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W New York

4,580 reviews
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Traveller (963)
Room & Suite (472)
Dining (35)
Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“bliss products”(161 reviews)
“bliss spa”(149 reviews)
“whiskey blue”(56 reviews)
Free Internet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
4.0 Star Hotel
All hotel details
Offers from W New York
Special Offer: Complimentary Upgrade
Hotel deals
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Reviews (4,580)Write a Review
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1,208
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481
379
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All reviewsbliss productsbliss spawhiskey bluew insidernew yorklexington avecozy roomrooms are smallwaldorf astorialobby bartimes squareroom sizecentral parkmid townrockefeller centerfew blockssubway station
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2,071 - 2,075 of 4,109 reviews
Reviewed 5 June 2013 via mobile

I stayed here for two weeks on business. It was a very good location for work, close to the park etc but the service was poor. Front of desk were aloof, restaurant was slow, sloppy the doorman was the best employee. The rooms are excellent,...More

Thank mark_benussi
Response from GMAnnaM, General Manager at W New YorkResponded 10 June 2013

Thank you for your post. Please accept my apologies for the inconveniences experienced during your most recent W experience. Our guest feedback is important to us as often times it may pinpoint an area of needed focus and attention. Please reach out to me at...More

Reviewed 4 June 2013

New York is great! Don't get me wrong. But it overstimulates the senses. The W New York is a perfect blend of attention to detail, courteous staff who know enough to stay out of the way, and the feeling that you're in your own living...More

Thank James W
Response from GMAnnaM, General Manager at W New YorkResponded 10 June 2013

Thank you for your review. It’s such a pleasure to see that you enjoyed your W New York experience, and that we were able to help you escape the hustle and bustle of New York City! I have already shared your message with the rest...More

Reviewed 4 June 2013

I was unsure what to expect since I did a Priceline Bid to get this Hotel near St. Patricks Cathedral. It was more than I expected. I asked for a quiet floor, and got a 15th floor room, I asked for a cofeee maker and...More

Thank carolinegriggs5
Response from GMAnnaM, General Manager at W New YorkResponded 10 June 2013

What a pleasure to read your review! We are thrilled that your enjoyed your W experience, and that we were able to expedite all of your guest requests in a timely, efficient manner. I will most certainly be sharing your kind words with the rest...More

Reviewed 3 June 2013

Stayed at this W for two nights. Room is spacious and clean ... We are Gold so not sure if we got a bigger room. Location is one block from Park avenue. It's a bit old: you can tell from the wall paper etc... But...More

Thank doublejade1
Response from GMAnnaM, General Manager at W New YorkResponded 5 June 2013

Thank you for your review. Please accept my apologies for the noise, and any disappointment in your guestroom. Guest satisfaction is very important to us and I will be following up with my team immediately. Thank you for bringing this to my attention as we...More

Reviewed 3 June 2013

A sophisticated hotel, modern with a minimalist style that knows how to welcome customers with a thousand needs with a disarming ease to say the least. Centrally located, a stone's throw from Times Square, it enjoys a strategic location for all tourists who want to...More

Thank zaaroranje
Response from GMAnnaM, General Manager at W New YorkResponded 5 June 2013

Thank you for sharing with W New York’s online community. We are happy that you enjoyed our convenient location in the heart of New York’s Midtown, not to mention, our signature W service and experience. I have shared your kind words with the rest out...More

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Traveller (963)
Room & Suite (472)
Dining (35)
Hotel & Grounds (577)
Bathroom (107)
Business Centre & Event Rooms (8)
Family and Play Areas (3)
About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
US$148 - US$636 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in New York City
#68 Green Hotel in New York City
#201 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$148 - US$636 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in New York City
#68 Green Hotel in New York City
#201 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
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