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Hampton Inn & Suites Carlsbad

Booking.comUS$149*
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GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hampton Inn & Suites Carlsbad
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379 Reviews from our TripAdvisor Community

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Showing 375: English reviews
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Beaumont, Texas
Reviewed 3 days ago NEW

Front desk was unauthorized to undo the unwanted and unrequested upgrade from 2 beds to a single bed. Had to make do with a pullout sofa bed as a second bed. Very uncomfortable. Complimentary breakfast was ok. Ran out of some foods, cream for coffee, etc. We cleaned our own table and chairs each morning before we sat down. The...

Review collected in partnership with Hampton
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Helpful?
Thank Bethany T
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

This is a newer hotel & the rooms are nice! Super comfy beds for weary travelers & very accommodating for large families (we have to get 2 rooms with 2 adults & 5 kids). We arrived late but got the rest we needed to continue our spring break adventure.

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Helpful?
Thank BeyondDallas
About Hotel's Favourite Review
HamptonCrlsbadNM, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Happy Adventuring! Were happy to have been you hotel of choice while in Carlsbad!

Lafayette, Louisiana
Reviewed 6 days ago NEW

Just an average Hampton. We only had a quick stay, which was fine, but not really remarkable in any way. The room was normal. The hallway was really warm ( I guess they don't air condition it?). We used the pool which was fine (indoor) but it did not have a bathroom right there, which meant we had to leave...

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Helpful?
Thank FrogSqueezer
HamptonCrlsbadNM, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

We are happy that you had a chance to visit our fair city and stay with us at the Hampton Inn and Suites. I hope that you allow us to be your host in the future and give us an opportunity to impress you more. Our goal is to be outstanding!! Not just average. Thank you for the review.

Albuquerque, New Mexico
Reviewed 3 weeks ago

We spent 3 nights in this property. It is a typical Hilton product. The room rates seemed high for a small town, but I think that they are taking advantage of the many tourists who frequent the area on their way to see Carlsbad Caverns. The bedding is good and there is a continental breakfast every morning. The one complaint...

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Helpful?
Thank ABQ-D
HamptonCrlsbadNM, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank you for taking the time to review our property. We always appreciate when have sincere comments to share. We hope that you have a chance to visit our beautiful town again.

Albuquerque, New Mexico
Reviewed 5 weeks ago via mobile

To start with, the toilet was plugged and wouldn't flush from a previous guest, I guess. They inspected it, then spent a long time trying to find a plunger. They could not fix the toilet. The front desk male attendant refused to move us to a new room. He said they had no other rooms available. When I called and...

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Helpful?
Thank BeingThereNow
HamptonCrlsbadNM, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

I am sorry that you had an unpleasant experience while you were here. I hope that if you make it through the area again you allow us to make it up to you. It is always our goal to provide the very best experience.

Reviewed 21 March 2017

Excellent service by all staff members. Rooms were well done from beginning to end. Plenty of amenities and small tid bits were taken care of. If I need to stay again, I will not hesitate to book in advance. Make sure you have reservation ahead of time.

Review collected in partnership with Hampton
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Thank 652pritim
HamptonCrlsbadNM, General Manager at Hampton Inn & Suites Carlsbad, responded to this review

Thank YOU! Its always great to have people share their positive experience and great advice! You are right about booking ahead of time... We can book up! Happy Travels

Austin, United States
Reviewed 20 March 2017

We had a great time staying at this property. It was close to Carlsbad Caverns and Guadalupe National Park. This was our Spring Break and the staff did and excellent job making us feel welcome. The rooms and facilities were well maintained.

Review collected in partnership with Hampton
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Helpful?
Thank terrencepd
Green Valley, Arizona
Reviewed 19 March 2017 via mobile

This Hampton inn is very clean . The staff was friendly and helpful. I really appreciated​ the Snickers bar in the room and the free water. The breakfast was very tasty. I would highly recommend staying here.

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Helpful?
Thank gvazmike
Plano, Texas
Reviewed 18 March 2017

This is a new property. Very clean 30 minutes from Carlsbad Caverns Free breakfast with make your own waffles, eggs, cereal and juice, Took a while to get checked in short on staff for check in and breakfast.

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Thank 668cathyf
Euless, Texas
Reviewed 14 March 2017

Everything is still fresh and new. Staff was pleasant and saw to our requests right away. Breakfast was good offering a nice variety and they changed the offering from day to day. They kept fresh coffee set up all day in the lobby and warm cookies in the afternoon. The cleaning staff did a great job spiffing up our room...

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Helpful?
Thank deannay2017

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Hampton Inn & Suites Carlsbad

Address: 120 Esperanza, Carlsbad, NM 88220-6536
Region: United States > New Mexico > Carlsbad
Price Range: $250 - $392 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hampton Inn & Suites Carlsbad 2.5*
Number of rooms: 85
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Also Known As:
Hampton Inn And Suites
Hampton Hotel Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Carlsbad staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Carlsbad staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were at the end of the hall but have also been near elevators in Hampton Inn hotels and never had trouble with noise.”
deannay2017, 14 Mar 2017 | Read review
“Loved the king study. You felt like you had some space.”
MammaMoose, 12 Mar 2017 | Read review
“Rooms on the back side avoid the traffic noise from the main street and get a nice view of the sunset.”
sdavi, 12 Mar 2017 | Read review
“I always try to reserve a first floor room; but any room at a Hampton is good!”
913kenp, 12 Oct 2016 | Read review
“I can't imagine there are any bad rooms”
trishDerwood, 17 Sep 2016 | Read review
5 of 5
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US$149* /night
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TripAdvisorUS$149
Hampton.comUS$149
TravelocityUS$149
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Prices are for 1 room, 2 adults
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