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Traveller (1004)
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Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“bliss products”(162 reviews)
“bliss spa”(151 reviews)
“whiskey blue”(57 reviews)
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from W New York
Special Offer: Breakfast for 2 Included
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Offers from W New York
Special Offer: Breakfast for 2 Included
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,702)
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2,061 - 2,065 of 4,218 reviews
Reviewed 4 September 2013

Looking for a great location for your trip...check out the W Hotel on Lexington. There are several others in the area - including the Meat Packing District and Times Square...but from a convenience perspective and not being too "in the thick of it," consider this...More

Thank Amanda G
Response from GMAnnaM, General Manager at W New YorkResponded 10 September 2013

Thank you for your post, Amanda! It is always great to see when our guests enjoy our convenient location, as well as our wonderful Concierge team! I will certainly share your comments with the rest of my team as a reminder of what we do...More

Reviewed 4 September 2013

The W never fails to deliver. Clean rooms, big beds, great location close to the action of Times Square. The hotel bar is a great spot to grab a drink and make some new friends as we did on our first night. My only complaint...More

Thank Brooke H
Response from GMAnnaM, General Manager at W New YorkResponded 10 September 2013

Thank you for your feedback. We are happy to see that you enjoyed our location, as well as our Living Room Oasis Bar. Please accept my apologies for the noise level of your air conditioning unit. Do not hesitate to contact me at GMAnna.MacDiarmid@whotels.com when...More

Reviewed 3 September 2013

Stayed here during my last trip to NYC this summer. It was not as nice as I expected, since W hotels are known for being trendy and upscale. The rooms were really really small (but I guess that's about how big it gets in NYC)...More

1  Thank fthmdhvn
Response from GMAnnaM, General Manager at W New YorkResponded 10 September 2013

Thank you for your review. Please accept my apologies for any disappointment in the size of your guestroom as well as the poor service provided regarding the Niagara Falls tickets. I can assure you that this is not typical of W, and I have already...More

Reviewed 3 September 2013

Went to New York on business. Stayed here with my daughter. The rooms are small as is the usual in a lot of NYC hotels. Service was great. Room service was expensive but the food was great. Easy walk to Fifth Avenue. We will definitely...More

Thank Lubelleg
Response from GMAnnaM, General Manager at W New YorkResponded 10 September 2013

Thank you for your post! I’m thrilled that you and your daughter enjoyed our location, WOW service and In Room Dining. I will certainly share your kind words with the rest of my team, and we can’t wait to see you again soon. Do not...More

Reviewed 3 September 2013

Labor Day weekend at the original W. First time staying at a W. We so enjoyed our stay. Things I liked: 1. Professional, yet friendly staff - every single one we encountered. I felt like I was staying at a boutique hotel - always ready...More

Thank Peppermint123
Response from GMAnnaM, General Manager at W New YorkResponded 6 September 2013

What a pleasure to read your review! We are very happy you enjoyed your W New York experience, and were able to take advantage of our Heartbeat restaurant, and wonderful Concierge team. I will certainly share this message with the rest of my team, and...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
US$199 - US$547 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Spa Hotel in New York City
#70 Green Hotel in New York City
#206 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$199 - US$547 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#41 Spa Hotel in New York City
#70 Green Hotel in New York City
#206 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1004)
Room & Suite (591)
Dining (35)
Amenities (14)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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heathjordan
4 April 2018|
Answer
Response from IrishSS |
Heathjordan I hope you get a reply soon, it’s not nice not knowing before travelling. We have booked this hotel for May so I’m hoping all will be ok.
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isablue66
3 April 2018|
AnswerShow all 8 answers
Response from spooky08 | Reviewed this property |
We didn’t pay for WiFi . We went down the road for breakfast it was fantastic can’t remember name but when you come out of hotel doors turn left and walk 2mins if that to where you see tables etc . They cook what you want... More
1
Vote
brednall
25 March 2018|
AnswerShow all 7 answers
Response from LAA4 | Reviewed this property |
Yes there's a hairdryer in the room. Rooms also have a safe in the bottom of the wardrobe. However for some reason ours was missing but we just called down to Reception and they sent up a replacement so all sorted very... More
1
Vote
Room Tips
"Go for a higher floor - there's two bars beneath the hotel which may get loud on a weekend"
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"look elsewhere"
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"High floors, away from the elevators"
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"We didn’t mind where our room was as we weren’t I it that much only to sleep"
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