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The Peninsula New York

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The Peninsula New York
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1,005 Reviews from our TripAdvisor Community

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Showing 807: English reviews
Dubai
Reviewed 15 August 2014

The Peninsula Hotel in NY is located on the 5th Avenue, 5mn walk of Central Park. The hotel has one restaurant and a rooftop bar. Otherwise, there is the spa on the 21st Floor and the fitness with the swimming pool on the 22nd Floor. The service at the reception and the concierge are good and professional. A contrary the...

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Helpful?
Thank Lugano22
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Federic B, Thank you for your detailed feedback and photos of your recent visit to The Peninsula New York. We are delighted that you found our hotel charming and your suite was to your liking. You hope your travels take you back to New York soon and you will be our guest once again. Best regards, Jonathan H. Crook...

York, United Kingdom
Reviewed 10 August 2014

This is an excellent hotel from the minute that we arrived we were treated like VIPs We were met at the door by the guest relations manager, check in was smooth and out room was lovely, very spacious with a huge TV and a very large bathroom. The service was first class and the breakfast was very good indeed. As...

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Helpful?
Thank Rose C
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Rose C, Your kind review of your visit on TripAdvisor is greatly appreciated. Our goal is to make all of our guests' stay as seamless as possible. We are happy to have surpassed your expectations and look forward to welcoming you back soon. Best regards, Jonathan H. Crook General Manager

New York City, New York
Reviewed 8 August 2014

Stayed here with family and they were very attentive to our needs. A member of our party is handicapped, and they went above and beyond to accommodate some of our special needs. Concierge was top-notch. They really pay attention to detail. When we arrived in our suite we were met with a selection of goodies, including cupcakes that had Columbia...

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Helpful?
1Thank CarpeDiem153
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear CarpeDiem153, We are delighted that overall you found your stay at The Peninsula New York with your family to be exceptional. We are also happy to be able to make every member of your family comforatable and to exceed their expectations particularly for this special occasion. Regarding the accessibility of taxis, there are indeed a great many traffic challenges...

Dubai, United Arab Emirates
Reviewed 8 August 2014

My wife and I spent a few days at the hotel. Amazing service, very spacious and well maintained rooms. Expert concierge services for amazing restaurant recommendations. Thanks Victoria and Faisal. A rooftop bar with an amazing view of the city with 5 star service. Highly recommended hotel in a great location.

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Helpful?
Thank Fuad71
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Fuad71, Thank you for your kind review. We are particularly proud that you have taken the time to specifically mention our Clefs D'Or Concierge team, Victoria and Faisal and their extraordinoary efforts that were afforded during your visit. We look forward to having you stay with us again soon. Best regards, Jonathan H. Crook General Manager

TN
Reviewed 6 August 2014

This was our second stay. The bell staff and concierge are top level. Disappointed that we did not get Am Express upgrade. Desk agent showed us to a junior suite that "was one of her favorites with a great view." Alas, no view at all. Our previous stay in a less expensive room had a great view and bath window....

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Helpful?
Thank catherineTn
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Catherine Tn, Thank you for choosing to stay at The Peninsula New York again. While our occupancy did not allow for the upgrade you were expecting, we are delighted this did not distract too much from your visit. We look forward to welcoming you again in the not so distant future. Best regards, Jonathan H. Crook General Manager

Berlin, Germany
Reviewed 6 August 2014

. not as good as the one in bangkok. the rooms are great and well maintained, looks like they just had an overhaul of the place. Great location right on 5th avenue and only a short stroll to the park. The only downside for me is the service, staff is not as welcoming as I would have expected. Having recently...

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Helpful?
Thank michal B
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Michael B, Thank you for your review and comparison of our properties in New York and Bangkok. We are proud to be part of The Peninsula Brand and naturally wish to exceed in providing the superior service patrons have come to expect. We are sorry that we did not surpass these expectations upon your visit to New York last...

Richmond Hill, Canada
Reviewed 5 August 2014

The Peninsula Hotel was a very nice experience for my wife and myself. The location was perfect (55th Avenue and 5th), and the staff were very accommodating. The room that they gave us was supposed to be non-smoking, but when we entered it, we noticed a strong cigarette smell. We contacted the front desk, and they were very apologetic, and...

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Helpful?
Thank Mark M
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Mark M, Thank you for your kind comments. I regret your arrival experience was not as seamelss as it should have been but I am reassured that our Front Desk Team was able to recover and provide you more comfortable accommodations. We hope to have the opportunity to welcome you back again to The Peninsula New York. Best regards,...

Lugano, Switzerland
Reviewed 31 July 2014

Just back from our stay in NY, we spent 5 nights at the Peninsula Hotel. The Hotel has a perfect location, just a few blocks away from Central Park, the MOMA, Times Square, main luxury shops and department stores etc. We were very disappointed by the quality of service and overall by efficiency of the staff. This is not what...

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3Thank michelle m
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Michelle M, Thank you for your feedback regarding your recent visit to The Peninsula New York and for your kind review of our award-winning spa. While your comments regarding the quality of service received at the hotel and your dissatisfaction of your suite accommodations were disappointing, it allows us to focus on areas of improvements. I would like to...

London
Reviewed 30 July 2014

We just returned from NYC staying at the Peninsula hotel. The location of the hotel is really central, the service impeccable and the style of the hotel has a nice mixture of traditional and modern. The rooms are very spacious and nice and the hotel has a nice Spa and Pool area as well as rooftop terrace to relax. We...

