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BEST WESTERN Stevens Inn

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549 Reviews from our TripAdvisor Community

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Showing 530: English reviews
Mililani, United States
Reviewed 25 October 2014

Was a little nervous after reading other reviews but I was pleasantly surprised. Room was clean, convenient and breakfast was good. Buffet style but they had really good salsa to complement the eggs and even non-instant oatmeal. Only downside was inability to connect to the internet. Price seems high but for the area was the best I could find. Worth...

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Thank Christine R
Phoenix, USA
Reviewed 16 October 2014

In Carlsbad, it's really difficult to find a good hotel at a good price. We liked the price at this one and decided to try it, even though it didn't look too great. And it wasn't. At night, we heard noise from the parking lot and adjacent rooms. The shower is a weird shortened shower that reminded me of camps;...

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Thank Pumpkinville
Midvale, United States
Reviewed 16 October 2014

The room was nice and large, had a fridge, microwave and coffee machine. The hot water in the tub was only luke warm the first night so we had to call and have maintenance come tinker with it for a while to get hot water. I don't like hot water, but it was a bit cool for me. I guess...

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Thank Lynne M
Jackson, Wyoming
Reviewed 14 October 2014

Good hotel w nicely furnished rooms & full breakfast. Easy drive to Carlsbad Caverns. Nice pool w palms & landscaping. Plus: coin laundry on premises. Only con is that it is near road & there are many truckers who stay. Can be a bit noisy. However, we were never bothered w noise at night.

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Thank Shirley T
pa
Reviewed 10 October 2014

Good location for visiting Carslbad Caverns. On the south end of town so not much traffic to deal with on the way to the caverns(about 15 minutes away) .Hotel was fine, nothing exceptional. Nice breakfast.

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1Thank straw1
Midland, United States
Reviewed 6 October 2014

Our room was so dirty our toddlers legs and feet turned black within minutes. We couldn't let him play on the rug for the rest of our stay. There was no hot water and when we complained the issue was not taken care of.

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2Thank Rachel D
Littleton, Colorado
Reviewed 3 October 2014

The GWRRA NM District leaders chose this hotel as the host hotel for its 2014 Rally. The hotel is very large with adequate parking. I wouldn't be surprised if our group staying here was over a hundred people. This is a oil boom town at this time and we were happy to find reasonable lodging. We were a little concerned...

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Thank 1Goldwinger
New York City, New York
Reviewed 1 October 2014

It looks like this hotel facilitates a lot of elderly local events. The breakfast is not good. The room is barely passable for clean, and it smells of bug spray. I had planned to stay here to attend some events at the Carlsbad Caverns. I would recommend staying somewhere else.

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1Thank Mike L
United States
Reviewed 30 September 2014

This hotel is an embarrassment to the Best Western franchise and to hotel industry. I asked for a suite and was told that I could not reserve a suite in the phone. I must arrive early to see if I could get one. Suites are on first-come-first-serve bases. Yet, my reservation papers indicated a room reserved for a suite... Like...

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1Thank Walter C
Dunedin, Florida
Reviewed 18 September 2014

We were visiting the cavaran and needed a room in the area. Based on our Best Western experience, we choose this property in spite of what we thought was a high price. The property was large, and while our room was clean and functional, it had a strange layout with a funky kitchenette. We were there on a Sat. night,...

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Thank Lonsgal

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Free Breakfast
  • Shuttle Bus Service
  • Room Service
  • Meeting Rooms
  • Self-Serve Laundry

Additional Information about BEST WESTERN Stevens Inn

Address: 1829 S Canal St, Carlsbad, NM 88220-6517
Region: United States > New Mexico > Carlsbad
Price Range: $177 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Stevens Inn 2.5*
Number of rooms: 220
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Also Known As:
Best Western Stevens Hotel Carlsbad
Carlsbad Best Western
Best Western Carlsbad
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Stevens Inn staff and other travellers.
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California
4 months ago

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Questions? Get answers from BEST WESTERN Stevens Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room in the back, otherwise you'll be nest to the main highway that runs through the city”
 of 5 bubbles hollyh756, 26 Nov 2016 | Read review
“Great Value!”
 of 5 bubbles jorT4266NA, 3 Aug 2016 | Read review
“They MIGHT tie up a LOT of money on your credit/debit card when you book here...BEWARE.”
 of 5 bubbles 222scotts, 13 Jul 2016 | Read review
“No elevator”
 of 5 bubbles NewyorkUpstate, 28 Jun 2016 | Read review
“I like the first floor rooms as you can park right in front of your door”
 of 5 bubbles alisons333, 17 Jun 2016 | Read review
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