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W New York

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3,905 Reviews from our TripAdvisor Community

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Showing 3,529: English reviews
Reviewed 5 days ago NEWvia mobile

We checked in with no problem they even upgraded the room which was lovely. The room was cleaned every day. The room was a good size. The staff were happy to help us when we had problems trying to ring and arrange our transfer back to the airport. Would stay there again as it is in a good location to...

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Helpful?
Thank Zoe P
Management_Team_365, General Manager at W New York, responded to this review

Hello Zoe P, Greetings from the vibrant city of New York! It was a pleasure to welcome you and a delight to uncover your wonderful review today. We are pleased that you were so thrilled with the room upgrade; while it’s not always possible due to those rooms being committed to with future reservations, we are happy to provide a...

Newcastle upon Tyne, United Kingdom
Reviewed 5 days ago NEWvia mobile

Excellent location! Walking distance to a lot of the 'must see/do' things in NYC. The hotel is situated on Lexington Ave and is within short walking distance of Bloomingdales, a Victoria's Secret and a Sephora (as well as others) and you are about a 10-20 minute walk from The Rockefeller and Central Park. The rooms are of decent size for...

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Helpful?
Thank _kat26xo
Management_Team_365, General Manager at W New York, responded to this review

Hello kat26xo, Thank you for joining us on your recent visit to NYC, we can’t wait to welcome you back in June! As you discovered, our dynamic address puts the best of New York at your doorstep with innovative restaurants, retail shopping ranging from Bloomingdales to specialty boutiques and various attractions, all within walking distance. We are delighted that your...

Oswestry, United Kingdom
Reviewed 6 days ago NEW

Upon arrival there was a slight queue for check in. A member of staff gave out bottles of water to the queue whilst they were waiting which was a nice welcome. We stayed in a cosy room, although it wasn't the biggest the space was adequate and the room was clean and tidy. Bathroom was small but again all of...

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Helpful?
Thank epierce277
Management_Team_365, General Manager at W New York, responded to this review

Hello epierce277, We appreciate your seal of approval and thank you for joining us on your recent visit to The Big Apple. We apologize for any delay you may have experienced upon arrival, but we are delighted that the water provided by our Talent provided a refreshing wait. We are pleased that the style of our rooms was fitting for...

Bexhill-on-Sea, United Kingdom
Reviewed 6 days ago NEWvia mobile

Absolutely wonderful break here. Has it all...shopping, architecture, theatre, sport, food, sightseeing and loads more. We were a group of 5 ages ranged between 40 to 50 and we had a fab time. Empire State is a must. Glad we did the Statue of Liberty, but wouldn't rush to do that again. The night tour on the bus is also...

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Helpful?
Thank Jill K
Management_Team_365, General Manager at W New York, responded to this review

Hello Jill K, Greeting from NYC! It was our pleasure to welcome you and yours and to be your chosen birthday destination. We are thrilled that you had an enjoyable visit to the Big Apple and that you were made to feel so welcome during your stay. It pleases us to learn that you took great advantage of our enviable...

Stockport, United Kingdom
Reviewed 1 week ago via mobile

We decided to stay at the W Hotel on Lexington Avenue New York The WiFi was expensive at $14:95 a night in our room but free in certain areas which are down in the lounge I used my Vodafone and paid £5:00 per day well worth it I had a good signal everywhere I went We went to our room...

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Helpful?
Thank RDeLawn
Management_Team_365, General Manager at W New York, responded to this review

Hello RDeLawn, We trust the birthday celebrations continued in the same fantastic manner, and we thank you for allowing us to be part of your wife’s special day, and for providing such a heartwarming review! We are thrilled that you were taken with your room, our Style Department are particularly tickled when guests reference enjoyment in their space. Our rooms...

Reviewed 1 week ago

Checked in to a very small room late at night. On 17th November. Woken at 6am to find we were next to the W hotels refurbishment construction site with major noise issues. Hotel reception staff were very rude and unhelpful. Manager failed to organise the promised room change. Spent a whole day being messed about, eventually got moved to a...

