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Super 8 Carlsbad

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Super 8 Carlsbad
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277 Reviews from our TripAdvisor Community

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There are newer reviews for Super 8 Carlsbad
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Showing 271: English reviews
Albuquerque
Reviewed 9 October 2014

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Helpful?
1Thank Cynthia K
Alto
Reviewed 26 September 2014

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Helpful?
Thank Don R
praful07451, Manager at Super 8 Carlsbad, responded to this review

New Mexico
Reviewed 18 September 2014

We had read poor reviews of this motel, but faced with an urgent reason to be in Carlsbad, we had little choice. Checking in, no one was at the desk, but the family that runs the motel is casual, and she showed up in a few minutes. Opting to change our room from the first floor, which faced the headlights...

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Thank daytripperNewMexico
praful07451, Manager at Super 8 Carlsbad, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us, especially that we were not able to address the issues right away. I assure you that we are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. Know...

Carlsbad
Reviewed 16 September 2014

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Thank Matalda J
praful07451, Manager at Super 8 Carlsbad, responded to this review

Carlsbad
Reviewed 13 September 2014

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1Thank George C
El Paso, Texas
Reviewed 2 September 2014

I don't know if there was a flood on the lower 1st floor, or some other fluid, but the carpet was beyond filthy. I would be horrified to have someones baby crawl on this floor. I don't even know if the carpet is cleanable.

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Helpful?
1Thank Virginia T
praful07451, Guest Relations Manager at Super 8 Carlsbad, responded to this review

I do apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to...

Denver
Reviewed 10 August 2014

Rooms were OK as far as size goes, there were only two of us. The carpets are filthy in the rooms and hallways. The bathtub in our room had a large section of the finish peeling off. I found a used tissue under the sink so guessed the floor in the bathroom hadn't been cleaned well. The bed was OK,...

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Helpful?
Thank milehi1
praful07451, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Your feedback is important to us. It is our goal to share a great hotel stay to every guest who visits our property. However, we are saddened to know that we failed to achieve that during your stay. Comments regarding the maintenance and upkeep of our rooms and facilities will be seriously taken and will be discussed with our management...

Lubbock
Reviewed 10 August 2014

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Helpful?
Thank Janice R
praful07451, Guest Relations Manager at Super 8 Carlsbad, responded to this review

Lindon, Utah
Reviewed 10 August 2014

Hotel is very old, but they have done some nice things to upgrade it. Rooms were small, bathroom was smaller. Positive: Sheets were clean & soft. Bedding was updated. They had put granite in the bathrooms, which was a nice touch. Walls were freshly painted & The room felt clean. Breakfast included a blueberry waffle, which was unique. Negative: Carpeting...

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Helpful?
Thank Jennifer F
praful07451, Manager at Super 8 Carlsbad, responded to this review

Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. I deeply regret that our staff was unable to accommodate your needs and that you encountered housekeeping issues as well. I hope you'll change your mind about seeking other accommodations in the area and that you'll give us the opportunity to impress you...

Albuquerque
Reviewed 5 August 2014

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Helpful?
Thank John V
praful07451, Manager at Super 8 Carlsbad, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Pool
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast

Additional Information about Super 8 Carlsbad

Address: 3817 National Parks Hwy, Route 62/180 South, Carlsbad, NM 88220-5952
Region: United States > New Mexico > Carlsbad
Price Range: $87 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Carlsbad 2*
Number of rooms: 60
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Also Known As:
Super 8 Motel Carlsbad Hotel Carlsbad
Super Eight Carlsbad
Carlsbad Super Eight
Carlsbad Super 8
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Questions & Answers

Questions? Get answers from Super 8 Carlsbad staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor was quieter”
 of 5 bubbles dannyc690, 4 Oct 2016 | Read review
“Our room faced the pool area.”
 of 5 bubbles GypsyWannabe90, 11 Aug 2016 | Read review
“all floors have steps either down to first floor or up to 2 and 3. Wouldn't think a wheelchair would be good here.”
 of 5 bubbles Eagleeva, 15 Jul 2016 | Read review
“Unless you are on a severely limited budget avoid.”
 of 5 bubbles noronwe, 23 Feb 2016 | Read review
“ask for 2nd floor room to avoid hearing the person above walking around, and for room as far away as possible from smoking”
  • shower ad
  • rusty tub
  • drywall tape
 of 5 bubbles 192KS192, 17 Jan 2016 | Read review
5 of 5
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