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Helpful?
Thank Theresa063
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Theresa063, How kind of you to take a moment to provide such a positive review of your recent visit to The Peninsula New York. It is very much appreciated. Thank you for your recommendation as well. We look forward to your return in the not so distant future. Best regards, Jonathan H. Crook General Manager

Orlando, Florida
Reviewed 28 July 2014

This is probably the best hotel in NY if you have kids. NY is a very stressy place and kids get very tired, so it is good to use the hotel spa and pool. Everybody in the Peninsula is very attencious and kind and we were very well treated during our stay there. It is expensive as it is everything...

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2Thank Luis Roberto D
ThePeninsulaNY, General Manager at The Peninsula New York, responded to this review

Dear Luis Robert D, Thank you for recommending The Peninsula New York as the best child-friendly hotel in New York City. While we pride ourselves on the superior service we provide for all of our guests, it is the lasting impression and memories left with you and your children that we value most. We look forward to welcoming you and...

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Staying in Midtown

Neighbourhood Profile
Midtown
This is the iconic New York that so many visitors imagine before they visit—spectacular skyscrapers like the Chrysler Building and Empire State Building, iconic public buildings like Grand Central Terminal and the New York Public Library, and the non-stop hustle and bustle of the city streets. Fifth Avenue is a shopper's heaven where you can find every kind of store imaginable, with fashion brands ranging from the affordable to the ultra-fancy. Visit the Rockefeller Center to experience towering Art Deco grandeur, and foodies will love the busy restaurants that stay open late in Koreatown. After dark, Midtown calms down a bit, but at any time of day or night it still feels 100% New York.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Clement at The Peninsula New York
Clement at The Peninsula New York
Cuisines: American, Contemporary
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Known for its world-renowned service and attention to detail, The Peninsula New York is the prestigious recipient of the Forbes Five Star and AAA Five Diamond Awards. This magnificently restored 23-story, 1905 landmark building is ideally located, just steps away from world-class shopping, museums and the magic of Broadway. ACCOMMODATION: Each of the 185 spacious guestrooms and 54 suites at The Peninsula New York meet The Peninsula Hotels standards for luxury, guest comfort and technology. Rooms are designed for maximum comfort, with a good night's rest virtually guaranteed. Each room exudes a sense of tranquility and modernity with crisp bed linens, luxurious goose down duvets, flat screen televisions, marble bathrooms with special mood lighting and signature Peninsula bathtub televisions. For the ultimate convenience, bedside electronic control panels regulate temperature, lighting and entertainment systems. WELLNESS: The Peninsula Spa is a rooftop oasis providing an ideal retreat from the demands of the city. Recently awarded the #1 Hotel Spa in the USA by the readers of Conde Nast Traveler, this sanctuary of seclusion and peace offers relaxing body treatments and sublime skin care in an environment of sheer aesthetic bliss. The Spa features a luxurious range of heat experiences including a steam room, sauna, ice fountain and "experience" shower, men's and women's private relaxation lounges and an Asian Tea Lounge. The Private Spa Suite is the ultimate personal spa experience for couples, friends or family wishing to retreat in total privacy. A glass-enclosed pool, wraparound outdoor sun terrace and cutting edge fitness center with daily group fitness classes completes the wellness experience. DINING: The Peninsula New York's dining venues combine the comfort of tradition with modern elegance for guests to experience sophisticated dining at any time of the day. The signature restaurant Clement presents an energetic approach to regionally-sourced cuisine for breakfast, lunch or dinner. The Bar at Clement offers thoughtful cocktails, wines by the glass and a light menu. After a day of exploring the vibrant heart of the city, the timeless Gotham Lounge is a welcome setting to rejuvenate over Afternoon Tea, or for an unforgettable end to a New York City day, toast from the spectacular rooftop bar and terrace, Salon de Ning, while gazing over panoramic views of the shimmering Manhattan skyline. ... more   less 

Additional Information about The Peninsula New York

Address: 700 Fifth Avenue at 55th Street, New York City, NY 10019
Region: United States > New York > New York City > Midtown , Manhattan
Price Range: $782 - $1,922 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Peninsula New York 5*
Number of rooms: 239
Reservation Options:
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Also Known As:
The Peninsula New York Hotel New York City
Peninsula New York City
New York City Peninsula
Peninsula Hotel New York
Hotel Style:
#5 Spa Hotel in New York City
#29 Luxury Hotel in New York City
#38 Romantic Hotel in New York City
#39 Family Hotel in New York City
#39 Business Hotel in New York City
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Questions & Answers

Here's what travellers have asked, with answers from The Peninsula New York staff and other travellers.
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Questions? Get answers from The Peninsula New York staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“courtyard-facing rooms will have less street noise”
 of 5 bubbles Beachwriter1, 20 Dec 2016 | Read review
“get the corner rooms”
 of 5 bubbles gapkidd, 13 Dec 2016 | Read review
“All rooms a large and spacious”
 of 5 bubbles 496antonyp, 8 Dec 2016 | Read review
“The higher floor corner rooms for the view”
 of 5 bubbles 24hansk, 26 Nov 2016 | Read review
“Best rooms are those looking our on 55th street rather than 5th Avenue which tend to be noisier”
 of 5 bubbles Rozasociados, 12 Nov 2016 | Read review
5 of 5