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Candlewood Suites New York City Times Square

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Overview
  • Excellent46%
  • Very good41%
  • Average9%
  • Poor2%
  • Terrible2%
Travellers talk about
“free laundry”(41 reviews)
“times square”(322 reviews)
“port authority”(72 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Kitchenette
Multilingual Staff
3 Star Hotel
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Rooms
May 6May 7
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,922)
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All reviewsfree laundrytimes squareport authorityfull size refrigeratornew yorkfridge freezeran extended staylaundry roomsmall kitchenfresh towelspenn stationfew blockscoffee makerthe empire state buildingqueen bedwould definitely stay here againaround the corner
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681 - 685 of 1,340 reviews
Reviewed 9 August 2013

I stayed in this hotel from aug.2-6. It was one block from times square and right in the Hell's kitchen area of NYC. There is great shopping, restaurants, and the Hell's Kitchen flea mkt. in walking distance. Great staff and clean room.

Thank happytraveller305
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 17 August 2013

Greetings from the Big Apple! Thank you for your great feedback. We are so happy to hear you found a great shopping experience in the area. We hope to see you back soon!!

Reviewed 7 August 2013

Booked into Candlewood on my way upstate to Rhinebeck. Given the location I was pleasantly surprised how quiet the room was, in terms of location it was top value as it is only a short walk to any of the attractions. The staff were very...More

Thank Ron D
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 17 August 2013

Greetings from the Big Apple!! Thank you for your awesome review. We are delighted to hear that your found your stay accommodating and are so glad that your were able to get a good nights rest. We would love to have you back and we...More

Reviewed 5 August 2013

The staff made this hotel as everyone we dealt with was delightful and efficient. the room was clean and comfortable with very comfy beds and pillows,nice big armchair to relax in and so good to have the fully equipped kitchen and coffee maker.We found the...More

Thank Steve265
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 17 August 2013

Hello! Thank you for your great feedback. We appreciate you recommending us and we hope to see you again soon!

Reviewed 4 August 2013

I was pleasantly surprised by this hotel. I had no idea of what to expect prior to staying here. We chose it for its location to do a long weekend theater tour. It is ideally located for walking to the theater district. That is assuming...More

Thank MountnBiker
Response from Teresa V, Front Office Manager at Candlewood Suites New York City Times SquareResponded 17 August 2013

Hello from the Candlewood Family! Thank you for your great feedback. We are glad to hear that you found us pleasantly surprised. We appreciate that you took the time to let our fellow travelers know about the nearby locations and about our rooms. We hope...More

Reviewed 2 August 2013

We stayed at this hotel for 5 days and for 4 days one of the 2 elevators didn't work. This lead to long waits - which was disappointing. The air conditioning unit was pretty much feast or famine! It worked, but there was turning it...More

Thank Sharon C
Response from MonicaNarvaez, Guest Relations Manager at Candlewood Suites New York City Times SquareResponded 4 August 2013

Greetings from the Candlewood Family, First and foremost I would like to thank you for taking the opportunity to share your feedback with us. We would like to sincerely apologize for any inconveniences you might have encountered throughout your stay. We tried our best possible...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$181 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
Details
Price range
US$181 - US$404 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#118 Romantic Hotel in New York City
#164 Business Hotel in New York City
Room types
Kitchenette, Suites, Non-Smoking Rooms
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Traveller (547)
Room & Suite (386)
Dining (15)
Amenities (18)
Business Centre & Event Rooms (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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LolaCayman
10 August 2017|
AnswerShow all 3 answers
Response from RaeP617 | Reviewed this property |
Yes it is! This hotel is filthy, they do not consistently change the bed sheets!!! I know this as a fact because my bed had blood stained pillow....ugh!!!! Every time I think of it I am nauseated!!! They must have bed bugs... More
1
Vote
Samantha A
6 April 2017|
Answer
Response from NRRobinson |
Non. It's a 100% smoke free hotel.
0
Votes
Room Tips
"Just pay attention to what you are booking."
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"Construction on the other side of the street started early during the week."
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"Higher up the better and to the rear less noise"
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"The hotel is in the middle of Manhattan. You have a very short distance to Rockefeller Building, Empire State..."
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