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Traveller (1005)
Room & Suite (591)
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Overview
  • Excellent29%
  • Very good33%
  • Average20%
  • Poor10%
  • Terrible8%
Travellers talk about
“bliss products”(162 reviews)
“bliss spa”(151 reviews)
“whiskey blue”(57 reviews)
AMENITIES
Free Internet
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from W New York
Special Offer: Complimentary Upgrade
Hotel deals
Offers from W New York
Special Offer: Complimentary Upgrade
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (4,741)
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2,131 - 2,135 of 4,250 reviews
Reviewed August 6, 2013

There are multiple W Hotels in New York City, this review is for the one on Lexington and 49th street. I'm only giving this particular W Hotel 3 "stars" based on my stay and my situation. I would definitely recommend this hotel for a person...More

Thank Paul_in_Las_Vegas
Response from GMAnnaM, General Manager at W New YorkResponded August 9, 2013

Thank you for your post. Please accept my apologies for any disappointment in the size of your guestroom, and for the fact that one of our Welcome Ambassadors was unavailable to assist you. I have already shared your comments with the rest of my management...More

Reviewed August 5, 2013

My finance and I stayed at the W for 4 nights. We had an early morning flight into JFK and we got to the hotel by 8:30 a.m, our check-in time for our room was 3:00 p.m. and being very tired we were delighted that...More

Thank Puneet S
Response from GMAnnaM, General Manager at W New YorkResponded August 9, 2013

Thank you for your kind words! I am thrilled to hear that you enjoyed our signature WOW service, especially during such a momentous occasion! I have already shared your wonderful feedback with David, Patrick, and the entire W team as a remind of what we...More

Reviewed August 5, 2013

I had a great experience celebrating my wife's 30th bday at W New York. To ensure that this trip was extra special I contacted David Nicolls, W Insider, about our stay. I received an immediate response that he'd given us a complimentary upgrade (not one,...More

Thank Sarah P
Response from GMAnnaM, General Manager at W New YorkResponded August 9, 2013

What a pleasure to read your review! Thank you choosing to W New York to celebrate such a special occasion, and I am happy that we were able to provide our famous Whatever/Whenever service. I have shared you message with David and the rest of...More

Reviewed August 4, 2013

Location couldn't be better for getting around NYC. Great bar, love the decor, great service. I was staying in the cheapest room, but it was quite small - not much of a drawback in NYC though. Overall a perfect place for a short stay.More

Thank mikesullivanuk
Response from GMAnnaM, General Manager at W New YorkResponded August 9, 2013

Thank you for your post. It is great to see that you enjoyed our convenient location in the heart of New York City’s Midtown, not mention, our stylish, cozy rooms. I will certainly share your wonderful feedback with the rest of the W team. Please...More

Reviewed August 2, 2013

Stayed in a king suite, over $500/night. There was mold in the shower and the grooved wall paper had years of dust, very visible in it. There was a balcony, but the door was screwed shut and the handle on the door was just kind...More

Thank VThead
Response from GMAnnaM, General Manager at W New YorkResponded August 9, 2013

Thank you for your post. Please accept my apologies for the condition of your guestroom, and the noise level of your room temperature system. I cannot begin to describe how disappointment we were to read your review, as we have recently completed a full HVAC...More

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Most Booked Properties in New York City
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Pool
Details
Price range
US$210 - US$608 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in New York City
#70 Green Hotel in New York City
#208 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$210 - US$608 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Spa Hotel in New York City
#70 Green Hotel in New York City
#208 Luxury Hotel in New York City
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1005)
Room & Suite (591)
Dining (35)
Amenities (14)
Business Centre & Event Rooms (6)
Family and Play Areas (3)
Nearby
Midtown
This is the iconic New York that so many visitors
imagine before they visit—spectacular skyscrapers like
the Chrysler Building and Empire State Building,
iconic public buildings like Grand Central Terminal
and the New York Public Library, and the non-stop
hustle and bustle of the city streets. Fifth Avenue is
a shopper's heaven where you can find every kind of
store imaginable, with fashion brands ranging from the
...More
Questions & Answers
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123Aeb
May 14, 2018|
AnswerShow all 2 answers
Response from spooky08 | Reviewed this property |
Don’t know we just had a superior room and that was perfect
0
Votes
727gillplay1
April 25, 2018|
AnswerShow all 4 answers
Response from Jane W | Reviewed this property |
They ask for $100 refundable deposit. Can be cash, credit or debit card imprint
0
Votes
heathjordan
April 4, 2018|
Answer
Response from IrishSS |
Heathjordan I hope you get a reply soon, it’s not nice not knowing before travelling. We have booked this hotel for May so I’m hoping all will be ok.
0
Votes
Room Tips
"Standard rooms are tiny. Ask for an upgrade."
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"Rooms are always quiet...but the higher up the more quiet."
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"Go for a higher floor - there's two bars beneath the hotel which may get loud on a weekend"
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"look elsewhere"
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