 Thank pinkhawaiianflowers
Response from EconolodgeCarlsbadNM, Guest Relations Manager at Econo LodgeResponded 2 April 2017
Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable...More
This was THE WORST motel I have EVER stayed in ANYWHERE. I have traveled to Germany, Italy, Lithuania, Sweden, Hawaii and most of the 50 United States and have NEVER had a room as horrible as this. Before I even unlocked the door to our...More
Response from EconolodgeCarlsbadNM, Guest Relations Manager at Econo LodgeResponded 18 October 2017
Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. We thank you for taking the time to share your experience and we want to assure you that the housekeeping issues which you have brought to...More
The graffiti in the lobby bathroom was full of hate speech and "f" the cops etc.
Our non-smoking room was filled with the smell of smoke and had an ashtray on the table. The door was wobbly and the lock looked like it was kicked...More
Thank Debra J
Response from EconolodgeCarlsbadNM, Guest Relations Manager at Econo LodgeResponded 31 July 2017
Dear Debra J,
Thank you for completing our guest satisfaction survey and letting us know about your recent experience at our hotel. We want you to know that we take your comments to heart and that we are continuously discussing and implementing new ways to...More
I guess I reserved the last room available, as I called around mid- to late- afternoon. When I arrived the desk clerk gave me my keys, told me the pool wasn't available (not something I worried about), and where my room was located.
Response from EconolodgeCarlsbadNM, Guest Relations Manager at Econo LodgeResponded 24 July 2017
Thank you for letting us know about the inconveniences that you encountered during your
recent stay at our hotel. It is through feedback like yours that we are able to quickly address housekeeping and maintenance issues that would allow such a situation to...More
US$75 - US$126 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Family Rooms ,
Smoking rooms available
Number of rooms
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