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Candlewood Suites New York City Times Square

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Candlewood Suites New York City Times Square
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1,791 Reviews from our TripAdvisor Community

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There are newer reviews for Candlewood Suites New York City Times Square
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Showing 1,269: English reviews
ulvik
Reviewed 26 April 2013

First visit to New York and chose this hotel based upon Trip Advisor. Really well located - Very welcoming and friendly reception staff, extremely helpful concierge - well planned rooms with all the amenities in excellent condition and clean. Ideal base for a visit to the Big Apple. Thanks for making such an enjoyable start of our 3 week holiday!

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Helpful?
Thank fellhouse
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings! We are delighted to hear that you enjoyed your stay while in NYC. We appreciate your great feedback and look forward to hearing back from you in the future! Thanks again, and see you soon!

Potomac, Maryland
Reviewed 25 April 2013

I was very wary of staying at this hotel. I guess because of the "long term stay" factor. Had a conference at Jacob Javits Center and wanted to be able to walk there so we crossed our fingers and trusted the tripadvisor reviews! First of all the pros: The bed was comfortable. The staff was nice. There was a full...

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Helpful?
Thank nreyesok
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! We are delighted to hear that you enjoyed your stay with us. We hope to see you back with us in the future.

Houston, Texas
Reviewed 24 April 2013

My first clue should have been the fact that all other hotels in the area were booked and this Candlewood Suites still had rooms. Upon checking in, I was assigned a wheelchair accessible room on the first floor (I did not book an accessible room). When I arrived at the room, I noticed the door had previously been forcibly entered...

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Helpful?
2Thank Ronald G
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings, from the Candlewood Suites. We want to first thank you for giving us your feedback about your stay. We are reviewing your displeasures and have addressed each accordingly. Please accept our sincerest apology and we would like an opportunity to speak to you directly about your experience with us. Please do not hesitate to contact me directly. Thank you...

Boston, Massachusetts
Reviewed 22 April 2013

We came to NYC for a Broadway Play and wanted to stay near the Theater District. The hotel was perfectly located for theater, Times Square and restaurants. It was clean and we loved having the kitchen for coffee, tea & breakfast. The staff was very friendly and helpful. We got there early and they stored our luggage until our room...

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Helpful?
Thank PK327
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello from the Big Apple! Thank you for your feedback and we hope to see you back soon!

Los Angeles, California, United States
Reviewed 17 April 2013

Perfect for a visit to the "Big Apple" with your grown-up kids as travel partners. Prices are reasonable, rooms quiet, basic and clean with beds that are exceptionally comfortable. The location is great for walking almost everywhere, with a few cab rides mixed in. You’ll have one foot almost in Hell's Kitchen, and Times Square is a five minute walk...

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Helpful?
2Thank Rosemary S
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! We want to thank you for taking time to send us a review. We are delighted to hear that you enjoyed your stay and the near surroundings. We hope to see you back soon!

Melbourne, Australia
Reviewed 14 April 2013

We stayed here for 6 days and loved the location, it isn't too close to times square so you dont get sick of it but it is only about two blocks away so we loved it! The room was quite small but it was all we needed as we were barely in there, and the kitchen was useful even though...

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Helpful?
1Thank Rebbecca R
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings! Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us and hope to see you back again!

Glasgow, United Kingdom
Reviewed 14 April 2013

Booked here for the location and were not disappointed. Could walk to the main biz of the area no problem and it had some nice restaurants nearby too. The kitchen was only for breakfast in our case and it suited us admirably. The complimentary coffee in the lobby was good and advantageous as I couldn't operate the filter coffee supplied...

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Helpful?
1Thank AlanDick
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Hello and thank you for leaving us a review on trip advisor. We are happy to hear that you were delighted with your experience and we hope that we can offer our services to you again in the future!

Reviewed 12 April 2013 via mobile

I have just came back from my stay at this hotel. I would highly recomend it. The staff go above and beyond to make your stay as comfortable as possible. You couldnt ask for a better location 5 minutes from times square a block away from port authority bus terminal. The room was fantastic great having a kitchen area to...

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Helpful?
1Thank Supersaz183
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you for your great feedback. We appreciate your feedback and we are happy we met your expectations. We hope to see you back soon!

Bengaluru, India
Reviewed 12 April 2013

Stayed here for a night during the US Open Tennis tournament in 2012. I got a 2 hour early check-in and a 2 hour late check-out - the front desk staff were friendly and accommodating. Can't say enough about the location. The rooms were typical Candlewood Suites [have stayed in one of their properties near Chicago earlier], but due to...

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Helpful?
1Thank ArunTourister
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you for your great feedback and we are delighted to hear you thoroughly enjoyed your stay with us. We hope to see you back with us soon!!

Nice, France
Reviewed 11 April 2013

Given its central location, just a few steps from Times Square this hotel was surprisingly quiet. We walked practically everywhere but the subway and bus services are close by. Only problems were that the garbage compactor hadn't been emptied property and it stunk to high heaven when we first arrived, the air conditioning/heat was really noisy as was the fridge,...

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Helpful?
Thank Sandra B
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review

Greetings from the Big Apple! Thank you for your feedback on Trip Advisor. We are happy to hear that you enjoyed your stay with us while in the city. We appreciate you taking the time to let us know about our room. We will definitely look into the maintenance of the rooms as we pride ourselves in making sure that...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 

Additional Information about Candlewood Suites New York City Times Square

Address: 339 W. 39th Street, New York City, NY 10018
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Price Range: $167 - $494 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Reservation Options:
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City
Hotel Style:
#42 Best Value Hotel in New York City
#112 Family Hotel in New York City
#122 Romantic Hotel in New York City
#170 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites New York City Times Square staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We liked upper floor. View did not matter, we were not there much.”
 of 5 bubbles dbwbear, 20 Feb 2017 | Read review
“Good rate but have patience with the staff”
 of 5 bubbles DOUBLEMOON927, 8 Feb 2017 | Read review
“Ask for high floor.”
 of 5 bubbles Ruedinho, 24 Dec 2016 | Read review
“keep windows shut at all times. fridge in room which was very loud so kept me awake.”
 of 5 bubbles sargill, 8 Nov 2016 | Read review
“Try to choose a room not occupied by someone else...”
 of 5 bubbles 352eduardoo, 2 Nov 2016 | Read review
5 of 5