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W New York

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W New York
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4,056 Reviews from our TripAdvisor Community

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Showing 3,665: English reviews
From Texas
Reviewed 30 April 2012

Review collected in partnership with Easytobook.com
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1Thank Becca A
Montreal, Quebec, Canada
Reviewed 29 April 2012

I didn't know what to expect in terms of room size after booking the W based on the reviews found here. We were a couple staying for 3 nights and received a Queen bed cozy room. I had no problems with the room size; from what I understand, New York hotel rooms are in general this size. some people may...

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2Thank woodulu
San Francisco, California
Reviewed 29 April 2012

Even by New York standards, the rooms are not useable by two people. It felt like a cross between a prison cell and a cheap student dorm. I have traveled all over the world, and this was one of the least comfortable rooms ever. It was so small my wife could not walk around the bed without risking injury from...

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1Thank Worldtraveler123451
Providence
Reviewed 28 April 2012

I have stayed at this particular W on 3 occasions (last was March of 2011) and have had a very good experience each time. While the room that we had each time was on the small side(It's NYC, so to be expected. I also could've booked a larger room, but I didn't), there was still enough room for my friend...

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Thank NMP3
Boston, Massachusetts
Reviewed 28 April 2012

Always courteous, professional and helpful in getting me in and out of the property. Hands down the best in the City! It's individuals like this that keep me coming back to your hotel.

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Thank dmajaz
Las Vegas, Nevada
Reviewed 27 April 2012

Booked the W New York on Priceline--adequate deal..Arrived & the cordial front desk attendant upgraded us to the 7th floor. It was an okay room--pretty average... The Positives: Nice customer service--the upgrade, plus the evening young man on the phone (Shonn) was cordial enough to bring up info about a shuttle to the Newark Airport & gave us free breakfast...

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1Thank RebelTraveler07
London, United Kingdom
Reviewed 27 April 2012

I stayed here for 1 night this week following a last minute change to my business trip plans. The rate was $569 + taxes and for that I got a small room that reminded me of a student halls of residence, the bathroom was barely big enough to move around and I didn't sleep due to the traffic noise. Maybe...

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3Thank Benedict_J
New York City, New York
Reviewed 25 April 2012

Summary Good courteous staff. Responsive service. Great location. Very small room, view was of another hotel's hall way, bathroom Shower pressure was too low for me. Full Review This hotel is in the quieter part of midtown Manhattan which I found refreshing. If you are spending the weekend in Manhattan fighting through foot traffic in Time Square, it is always...

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2Thank Gabriel S
wnewyork541, Manager at W New York, responded to this review

Hello There Ayo S, Thank you for taking the time to highlight your experience at W New York. We're thrilled that you enjoyed our courteous staff, responsive service, and perfect location! We take our guest feedback very seriously and we are also grateful for bringing to our attention some of the inconveniences you encountered as well. I have notified our...

Guilford
Reviewed 23 April 2012

From the location, to the warm welcome and kind words plus bubbly for our 30th anniversary, we couldn't have enjoyed our stay more. The room was great and we were lucky enough to be upgraded to a suite, so plenty of space, with comfortable space-age sofas for lounging around drinking the aforementioned bubbly! The staff was genuinely friendly and concerned...

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Thank Susan L
wnewyork541, Manager at W New York, responded to this review

Hello Susan! Thank you so much for your kind and gracious words. We love having you a part of the W New York family and look forward to welcoming you back soon. Cheers, Nicole Guest Service Manager

Reviewed 23 April 2012

I found the accommodations nothing short of spectacular. I booked a reservation for Friday to Sunday to visit the city with my girlfriend on one of the discount travel sites. I had stayed at the W in Miami and DC numerous times however I was admittedly a little concerned based on some of the reviews on this site. But as...

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Thank Ryan F

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more   less 

Additional Information about W New York

Address: 541 Lexington Avenue, between 49th St and 50th St, New York City, NY 10022-7503
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $244 - $690 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — W New York 4*
Number of rooms: 693
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Priceline and Starwood so you can book your W New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
w New York Hotel New York City
w New York City
w Hotel New York City
w Hotel Lexington
Hotel Style:
#37 Spa Hotel in New York City
#66 Green Hotel in New York City
#191 Luxury Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from W New York staff and other travellers.
49 questions
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Questions? Get answers from W New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose the cheapest room, no worth to upgrade”
 of 5 bubbles valontheroad, 14 Feb 2017 | Read review
“Higher floors are always better”
 of 5 bubbles GaryK344, 13 Feb 2017 | Read review
“Always ask for highest floor, corner room.”
 of 5 bubbles , 13 Feb 2017 | Read review
“Upgrade to the larger rooms”
 of 5 bubbles Jlobou, 7 Feb 2017 | Read review
“HVAC is noisy and tub became a small pool while taking a shower. ”
 of 5 bubbles 657diannes, 6 Feb 2017 | Read review
5 of 5