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W New York

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W New York
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4,052 Reviews from our TripAdvisor Community

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Showing 3,662: English reviews
New York City, New York
Reviewed 2 days ago NEW

Great hotel. The rooms are smaller, but very clean and modern. The lobby was fun to hang out in and the gym is great! In addition, the toiletries provided by the W spa smell amazing. I had a positive experience. Although, one time I stayed here I received an "upgrade" and the room wasn't as nice as I'd had without...

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Thank Brandon D
Los Angeles, California
Reviewed 2 days ago NEW

As always the W delivers. I especially love this location because it is very central to my city activities when I am home. To the park, Grand Central, Barneys, Museums, St Pat's, uptown or a quick dash to the Union Sq market downtown. This is location is super! The staff is professional, friendly and alert. And the attention to detail...

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1Thank Greg D
Reviewed 3 days ago NEW

We spent our first night in New York in this design hotel. Check in was very fast and the room was in high up levels. The living room in the lobby was one of the most impressive i have ever had. Guests could enjoy the comfortable, cozy, and convenient facilities and environment. They also provide complimentary coffee and drinks all...

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Thank Yali L
Reviewed 5 days ago NEWvia mobile

The W hotels chain never comes up short on anything. Always a class act of a hotel. First time at this midtown gem. Booked for a 2 night stay in their most modest room. Right in the heart of it all. A one block walks away from my favorite steakhouse Smith and Wollensky... subway is on the other block. Waldorf...

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Thank Heber F
Management_Team_365, General Manager at W New York, responded to this review

Hello Heber F, Nothing makes us happier than making new friends, it was our pleasure to host you during your recent stay and we thank you for such an outstanding review. Your appreciation of our offerings, from our welcoming Talent to our comfortable rooms, our style to our location, is a treat to read and we are delighted to be...

Mountain View, California
Reviewed 5 days ago NEW

I come to NYC every 4 weeks for work from California, this is not only the worst SPG property I ever stayed but also the worst 4 to 5 stars hotel I have stayed in Manhattan in the last 5 years. Check in: rude and dismissive. I got an email a few days ago asking when would I check in...

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Thank valontheroad
Management_Team_365, General Manager at W New York, responded to this review

Hello valontheroad, It was our pleasure to host you during your recent stay and we thank you for taking the time to provide your feedback. We understand the stresses of long haul travel and we are delighted that we were able to offer you the opportunity to check-in early so that you could rest and recharge after your flight. We...

Reviewed 6 days ago NEW

The W on Lexington is good. The rooms are typical NYC sized, so not large but still quite comfortable and livable. The hotel itself feels a little worn which is not uncommon for a high-traffic NYC hotel. The gym is very large for a downtown manhattan hotel and it's pretty quiet as most tourists aren't visiting to work out. The...

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Thank Gary K
Management_Team_365, General Manager at W New York, responded to this review

Hello Gary K, Warm greetings from W New York! We were thrilled to host you during your recent visit to the Big Apple and we thank you for your review. We are delighted that our facilities in FIT exceeded expectations and also very impressed that you maintained your fitness regime, as we know how hard that is to maintain while...

Burlington, Vermont
Reviewed 6 days ago NEW

Up to date and upbeat. Great neighborhood with a Starbucks near. Location is perfect. We had drinks at the bar and loved the atmosphere. Comfy room and nice bathroom. The service was excellent. Great valet and luggage service. They even let us check in early at no extra fee.

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Thank Jennifer L
Management_Team_365, General Manager at W New York, responded to this review

Hello Jennifer L, Greetings from NYC! We thank you for sharing such a warm review of your time with us, it was our pleasure to welcome you. We are thrilled that you share our sense of style and that you felt our W love. It was a joy to have your settle in with us and we hope you will...

Reviewed 1 week ago via mobile

Let me start by explaining how loyal I've always been to the Starwood and Marriott brand. I VERY rarely ever stay at any other properties so this review is even shocking to me.. The W New York could possibly be one the worst hotels I've ever stayed at. I've always appreciated W Hotel's attention to details. The cleanliness of cracks...

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Thank Ashley P
Management_Team_365, General Manager at W New York, responded to this review

Hello Ashley P, We always enjoy welcoming guests loyal to our hotels, and we thank you for providing feedback on your stay as it allows us the opportunity to ensure we are meeting both guest and our expectations. We regret to learn from your review that we fell short during your stay, your comments will be reviewed internally with our...

Long Island, NY
Reviewed 1 week ago

I don't usually believe negative reviews, but this time I should have heeded the warning. My fiance and I were expecting to have a leisurely and quiet, but exciting weekend in Manhattan. Instead, we found the room accommodations to be TINY (even for NYC), a little sloppy (ugly, uneven trim painted over wallpaper), issues with hot water not coming from...

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Thank Heather S
Management_Team_365, General Manager at W New York, responded to this review

Hello Heather S, Warm greetings from W New York! We are thrilled that you felt the warmth of our welcome and thank you for your kind comments regarding the hospitality of our W Talent. We appreciate you sharing feedback while with us so that our Welcome Desk Ambassadors could work on providing a solution, and we regret if a sold...

Koh samui
Reviewed 1 week ago via mobile

I booked a room for two adults through a third party company. Prior to booking I called directly to see if they would match the price I had found. They couldn't , fine I booked A doble standard room with two beds. When my mother checked into the hotel with my sister for there birthday weekend thety were told the...

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Thank Giotop48
Management_Team_365, General Manager at W New York, responded to this review

Hello Giotop48, It was a pleasure to welcome you and your family on your NYC visit and we thank you for sharing your review. We regret to learn through this and previous reviews that there may have been some confusion regarding the room description provided by your travel agency and the descriptions we use to define our rooms, specifically as...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $241 - $684 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Booking.com, Starwood, Priceline and Hotels.com so you can book your W New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#37 Spa Hotel in New York City
#66 Green Hotel in New York City
#191 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
48 questions
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Questions? Get answers from W New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the cheapest room, no worth to upgrade”
 of 5 bubbles valontheroad, 14 Feb 2017 | Read review
“Higher floors are always better”
 of 5 bubbles GaryK344, 13 Feb 2017 | Read review
“Always ask for highest floor, corner room.”
 of 5 bubbles , 13 Feb 2017 | Read review
“Upgrade to the larger rooms”
 of 5 bubbles Jlobou, 7 Feb 2017 | Read review
“HVAC is noisy and tub became a small pool while taking a shower. ”
 of 5 bubbles 657diannes, 6 Feb 2017 | Read review
5 of 5