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Helpful?
Thank mpebay s
Management_Team_365, General Manager at W New York, responded to this review

Hello mpebay s, The experience you have described is certainly not reflective of the impression we wish to leave with our guests and we regret to learn that we’ve fallen short of meeting your needs. We apologize once again if any of the noises from the nearby office building construction impacted your visit, and your request for a room change...

Aberdeen
Reviewed 1 week ago via mobile

Was scared after reading all the comments below but please ignore them If your from the UK The rooms a spacious enough, remember your in the city your not going to get a huge room to run around in and plus you shouldn't be spending time in your room in NYC... The beds are super comfy, iron/ironboard jn the room,...

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Helpful?
Thank Danielle904
Management_Team_365, General Manager at W New York, responded to this review

Hello Danielle904, We are always thrilled to welcome friends and family recommended by others and we are delighted to read that you would have confidence in sending your fellow travelers our way. We appreciate the fantastic review, especially our comments regarding Erin who is one of many gems among our Talent, and our Room Stylists, who while often not seen,...

Montevideo, Uruguay
Reviewed 1 week ago

We were supposed to stay 2 nights in this hotel, but left after 1. We have never been disappointed in the cleanliness, modernity, and hospitality at a W Hotel until this one. The line was long to check in, as there was only 1 worker. No one even working at the SPG line desk. We stayed in a "Spectacular Room,"...

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Helpful?
Thank Russelll1
Management_Team_365, General Manager at W New York, responded to this review

Hello Russelll1, Greetings from The Big Apple. It was a pleasure to welcome you and your family and we thank you for sharing your comments. We always appreciate hearing from frequent guests of W Hotels, though we are sorry to learn that our style was not a reflection of your own personal preferences. We also regret that you and your...

East Midlands, United Kingdom
Reviewed 1 week ago via mobile

My fiancee and stayed here for a 4 night visit to NYC. The staff on the desk were friendly and helpful as soon as we arrived to check in. Our room was small even though we were given an upgrade to what we had booked, but this is not a complaint as it was spotlessly clean, comfortable and had everything...

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Helpful?
Thank ChrisSlack
Management_Team_365, General Manager at W New York, responded to this review

Hello ChrisSlack, We bet your fiancé was elated with a visit to NYC and we are thrilled we could play a small part in your first escape to the Big Apple. It was a pleasure to welcome you both and we thank you for taking the time to share details about your experience with us. We are delighted that you...

Cookstown, United Kingdom
Reviewed 1 week ago

Great location, our room was spotless, good shower, comfy bed. Had a room overlooking the road, no great trouble with noise. Very close to all the tourist spots. Biggest problem we had were the prices anything food or drink related in the hotel was just extortionate. Got our breakfast in a diner on Lexington, super food great value, i'll put...

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Helpful?
Thank thebluedoors
Management_Team_365, General Manager at W New York, responded to this review

Hello thebluedoors, Greetings from New York! We are delighted that we wowed you during your recent visit and we thank you for such a spectacular review. It thrills us to read that our rooms provided the perfect space to relax and recharge after a busy day of exploring our dynamic city and that our neighborhood provided you with all of...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $230 - $927 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with Starwood, Booking.com, Expedia, Hotels.com, HotelTravel.com, Priceline, Odigeo and Travelocity so you can book your W New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#38 Spa Hotel in New York City
#66 Green Hotel in New York City
#190 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
34 questions
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Questions? Get answers from W New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are rooms 5 feet from the ice machine. The doors were paper thin so I could imagine you'd hear people get ice every time.”
 of 5 bubbles W455PJtomr, 5 Dec 2016 | Read review
“None to give as the hotel is very good”
 of 5 bubbles DiFrank44, 3 Dec 2016 | Read review
“Don't get the rooms near the lift , it's noisy with people in and out .”
 of 5 bubbles cheeky_smile7, 1 Dec 2016 | Read review
“Go for high rise to avoid noise pollution”
 of 5 bubbles mpebays, 28 Nov 2016 | Read review
“Spectacular Room was not worth it- still cramped and no view.”
 of 5 bubbles Russelll1, 27 Nov 2016 | Read review
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