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The Mark

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695 Reviews from our TripAdvisor Community

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Showing 597: English reviews
Eynsford, United Kingdom
Reviewed 15 March 2015 via mobile

Location is perfect if you are looking for Upper East Side elegance, great shopping and proximity to the park. The rooms are high standard as is the service. It's a shame that the rates fluctuate so much and that they do not offer any loyalty points despite being part of the iprefer group. Room service and on site restaurant is...

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2Thank Peter M
Ottawa, Canada
Reviewed 23 February 2015

My husband and I stayed 3 nights in January 2015. The staff is superb. The doorman left an impression with me - always genuine and offering directions. Seamless check-in. The rooms are varied. We stayed in a suite with a bedroom, small sitting area and small galley kitchen. I loved the storage space in the room, allowed us to clear...

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3Thank Lunch E
Shelburne, Vermont
Reviewed 19 February 2015 via mobile

Located in a lovely Upper East Side neighborhood, The Mark sadly lacks the charm of The Lowell and the grace of The Carlyle. Our rooms were furnished in a rather unattractive mix of styles. Furthermore, the noise from the street was LOUD, interrupting our sleep. Peaceful it was not.

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5Thank CMA2011
Olivier L, General Manager at The Mark, responded to this review

I must admit that I am rather surprised to read this review, as the design and décor of our hotel often receives praise for its “charming exterior” and “bold mix of elegance and modernity” within the public spaces. Furthermore, we receive many compliments regarding the comfort and understated style of our guest rooms and suites. Yet, I understand that not...

Boston, Massachusetts
Reviewed 19 February 2015

We were upgraded to a larger room. This was both good and bad, as it was located on the second floor at the front of the building just above the entrance. New York never sleeps, so even in a fairly quiet neighbourhood, you can get some noise. Ask for a higher floor if noise bothers you. But on the positive...

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2Thank SkyeTraveler
New York
Reviewed 16 February 2015 via mobile

Great renovation in UES NYC euro-attitude hotel. Fashion week and Valentines Day stretched staff to the breaking point. 40 minute wait for car, jammed street and indifferent Concierge on Sunday morning (wow, she gets paid to be that way? Is Don Rickles looking for a job?). BUT many staff members were simply lovely and made the extra step to serve...

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Thank golflefty
Olivier L, General Manager at The Mark, responded to this review

I appreciate the time you took to share your overall experience with us. Although I am happy to hear that you truly enjoyed your stay and found our staff to be charming and courteous, I am disappointed that you did not receive the same level of service from every member of our concierge. Despite the full capacity of the hotel...

Toronto, Canada
Reviewed 10 February 2015

We have been going to New York frequently lately and just love the city. We stayed at the Mark this time and absolutely loved it. The room was fantastic and the bathroom outstanding. The water pressure in the shower could not have been better. We ordered food up in the room the first night and it was amazing. We ate...

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3Thank Julie T
Olivier L, General Manager at The Mark, responded to this review

As a first time guest of The Mark, I am delighted that we were able to exceed your expectations and gain your loyalty. These are certainly words that we like to hear and your compliments will be shared with our in-room dining and restaurant teams. Thank you again for taking the time to provide us with feedback of your stay...

Paris, France
Reviewed 8 February 2015

This has to be my top choice for a New York hotel. I had a suite, I love hotels built with noble materials. THis is one of them. The location is great it is a part of the upper east side that is the most desirable. Nothing to look out for just wonderful.

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1Thank Brasscupcake
San Francisco
Reviewed 7 February 2015

This was our third stay at The Mark. This hotel keeps drawing us to return with accommodations that are luxurious but at a cost that is not. The service of all the staff is outstanding. The neighborhood is a combination of residential and shops/restaurants. We love the bathroom and the shower is excellent. One block from Central Park. We think...

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1Thank travelalot39
United Kingdom
Reviewed 1 February 2015

I am just on my last day at this very nice hotel. The service is good (what is expected in NYC). The rooms are very nice and have the latest gadgets to keep you occupied. The bathroom is very nice (very good shower). The bed is comfortable and large. My wife has one complaint, there is know where to sit...

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Thank Hisnameisbrian
New York City, New York
Reviewed 29 January 2015

Very elegant interior. Peaceful setting close to Central Park in a primarily residential area of the UES. The Hotel has a very old school feel--without feeling dated or pretentious. I stayed here for a weekend, and will definitely be coming back.

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Thank BusinessTravel7144

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Staying in Upper East Side

Neighbourhood Profile
Upper East Side
Combining quiet residential neighbourhoods that have easy access to Central Park with world-famous cultural institutions, the Upper East Side is one of the most livable places in the city. Along beautiful Fifth Avenue, you’ll find Museum Mile, which houses many of the nation's most famous attractions in a single stretch, like The Metropolitan Museum of Art and the Guggenheim Museum. Walk a few blocks into the neighbourhood, and you’ll come to Park Avenue, the poshest address in the city, lined with grand apartment buildings as far as the eye can see. Even if you can’t afford the luxury goods along Madison Avenue, it’s still a great spot to window shop an afternoon away.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Mark is housed, as it has always been, in the beautiful, 1927 landmark building at the corner of 77th Street and Madison Avenue. But, inside, the Mark has been completely reimagined, and given new life and identity for the 21st century. Newly reborn, The Mark combines old-world comfort, avant-garde design, up-to-the-minute technology and an unprecedented level of personal service to create the finest five-star hotel of the 21st century. Drawing on the expertise of an extraordinary group of talent – foremost, among them, the designer Jacques Grange, Chef Jean-Georges Vongerichten, hair stylist Frederic Fekkai and the hotel general manager Olivier Lordonnois – The Mark Hotel is now a beacon of high French style, and modern American technology and comfort. The delights of The Mark are both bold and discreet. The graphic lobby is colorful and convivial, situated with unique objects d’art that surprise and intrigue. Studded in one of New York's most exclusive neighborhoods, The Mark is surrounded by the world's premier museums, shops, restaurants and the splendor of Central Park. The Mark not only surrounds you in luxury and style, it places you at the epicenter of Manhattan’s social and cultural riches. The Mark Restaurant by Jean-Georges, set within The Mark Hotel has received a Wine Spectator Award of Excellence by Wine Spectator in 2012. ... more   less 

Additional Information about The Mark

Address: Madison Avenue at 77th Street, 25 East 77th Street, New York City, NY 10078
Region: United States > New York > New York City > Upper East Side
Price Range: $681 - $1,361 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Mark 5*
Number of rooms: 152
Reservation Options:
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Also Known As:
The Mark Hotel New York City
Mark New York City
Mark Hotel New York City
Hotel Style:
#3 Business Hotel in New York City
#24 Romantic Hotel in New York City
#24 Luxury Hotel in New York City
#31 Family Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Mark staff and other travellers.
5 questions
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Questions? Get answers from The Mark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor rooms get more light”
ceo_nomad, 9 Apr 2017 | Read review
“My own favorite is 716, looks onto Madison shops, but 77th street might be quieter for you.”
johnH1892DD, 21 Mar 2017 | Read review
“suites are awesome”
VTwelltravelled, 15 Mar 2017 | Read review
“Inner courtyard rooms are supremely quiet without losing the NYC feel/vibe”
mattdI7226NR, 13 Feb 2017 | Read review
“The queen courtyard is great and fair in price!”
23storms, 6 Feb 2017 | Read review
5 of 5